Introduction to Health Reference: Ethics and Best Practices

Learn how to conduct a health reference interview using ethical and effective communication strategies in this 4 credit-hour, on-demand, online class.

Objectives

By working through 3 interactive, self-paced tutorials, questionnaires, forums, and a synthesis exercise, learners will be able to:

1. Apply ethical and effective communication strategies to identify the health information needs of patrons

2. Explain the ways librarians can protect patrons’ health privacy and confidentiality

3. Describe the ways librarians can practice ethical health information provision throughout the reference interview.

4. Evaluate online health information

5. Explain why it is important to teach evaluation skills to library patrons.

Class Length

4 hours

Class Owner(s)

Contact the NNLM Training Office for more information.

Instructor(s)

Contact the NNLM Training Office for more information.

Continuing Education

This class qualifies for Medical Library Association (MLA) Consumer Health Information Specialization (CHIS) Level 1.

This class qualifies for Medical Library Association (MLA) Consumer Health Information Specialization (CHIS) Level 2.

4 Hours of MLA CE credit. Qualifies for CHIS level 1 and 2.

CHIS Competencies

4. Evaluation of Health Information

5. Communication, Reference, and Instruction

8. Ethical and Legal Issues

Classes

Event Title Event Start Date Summary Continuing Education Credits CE Categories Is Online Registration
Introduction to Health Reference: Ethics and Best Practices Learn how to conduct a health reference interview using ethical and effective communication strategies in this 4 credit-hour on-demand class. Content includes interactive self-paced tutorials, discussion forums, and a synthesis exercise. 4.00 CHIS Level 1, CHIS Level 2 On
Event Title Event Start Date Summary Continuing Education Credits CE Categories Is Online Registration
Introduction to Health Reference: Ethics and Best Practices Learn how to conduct a health reference interview using ethical and effective communication strategies in this 4 credit-hour on-demand class. Content includes interactive self-paced tutorials, discussion forums, and a synthesis exercise. 4.00 CHIS Level 1, CHIS Level 2 On