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SEA Currents

Newsletter of the NN/LM Southeastern/Atlantic Region

Archive for April, 2012

Inspiring People in our Region: Jan Orick - Biomedical Library, St. Jude’s Children’s Research Hospital

Thursday, April 26th, 2012

Jan Orick
Director, Biomedical Library
St. Jude’s Children’s Research Hospital
Memphis, TN

How long have you been a librarian?

I received my masters in 1989 from LSU. Prior to that, I worked in libraries in high school and during my undergraduate and graduate degrees, and as a Library Assistant at the Memphis Public Library before going to library school.

How long have you been at St. Jude/in your current position?

I have been at St. Jude since 1995, Director since 1998

What made you decide to be a librarian?

I am embarrassed to tell this, but I cataloged my private book collection, including pockets, cards, and catalog cards (recipe file box), when I was 11. I guess it was my calling! I have just always worked in a library of one form or another – except for a couple of summers at Wendy’s and one summer as a file clerk for the County Courts.

What do you consider your biggest work related challenge?

Balancing what people want and what my budget allows. This is especially difficult now with electronic resources. Everyone wants instant access.

What do you consider to be the most fulfilling part of your job?

I like providing information to our users. It feels good to find the answer that helps with patient care or research.

What do you see as the biggest concerns in hospital and/or health sciences librarianship?

Electronic journals are resulting in fewer hospital libraries, as Administrators have no idea how much behind the scenes work it takes to make access seamless! The library staff has to get out of the library and go where their users are. We can no longer sit in the library and wait for people to come to us.

How did you first come to know NN/LM SE/A?

I learned about NN/LM SE/A at a Southern Chapter meeting.

In what ways has NN/LM SE/A been of help to you?

I am grateful for the assistance with Docline and the availability of classes for CE.

Will you share a success story about your library?

During National Library Week, one of our patrons was telling me how they remembered that when I was interviewed for the Director’s job, I described this vision of an electronic library! Now, 15 years later the conversion to electronic journals continues to impact our institution. Now everything is at the users’ fingertips when it is needed. This improves research and patient care, as there’s no waiting to get the information they need. There are more downloads now because we have access to more journals. We had 400 print journals; we now have 4000 online journals that we keep track of.  We converted to electronic resources so seamlessly they all think it’s free – getting rid of print was hard, but I simply didn’t have a choice. And, with the transition from print to electronic, we managed to keep all of our positions. We re-trained staff to manage electronic journals so we didn’t lose anyone.

What advice would you give others who are interested in being a hospital and/or health sciences librarian?

My advice is to not expect to stay in the library and be successful. Fighting to get people into the library, onto the library website, and away from Google is hopeless: it just won’t happen. You have to get out of the library and go where your users are. Provide access where they want it, how they wish to use it, and make it all as easy as possible for them. Be prepared to do anything: provide the services they want no matter what they are, even if it’s just making photocopies. You can’t pick and choose what you want to do, especially in medical and health sciences libraries. Also, taking on the NIH public access policy is a really good idea. People call and are thrilled I am here to help with their submissions and getting the PMC numbers and tracking the process. Provide a full service library with whatever you’re given, and you’ll be successful. I pick my battles. If it’s coming from the boss, you can’t really argue. Try to find a way to make it work for your library and your patrons.

For more information, please contact Sheila Snow-Croft –

Exhibiting for the RML

Thursday, April 26th, 2012

By David Midyette,  Outreach and Communications Coordinator, SE/A Region

Do you want to get the word out about NLM resources?  What about your own resources?  Exhibiting in partnership with the RML can be a great way to spread the word about PubMed, MedlinePlus, and your own services. Each year, the SE/A RML funds exhibit awards to network members for exhibiting at regional, state, and local events. This is a great opportunity to show the value of NLM and yourself as providers of quality health information.

Who can exhibit?

Libraries and library groups are the primary recipients of exhibit awards, but they are by no means the only recipients. Community organizations and faith-based organizations have also received awards to exhibit at shows and conferences all over the Southeastern U.S.. RML staff exhibit at over 20 conferences and shows a year, and by offering exhibit awards to network members, we can extend the number of people we reach and be represented at over 40 events each year. With almost 25% of the U.S. population in our region, it is important to have partners in our mission to share quality health information, and that is where region members play an important role.

What do I need?

We have pop up exhibits, table drapes, pamphlets, pens, and all of the things you need to participate. You can also print off brochures from the SE/A website ( or request informational materials ( Beyond that, you need the desire to share information with others.

Where should I exhibit?

Consumer health shows, community health fairs, health professional conferences, powwows, and library association meetings are all good examples of exhibit locations. The key is to be where people want to know about health information. The Southeastern states have events year round because of the warmer climates, so there are always opportunities to exhibit. Most of our awardees exhibit at single day events which makes things very manageable in terms of time commitment. There are also multiple day events which could be a great networking opportunity for several groups or a group with a larger membership.

