National Network of Libraries of Medicine
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Patient Safety Webinar Series

This webinar series from the NNLM South Central Region and co-sponsored by SaferCare Texas (formerly known as the UNTHSC Institute for Patient Safety) features expert guest speakers presenting on topics related to the field of patient safety and health care quality.

Through this series, we hope to empower health care professionals, patients, and health information professionals to support the elimination of preventable harm and achieve the highest quality in health care possible. Sessions will be scheduled quarterly and topics chosen based on current trends in patient care. Possible topics include patient safety research, quality improvement, opioid abuse, precision medicine, human factors engineering, high reliability organizations, and ambulatory care.

**Please note: Login information will be unique for every session. Please check our website or look for our email announcements to get the latest information for the next upcoming session.**

Title: What Problem are We Trying to Solve? How Continuing Education Professionals Help Close the Gap
Guest Speaker: Dena Silva, MS, CHCP, Director of INCEDO, University of North Texas Health Sciences Center
Date: Tuesday, June 4, 2019
Time: 1:00pm - 2:00pm CT / 12:00pm - 1:00pm MT
Co-Sponsored by: SaferCare Texas
Description: Continuing education in the healthcare professions is transitioning to delivering meaningful and measureable outcomes.  INCEDO, the office of continuing education at UNT Health Science Center, offers CE programming that is interprofessional/multi-disciplinary and focuses on changing behaviors of clinicians to optimize patient care. In this webinar, insight to the inner workings and skillsets of a continuing education office will be provided along with key take-home points to initiate collaboration on innovative approaches to clinical continuing education.
Objectives: By the end of this session, participants will be able to:

  1. Describe the role of a continuing education professional;
  2. Identify 3 ways CE can close a patient safety gap; and
  3. Describe innovative approaches to using CE for healthcare professionals for improving outcomes.

Speaker Bio: Dena started at UNT Health Science Center as Program Manager, bringing with her experience as a trainer and educator. She was promoted to Director of INCEDO in late 2018 and facilitates the overall strategy and design of UNTHSC's Continuous Professional Development (CPD) program and the learning experiences for its participants. As a member of the Society for Academic CME (SACME), Dena sits on the Communications Committee and is involved in the ongoing management of its website. She holds MS in Learning Technologies, and specializes bridging the technology gap in education through online learning activities, LMS implementation and oversight, as well as website content and infrastructure.

This session is eligible for 1 hour of Continuing Education credit from the Medical Library Association and will be recorded for future viewing. Links to past recorded sessions can be found below.

To Join the Meeting

  1. Go to
  2. Enter the session number: 622 406 698 and password: patient
  3. Please provide your name and email address.
  4. You may have to download and install a web add-on or run a temporary application depending on the browser you use.
  5. Select your audio connection preference:
    *Call using computer - Adjust settings and test the connection
    *Call from WebEx - Enter your direct phone number and press 1 when prompted
    *Call in - Call: 1-650-479-3208 (US/Canada Toll number)
    Enter access code: 622 406 698 #
    Enter the Attendee ID on your screen and press #
  6. If you are using a mobile device, your access code is: patient

**Please note: Login information will be unique for every session. Please check our website or look for our email announcements to get the latest information for the next upcoming session.**


View live captioning (link will open in a new browser window)

Technical Issues

For any technical issues, please call: 817-735-2223. 


This series is co-sponsored by SaferCare Texas (formerly the University of North Texas Health Science Center Institute for Patient Safety). SaferCare TX was founded as a response to the national challenge to improve patient safety and is dedicated to improving the quality and safety of health care in our region and throughout the nation.

SaferCare is achieving its objectives through collaborative, patient-centered, interprofessional initiatives that include comprehensive professional and community education, applied research to generate new knowledge and innovations, and quality improvement projects that directly impact health care delivery. Although led by UNTHSC, SaferCare includes diverse health care and related institutions throughout the region, as well as institute fellows and scholars who represent a broad array of health care professionals, patients, and advocates.

Archived Sessions

Session 1
Topic: SafetyNET - Enhancing Quality and Understanding of Patient Safety: a focus on Spinal Manipulation Therapy (SMT)
Speaker: Katherine Pohlman, DC, MS, PhD(c), Clinical Research Scientist at Parker University
Date: August 31, 2017
Watch the Recording

Session 2
Topic: Moving Towards High Reliability in Health Care
Guest Speaker: Frances Griffin, Registered Respiratory Therapist and independent consultant and faculty at the Institute for Healthcare Improvement (IHI)
Date: Tuesday, December 5, 2017
Watch the Recording

Session 3
Topic: Tipping the Culture in Healthcare - Mass Communication and Impacting Perception
Speaker: Jessica Maack Rangel, MS, RN, Senior Fellow and Nurse Executive, UNTHSC Institute for Patient Safety
Date: May 15, 2018
Watch the Recording

Session 4
Topic: Achieving Transformation: Leveraging Culture and Visible Improvement to Enhance Care and Experience for Patients and Personnel​
Speaker: Allan Frankel, MD, and Maleek Jamal, PhD, Safe and Reliable Healthcare
Date: August 21, 2018
Watch the Recording

Session 5
Topic: Health and Nutrition Literacy: The Social Determinants of Health, Healing & Patient Safety
Speaker: Teresa Wagner, DrPH, Assistant Professor and Senior Fellow, SaferCare Texas, University of North Texas Health Science Center
Date: December 4, 2018
Watch the Recording

Session 6
Topic: Burnout Among Healthcare Professionals: The Unrecognized Safety Imperative
Speaker: Lillee Smith Gelinas, MSN, RN, CPPS, FAAN, Nurse Executive and Senior Fellow, SaferCare Texas, University of North Texas Health Science Center
Date: March 7, 2019
Watch the Recording