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Community of Practice for Consumer Health Professionals

The Community of Practice for Consumer Health Professionals is retiring for the time being. We hope to serve library and consumer health professionals in the future. Please direct any questions and feedback to Jen Giffin at lib-nnlmallofus@uiowa.edu.

The NNLM has partnered with the All of Us Research Program to help libraries in supporting the health information needs of their users by offering a Consumer Health Community of Practice for library professionals.

Three reasons to participate:

  1. Find and share critical consumer health resources
  2. Find and connect with other consumer health professionals
  3. Engage in important and interesting conversations around consumer health


A comprehensive site with a directory of health services, statistics, and resources (such as 10 things LGBT patients should discuss with their health care providers). Also included is a listing of LGBT Health Clinics by state and city.

Engage with Other Consumer Health Professionals:

Engage on important topics:

  1. Need a free NNLM account to participate.
  2. With your NNLM log-in. Enter the class – the first time you will need to add the following password: cp2020

Consumer Health Community of Practice – We are stronger together
This pilot community has been created with two stated objectives:

  1. Develop an engaged network of librarians who are participating in the NNLM All of Us Community Engagement Network by providing a variety of engagement and learning opportunities on various topics connected to health & wellness and All of Us.
  2. Assess the types of activities that are successful in engaging libraries around health & wellness that can be shared with All of Us and will inform future engagement activities around the NNLM All of Us Community Engagement Network. 

Are you interested in participating in this community? Here are two important things to know:

First: This community of practice is funded by the All of Us Research Program and so their goals are our goals. You can learn more about All of Us here.

Second: All of the resources in this community of practice are for every library worker who is working or wanting to work to advance access to quality consumer health information in their communities. (Even if you decide not to partner with NNLM to support All of Us). If you work in a library and if you are invested in transforming access to trusted health information, improving health literacy and health outcomes in your communities we want you to have:

  1. Access to all relevant resources in one easy location.
  2. Opportunity to have important discussions and contribute questions and general conversation and also as trusted experts in the field.
  3. Community with others in the field through participating in and connecting with colleagues who are listed in the database.


Due to privacy concerns, there are some resources that require an NNLM account, which is free to obtain. We may also promote resources that are external to NNLM that may have their own account requirements.
Welcome to the Community of Practice - we hope you connect with others here!
We welcome feedback at any time. Please share your feedback.

People sitting around a table in a meeting

Community of Practice engagement forums are a great opportunity for us to have discussions about the questions that are important to us in the work that we do. The first time you will need to create an NNLM account if you do not have one and then you can proceed to the discussions using this code: cp2020 (It is the year 2020 so the 0s are zeros)

If you have a recommendation for a discussion topic or would like to be a guest facilitator,  please let us know through this feedback form.

This Community of Practice is here for you and most importantly used and built by you. We will continually add trusted resources as you bring them to our attention and organize them in a manner that makes it easy for you to access as needed.

These resources have initially been curated from the existing resources and staff knowledge in the NNLM and other trusted organizations, resources and tools for library and health workers. If you have any additions, comments or suggestions – please use this feedback link to let us know right away.

Resource Description
MLA Medical Library Association logo
Consumer and Patient Health Information Caucus (CAPHIC)

Formerly CAPHIS - the Consumer and Patient Health Information Caucus connects health sciences librarians and other consumer health information specialists with a forum, educational opportunities, and specific resources for patients, their families, and other consumer health information users.

CAPHIC is a caucus of the Medical Library Association (MLA).

Coronavirus Disease 2019 COVID-19 from CDC
Coronavirus Guide

NNLM staff Bobbi Newman created a guide to COVID-19 (coronavirus disease) for public libraries.

COVID-19 Social Media Resources

Share these Facebook and Twitter resources to encourage people to practice social distancing and help spread the correct information on COVID-19.This page has social media content from across NIH's 27 institutes and centers. The suggested posts on this page deal with a range of topics, from the latest NIH research on COVID-19, to tips on social distancing, staying active, and more. 

Crossroads the newsletter for library learning

Crossroads is WebJunction's newsletter. The newsletter can be accessed on their website and subscribed to receive by email.