How do I get involved?

The first step is to apply for an exhibit award ( We fund exhibit awards throughout the year so the deadlines are more flexible. We are just beginning a new funding cycle so the time to get involved is now. Start thinking about or looking for upcoming events in your area and take a look at the application on our website. The process is really quite simple and the online form is easy to access and complete. Also, keep in mind that we consider all kinds of exhibiting opportunities of all sizes. Our mission is to get the word out about NLM resources and help connect people to quality health information.

If you would like additional information on exhibiting or have questions, please contact David Midyette (

Inspiring People in our Region: Frank Fajardo - Herbert Wertheim College of Medicine, Miami, FL

Monday, April 23rd, 2012

Herbert Wertheim College of Medicine (HWCOM) Medical Library: Forging a new library – inception, planning and open for business

 “The most fulfilling part of working with a new medical school faculty and staff is watching them take on new challenges as the school grows.”  — Frank Fajardo

Francisco (Frank) Fajardo, MA, MPA, MLIS
Access Services Supervisor
Florida International University
Herbert Wertheim College of Medicine (HWCOM) Medical Library
Miami, FL

What is your position and what was the path that led you to it?

I am the Access Services Supervisor for the HWCOM Medical Library, overseeing circulation of materials, resource sharing, the day-to-day operations for the medical library, and supervising a staff of six. I have held this position since May 2009. Since then, I have watched a new medical school grow and expand with each new class of students and faculty.

It was a former coworker who told me to apply for the position. She felt I had the necessary management skills that the job required. Of course, I had no prior library experience before accepting the job, but I loved the challenge.

Is there something in your own personal story that led you to do the work you do?

Before the HWCOM Medical Library, I worked for the Miami-Dade County Board of County Commissioners as a Legislative Analyst. During my tenure, I analyzed proposed legislation, briefed officials on the public policy impacts to the citizenry, and provided vital budgetary information from the State of Florida’s legislators. It was a challenging job that involved countless hours of research and dedication but served as a valuable lesson in organization and management. Coming into the HWCOM Medical Library with no library experience was certainly a challenge, but I successfully turned this uncertainty into determination by earning my MLIS. I started my MLIS in Fall 2009 and recently graduated in December 2011 from Florida State University.

What do you love most about your outreach work?

I love to travel to other academic and hospital libraries in the area. It has been a joy to work closely with our local consortium libraries in providing resources to our students and faculty. It involves working with various clinical faculty and students at our hospital partner sites and making sure they have the proper resources and access to our library.

What is the biggest challenge in what you do?

The biggest challenge for me is working with many organizations within the University to make our library more accessible to our students. This involves coordinating with administrators to maintain the facility and keep it open (especially since our library is in the main University library) when the university is closed or on a shortened schedule. It is a careful designing of various schedules, staff, and communication.

What has been the most fulfilling part of your work in terms of working with the new medical school faculty and staff? 

The most fulfilling part of working with a new medical school faculty and staff is watching them take on new challenges as the school grows. Most often, my work starts when administrators and faculty require resources for their own research or provide resources to our students in the classroom. It is most fulfilling when they are able to see tangible results of our services, i.e., articles or books via interlibrary loan. I often hear the positive feedback from faculty on how fast and prompt our services are. Or hear them boast about how courteous our library staff is when helping them. This all means a job well done.

What do you see as the biggest health concerns/obstacles in the communities that the medical staff and students serve?

The biggest health concern in the communities we serve is preventative care and the lack of consumer health resources in many of the underserved neighborhoods of South Florida. Through the Green Neighborhood HELP™ program (for more information visit (, our medical students are paired with students from the College of Law, School of Social Work, Public Health, and the College of Nursing to provide services to many families in these underserved areas. It is through these cohorts that I have an understanding of what resources and information these families lack in providing proper healthcare for themselves and their children.

How did you first come to know NN/LM SE/A?

I first came to know NN/LM SE/A through the DOCLINE listserv. I was searching for a class on how to use DOCLINE and their automated interlibrary loan system. It was here where I decided to explore all that NN/ LM SE/A had to offer. I immediately bookmarked the page and discovered so much useful information about class offerings, outreach and other training opportunities.

In what ways has NN/LM SE/A been of help to you? (if applicable)

The trainings and staff have been particularly helpful. Whether it is a class on using DOCLINE or on Emergency Preparedness for our library, NN/LM SEA has always provided a wealth of information for our facility. Classes on how to use DOCLINE are particularly helpful to my staff for learning document delivery and resource sharing. Occasionally, my staff comments on how easy the DOCLINE website is so intuitive and easy to use after attending training or reading instructional materials online.

Can you share a library success story about the impact of a particular work effort that was involved in the planning or operation of the medical school?

