Consumer Health Information Specialization On-Demand

This presentation addresses the NNLM goals to support a highly trained workforce for biomedical and health information resources and data, improve health literacy, increase health equity through information, and increase health information access and use by including information about the NLM/NIH resources MedlinePlus, PubMed, ClinicalTrials.gov, DailyMed and PubChem, as well as foundational concepts about health literacy and providing consumer health information to communities.

Each module has its own learning objectives specific to the corresponding CHIS competency.

8 separate modules cover Level 1 & 2 CHIS competencies:

1. Know the Community
2. Know the Health Consumer 
3. Knowledge of Subject Matter and Resources 
4. Evaluation of Health Information 
5. Communication, Reference, and Instruction 
6. Literacy and Health Literacy
7. Technology and Health
8. Ethics and Legal Issues

Modules can be completed in any order.

Each Module takes about 1 hour to complete and includes a reading and a knowledge check. 

This class is provided entirely online and self-paced through the Moodle learning management system, there is limited instructor interaction. 

NNLM recognizes the following NNLM Staff who developed CHIS On Demand in 2022.

• C1: Know the Community. Bennie Finch, MLIS, MSW, Education and Outreach Coordinator, Region 7, University of Massachusetts Chan Medical School, Worcester, MA.  
• C2: Know the Health Consumer. Bobbi Newman, MLIS, MA, Community Engagement and Outreach Specialist, Region 6, University of Iowa, Iowa City, Iowa.  
• C3: Knowledge of Subject Matter and Resources. Molly Knapp, MA, AHIP, Training Development Manager, National Training Office, University of Utah, Salt Lake City, Utah. 
• C4: Evaluation of Health Information, Jen Ortiz, formerly Health Literacy & Membership Specialist, Region 3, University of North Texas, Fort Worth, Texas. 
• C5: Communication, Reference and Instruction. Carolyn Martin, MLS, AHIP, Outreach and Education Coordinator, Region 5, University of Washington, Seattle, Washington.

NLM recognizes the following Contributors who developed CHIS On Demand 6-7-8 in 2024.

• C6: Literacy and Health Literacy is a separate on-demand class called "Health Literacy On-Demand." It was developed by Nora Barnett, MSLIS, AHIP, Health Professions Outreach Specialist at Network of the National Library of Medicine, Region 6, University of Iowa, Iowa City, Iowa.
• C7: Technology and Health. Bobbi Newman, MLIS, MA, Community Engagement and Outreach Specialist, Region 6, University of Iowa, Iowa City, Iowa. 
• C8: Ethics and Legal Issues. Carolyn Martin, MLS, AHIP, Outreach and Education Coordinator, Region 5, University of Washington, Seattle, Washington and reviewed by Michelynn McKnight, PhD, AHIP, Retired.