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SEA Currents

Newsletter of the NN/LM Southeastern/Atlantic Region

Archive for the ‘DOCLINE’ Category

Welcome New NDCO Coordinator, Erin Latta

Wednesday, February 22nd, 2017

We are happy to announce that, on February 20, Erin Latta joined us as the new NNLM DOCLINE Coordination Office (NDCO) Coordinator. Erin will handle day-to-day customer service and member training of DOCLINE for the entire country.

Erin began work at the Health Sciences and Human Services Library (HS/HSL) at the University of Maryland, Baltimore (UMB) in 2005, leaving for a short time to work at the Base Library of the Air Force Academy in Colorado Springs, CO. Since 2008 she worked with Electronic Resources at the HS/HSL while serving on several committees including the Staff Education & Training and Events, Display, and Promotion committees as well as Staff Events committees throughout the years. In 2015 she completed the UMB Emerging Leaders program

Erin is currently working on her BA in Graphic Communication, with an eye toward her MLS. Her personal interests include pre-war Delta blues, painting, podcasting, and perfume collecting as well as various other artistic endeavors with her cartoonist husband, Josh

Introducing the NN/LM DOCLINE Coordination Office

Monday, May 2nd, 2016

Photo of Ashley Cuffia

Greetings DOCLINE Community,

My name is Ashley Cuffia, and I am the Coordinator for the new NN/LM DOCLINE Coordination Office.

Starting on May 1st, 2016, the National Network of Libraries of Medicine user support for DOCLINE will be managed by the NN/LM DOCLINE Coordination Office (NDCO). This office is hosted by the Southeastern/Atlantic Region at the Health Sciences and Human Services Library of the University of Maryland Baltimore Campus. This new national office will combine all customer service of DOCLINE into one office thereby eliminating the need for each regional office to provide support. In addition to handling the day-to-day customer support of DOCLINE, NDCO will also provide DOCLINE training and LinkOut assistance.

The NN/LM will be eliminating all 1-800 service, so a dedicated telephone number and email address have been created for NDCO, so if you have any questions or need assistance, please contact me at (410)706-4173 or email DOCLINE@hshsl.umaryland.edu.

The NDCO office will be open 9:00 AM ET through 7:00 PM ET, to allow for expanded coverage.

I am looking forward to this great opportunity to serve the DOCLINE community.

Ashley Cuffia
Coordinator
National Network of Libraries of Medicine
DOCLINE Coordination Office (NDCO)
Health Sciences and Human Services Library
University of Maryland, Baltimore
410-706-4173
DOCLINE@hshsl.umaryland.edu

NN/LM SEA Offices Closed

Sunday, January 24th, 2016

We are closed due to the extreme amount of snow received over the weekend in Baltimore, MD where our offices are located.  We hope to reopen as soon as possible. If you have any issues with DOCLINE, please email them to Ashely Cuffia at acuffia@hshsl.umaryland.edu (link sends e-mail).  If you need to reach any of our staff, we are monitoring our email.  Thank you.

Last updated on Tuesday, Nov 8, 2016

Funded under cooperative agreement number UG4LM012340 with the University of Maryland, Health Sciences and Human Services Library, and awarded by the DHHS, NIH, National Library of Medicine.