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Patient Safety Webinar Series

This webinar series from the NNLM South Central Region and co-sponsored by SaferCare Texas (formerly known as the UNTHSC Institute for Patient Safety) features expert guest speakers presenting on topics related to the field of patient safety and health care quality.

Through this series, we hope to empower health care professionals, patients, and health information professionals to support the elimination of preventable harm and achieve the highest quality in health care possible. Sessions will be scheduled quarterly and topics chosen based on current trends in patient care. Possible topics include patient safety research, quality improvement, opioid abuse, precision medicine, human factors engineering, high reliability organizations, and ambulatory care.

**Please note: Login information will be unique for every session. Please check our website or look for our email announcements to get the latest information for the next upcoming session.**

Title: Health and Nutrition Literacy: The Social Determinants of Health, Healing & Patient Safety
Guest Speaker: Teresa Wagner, DrPH, Assistant Professor and Senior Fellow, SaferCare Texas, University of North Texas Health Science Center
Date: Tuesday, December 4th, 2018
Time: 1:00pm - 2:00pm CT / 12:00pm - 1:00pm MT
Co-Sponsored by: SaferCare Texas
Description:  Healthy People 2020 recognizes that, "Health starts in our homes, schools, workplaces, neighborhoods, and communities." We know that taking care of ourselves by eating well and staying active, avoiding smoking & nicotine, getting immunizations and screening tests, adequate sleep and having access to healthcare when we are sick all influence our health. These factors are called the Social Determinants of Health and play out in our overall health and wellness.
The ability to understand these factors and how they interact with, "the resources and supports available in our homes, neighborhoods, and communities; the quality of our schooling; the safety of our workplaces; the cleanliness and quality of our water, food, and air; and the nature of our social interactions and relationships" plays a key role in our health healing & ultimately reflects in our recovery response to healthcare services. This presentation will not only explain these intersections of life, health literacy and society but also offer community-based and programmatic solutions.

Objectives: Upon completion of this session, attendees will be able to:

  • Describe Health Literacy & Identify Issues Related
  • Identify Health Literacy as a Barrier to Proper Nutrition & Health Behavior
  • Analyze how these Impact Health, Healing & Patient Safety
  • Develop Solutions within the Community/Healthcare Continuum 

Speaker Bio: Dr. Teresa Wagner graduated with a Doctorate in Public Health from the University of North Texas Health Science Center where she is an Assistant Professor in the School of Public Health. She is a registered and licensed dietitian and a member of the Academy of Nutrition and Dietetics and the Texas Academy of Nutrition and Dietetics as well as holding certification in public health and as a community health worker instructor. Dr. Wagner has a passion for helping people navigate healthcare from watching her daughters struggle in the current healthcare environment. As a result, she chose to do her Public Health Doctoral Residency focusing on Health Literacy at the University of Texas Center for Health Communication and Literacy Coalition of Central Texas (LCCT). There, she received the UT School of Nursing, TCRSS Community and Academic Collaborative Research Award and was hired by the LCCT as Director of Health Literacy. At LCCT, she worked making systemic healthcare recommendations focused on injury, illness and readmission prevention through improved health communication. Her work engaged multiple partners through a multi-level, multi-domain approach building capacity of healthcare. She worked to empower mental health, rural health and federally qualified health centers to deliver understandable and usable health information and at the same time, build health capacity of community members. She received the "Distinguished Scientist Award" from the Texas Academy for her research and work in modifying the healthcare environment in Texas regarding health literacy. She currently works for SaferCare Texas (formerly known as the UNTHSC Institute for Patient Safety) as a Senior Fellow addressing health literacy. In that role, she has established a multi-stakeholder health literacy collaborative in conjunction with the DFW Hospital Council Foundation and testified for health literacy legislation in Texas. Her testimony helped with getting health literacy into the State Health Plan. She recently received the 2018 Health Literacy Hero Award for efforts to develop a culture of health literacy throughout Texas.

This session is eligible for 1 hour of Continuing Education credit from the Medical Library Association and will be recorded for future viewing. Links to past recorded sessions can be found below.

To Join the Meeting

  1. Go to
  2. Enter the session number: 628 619 644 and password: patient
  3. Please provide your name and email address.
  4. You may have to download and install a web add-on or run a temporary application depending on the browser you use.
  5. Select your audio connection preference:
    *Call using computer - Adjust settings and test the connection
    *Call from WebEx - Enter your direct phone number and press 1 when prompted
    *Call in - Call: 1-650-479-3208 (US/Canada Toll number)
    Enter access code: 628 619 644 #
    Enter the Attendee ID on your screen and press #
  6. If you are using a mobile device, your access code is: patient

**Please note: Login information will be unique for every session. Please check our website or look for our email announcements to get the latest information for the next upcoming session.**


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Technical Issues

For any technical issues, please call: 817-735-2223. 


This series is co-sponsored by SaferCare Texas (formerly the University of North Texas Health Science Center Institute for Patient Safety). SaferCare TX was founded as a response to the national challenge to improve patient safety and is dedicated to improving the quality and safety of health care in our region and throughout the nation.

SaferCare is achieving its objectives through collaborative, patient-centered, interprofessional initiatives that include comprehensive professional and community education, applied research to generate new knowledge and innovations, and quality improvement projects that directly impact health care delivery. Although led by UNTHSC, SaferCare includes diverse health care and related institutions throughout the region, as well as institute fellows and scholars who represent a broad array of health care professionals, patients, and advocates.

Archived Sessions

Session 1
Topic: SafetyNET - Enhancing Quality and Understanding of Patient Safety: a focus on Spinal Manipulation Therapy (SMT)
Speaker: Katherine Pohlman, DC, MS, PhD(c), Clinical Research Scientist at Parker University
Date: August 31, 2017
Watch the Recording

Session 2
Topic: Moving Towards High Reliability in Health Care
Guest Speaker: Frances Griffin, Registered Respiratory Therapist and independent consultant and faculty at the Institute for Healthcare Improvement (IHI)
Date: Tuesday, December 5, 2017
Watch the Recording

Session 3
Topic: Tipping the Culture in Healthcare - Mass Communication and Impacting Perception
Speaker: Jessica Maack Rangel, MS, RN, Senior Fellow and Nurse Executive, UNTHSC Institute for Patient Safety
Date: May 15, 2018
Watch the Recording

Session 4
Topic: Achieving Transformation: Leveraging Culture and Visible Improvement to Enhance Care and Experience for Patients and Personnel​
Speaker: Allan Frankel, MD, and Maleek Jamal, PhD, Safe and Reliable Healthcare
Date: August 21, 2018
Watch the Recording