One particular success story I am proud of is starting our interlibrary loan service from scratch. It was I and my supervisor at the time, the Head of Information and Reference Services, who helped organize our resource sharing services for the library. It was a daunting task. I had to learn the fundamentals and procedures of running an interlibrary loan service in a matter of three months before the HWCOM Medical Library opened in August of 2009. Since then, the number of requests and users has multiplied with each incoming class and faculty members. I am proud of how our patrons come to rely on the service to find vital information for research. It continues to be a popular and essential service at the HWCOM Medical Library.

What advice would you give other librarians who uniquely find themselves in the formative stages of bringing a fully accredited medical school to fruition?

My advice would be to be patient and be ready for rapid change (even for the most seasoned professional librarian). Between changes in the curriculum and college administration, your library will always be affected. Therefore, always be attentive to the needs of your students and faculty; they are the best allies to have. 

For further information, please contact P.J. Grier (

What We Learned: Computers in Libraries 2012

Friday, April 20th, 2012

By Andrew Youngkin, Emerging Technologies and Evaluation Coordinator

I attended the Computers in Libraries conference, held in Washington, DC, March 20-24, 2012. The conference theme was “Creating Innovative Libraries” with a full schedule of workshops, sessions, keynote speakers, and networking events. The aim of these sessions was to discuss and explore ways in which libraries can, and have been embracing technology to support, extend, and/or strengthen library services.

My focus during the conference was to assess what new and emerging technologies were being introduced and used in library environments. This would allow me, in turn, to share this information with colleagues and with class participants planning to attend technology classes I will soon be offering. With that in mind, I attended sessions on screen-casting, social media marketing, cloud computing, QR codes, E-books, augmented reality, mobile technologies, Google+, and interactive and educational media, tools, and products. Thanks to the wide range of offerings, I walked away with many new and/or enhanced knowledge innovation technologies that libraries might consider implementing or adopting.

There were some overall impressions that I brought home:

  •  There are many technologies out there—especially in regards to social media, collaboration & communication tools, and learning assessment/management.
  • Not all technologies are appropriate for all libraries.
  • Libraries will need to assess those technologies that are most appropriate for them and their users/patrons/learners.
  • Technology should be purpose-driven and not adopted simply for the sake of adopting new technology, thus “Purpose driven, user-centered.”
  • Libraries—especially public libraries (based on what I saw) are doing some really cool stuff with emerging technologies and often on dramatically reduced budgets.
  • Libraries using new technologies to solve all sorts of problems and fill a variety of needs—from a cloud-based ILS, to social media marketing campaigns that rival traditional models and augmented reality programs to deliver information experiences to patrons.

It was great to not only get insight into some new technologies but also very eye opening to see the different ways libraries were able to make them work at their institutions. I look forward to integrating as much of my learning as possible into future classes and presentations. For further information, please contact Andrew at



Reminder: Beyond of SEA - April 18, 2012 - Electronically Embedded: Librarians and the Electronic Medical Record

Monday, April 16th, 2012

Date:  April 18th, 2012

Time:  Noon to 1:00 pm (EST)

Presenter: Janet Schneider

Bio:  Janet Schneider is recently-retired Chief of Library Service at the James A. Haley Veterans’ Hospital in Tampa, Florida.  She was instrumental in the formation of one of the first VA patient education library programs in the nation in 1976, and has spent her professional career in promoting the librarian as an integral part of the health care team. She has worked to advance the rights of patients to access reader-appropriate evidence-based information, including their own health records, in order to make informed decisions about their health care. She has chaired the VA Library Network’s (VALNET) Consumer Health Library Panel, and has authored numerous articles and one book chapter on patient education and consumer health issues. She began a formal information therapy program in 1997, and has been involved with the Department of Veterans’ Affairs electronic patient health record program “My HealtheVet ( since its inception in 2001.

Presentation:  Electronically Embedded:  Librarians and the Electronic Medical Record

Electronic medical records (EMRs) are increasingly being implemented by health care organizations and private practitioners.  The benefits to patients and health care organizations are great, providing continuity of care and patient safety through clinician access to one’s comprehensive health records. Librarians have the opportunity to provide point of care resources directly through the EMR as well as participate in information therapy services, to provide consumer health information in collaboration with the referring clinicians. A case report of how  Veterans Healthcare Administration librarians are providing services and resources through the VA’s Computerized Patient Record System (CPRS) and My HealtheVet web portal will be presented.

How to get connected:

What do you need to join these conferences?

  • A computer (with Flash installed)
  • A telephone

How do I connect?
Go to this URL:
Enter as a Guest
Sign in with your first and last name
Follow the instructions in the meeting room to have Adobe Connect call your phone or call 1-800-605-5167 and enter the participant code 227471 when prompted.



Last updated on Tuesday, Nov 8, 2016

Funded under cooperative agreement number UG4LM012340 with the University of Maryland, Health Sciences and Human Services Library, and awarded by the DHHS, NIH, National Library of Medicine.