Save the Date!
Engaging with the Community: Learning and Applying the Essentials of Cultural Humility to Improve Health Information Outreach

The Community of Practice’s first event is almost here! If you are attending PLA or will be in Nashville, TN on February 25, 2020, you are invited to participate in a sponsored (free to you) DeEtta Jones & Associates facilitated workshop. All registrations are automatically held on the waiting list because there is limited space.

Genetics Home Reference: Your Guide to Understanding Genetic Conditions

Genetics Home Reference provides consumer-friendly information about the effects of genetic variation on human health.

HealthReach: Health Information in Many Languages

Find multilingual, multicultural health information and patient education materials about health conditions and wellness topics. Learn about diseases, causes, symptoms, treatment, and prevention. Materials may be available as printable documents, audio, and video.

Imagine Your Story Summer Reading Logo
Incorporate Health Programming into Summer Reading 2020!

For a second year, the Network of the National Library of Medicine has partnered with the Collaborative Summer Library Program to bring health programming to your library for Summer Reading!

Libraries are Champions of Healthy Communities

A place for libraries to discuss the health and wellness needs of their communities and their workers. This group is not affiliated with PLA, ALA, NNLM or any library organization. It is a private group for library workers to discuss and ask questions.

Private group so membership requests must be approved by admin.

MLA Medical Library Association logo
Medical Library Association (MLA)

The Medical Library Association (MLA) is a global, nonprofit educational organization, with a membership of more than 400 institutions and 3,000 professionals in the health information field.

We do not have a professional in the database yet who matches the entered search criteria. Consider reaching out to LIB-nnlmallofus@uiowa.edu and they can put you in contact with someone who can help you find what / who you are looking for.

Event Description Date
How PubMed® Works: Selection

This session is held in Webex.

Mar 11, 2021
Wikipedia + Libraries: NNLM

This class is offered via Moodle.

Gain insight into the value of Wikipedia as a viable reference and build the skills and knowledge needed to evaluate articles on Wikipedia for yourself or your patrons, with a specific focus on health and medical topics, through a four-week, online course.

After you register, you will receive a confirmation email that includes more information on how and when you can access the class.

Mar 15, 2021
Caring for the Mind: Providing Mental Health Information At Your Library

This class is offered in Webex.

Mar 16, 2021
How PubMed® Works: MeSH

This session is offered in Webex.

Mar 18, 2021
NLM’s Human Genetics Resources for Clinicians and Biologists

From Mendel’s studies with pea plants to the Human Genome Project, researchers have been looking for ways to understand how genes and genetic variations impact the biology of a living organism. With a shift toward personalized and then precision medicine, the clinical community has begun applying this information to help manage human health.

Mar 23, 2021
BLOSSOM! Building Life-long Opportunities for Strength, Self-Care, Outlook, Morale, and Mindfulness, free virtual symposium

A free virtual symposium for library staff focused on their health and wellness.

This free three-day virtual symposium will bring together experts on morale, invisible services, vocational awe, burnout, and self-care in libraries. The symposium will provide library staff at all levels, including management, with key takeaways to improve library staff's health and wellness. This event is open to all library staff regardless of employment status and to library science students.

March 24, 25, 26, 2021

Mar 24, 2021
How PubMed® Works: ATM

This session is offered in Webex.

Mar 25, 2021
End-of-Life Care: Planning, Information and Discussion

This class is offered in Moodle.

Mar 26, 2021
#CiteNLM Virtual Wikipedia Edit-a-thon

Join your colleagues and NNLM staff for a two hour live editing session as we work to add citations and content to Wikipedia articles related to healthy aging. Held via Zoom, participants will engage in large group and breakout sessions to chat about Wikipedia, edit articles, and connect with the #CiteNLM community. No prior experience required - staff will be on hand to answer any questions and provide live demonstrations to get you started.

For more information about #CiteNLM, visit our project page at https://nnlm.gov/wiki.

Mar 31, 2021
Healthy Aging at Your Library: Connecting Older Adults to Health Information

This "train the trainer" class is designed to help library staff assist their older adult patrons find health information. Discover techniques for helping older adults find health information on the Internet, learn what makes a website older adult-friendly; plan library programs on health topics; and explore some recommended health websites for older adults.

Apr 9, 2021

All of Us Research ProgramFunding for this Consumer Health Community of Practice has been provided by the All of Us Research Project. Find the contact information for the Engagement Coordinator whom facilitates partnerships in your location.