National Network of Libraries of Medicine
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Kathy Downing, MLIS

Digital Library Services Coordinator, NPHCO

Responsibilities:
  • Provides technical and information-seeking expertise to users of the Public Health Digital Library (PHDL)
  • Maintains and makes enhancements to the PHDL resource list assuring the discoverability of information: assures quality control and accuracy of holdings and metadata describing the resources.
  • Supports access and authentication of licensed library resources for public health departments, communicating with vendors and maintaining library access utilities, PHDs, and third-party systems.
  • Provides support to PHDL users by responding to technical access issues and assists with implementation stages of the PHDL delivery system.
  • Supports the communications of NPHCO, updating websites and facilitating communication postings in blog and mailing formats.
  • Gathers and organizes data on use of digital library resources for analyzing usage and activity patterns.