The organization will pilot test Clinical Conversations, an education program for clinical staff on health literacy and associated concepts. Brief, pre-created education modules will be delivered to staff as part of regularly scheduled onsite meetings. Modules will include instruction on accessing NLM resources appropriate for the selected training topic. Staff will also be provided with handouts, links for additional resources, and e-mail follow-ups linking them to more information. Staff at the funded institution will choose the training modules most relevant to their setting and will report quantitative and qualitative results back to NNLM MAR.
Lancaster General Hospital