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DOCLINE Version 4.9 Released!

NLM released DOCLINE 4.9 today, September 25, 2012. Although this new version is largely a maintenance release, there are several new borrowing features. The Release Notes are available and the key points are summarized below.


  • A new notification message alerts users if articles being ordered are older than 5 years if the copyright compliance is set to “Guidelines,” to ensure information is recorded correctly. Libraries will have the opportunity to change their copyright compliance choice to “Law” on requests for materials outside the CONTU guidelines. For more information about the copyright compliance options, see the DOCLINE FAQ – How should I indicate copyright compliance in DOCLINE?
  • There is also an added support of versioned citations in PubMed to allow them to be ordered. When ordering a versioned citation, DOCLINE will always retrieve the most current citation data from PubMed to include in the request.
  • If a borrower enters an ISSN or ISBN on the Manual order form, DOCLINE will attempt to match it against NLM’s catalog. If a match is found, the title entered by the user is replaced by the title from NLM’s catalog, and the NLM UI is added to the transaction for internal DOCLINE processing. The “Verify” field will display “Manual – ISSN/ISBN Match.” Note: libraries should still order via Borrow/LocatorPlus or Borrow/UniqueKey whenever a NLM UI, ISSN or ISBN is known, so DOCLINE can populate all of the bibliographic elements for the request.
  • Added link to help on the “Service Level” and “Copyright Compliance” labels on the Routing Instructions page.
  • Modified free alert message to reflect PubMedCentral’s new name, “PMC.”
  • Removed code previously used by 3rd party vendors to map Loansome Doc patrons in their systems. This code is no longer needed.

Serial Holdings

  • Reports: Created annual National Print Retention Titles report, which will be run each October 1st in support of the MedPrint program. MedPrint is a national collaboration between the National Network of Libraries of Medicine and the National Library of Medicine to ensure the preservation of, and continued access to, the literature.


  • Added support of Internet Explorer 9 and Firefox 14.
  • Contact Us forms modified to reflect NLM main web site design instead of DOCLINE color scheme.
  • Online Help: updated online help manual and FAQs for new or modified features.

Third-Party Vendors

  • QuickDoc users – There is a known issue with QuickDoc regarding login. For now, you must manually enter your user name and password. Please contact the QuickDoc vendor for more information.
  • ILLiad users – An update to ILLiad is available for download. Please contact ILLiad customer service.
  • Clio users – If you are having trouble logging into the Clio client, please contact Clio customer service.


The release of a new version of DOCLINE occasionally reveals problems with a user’s browser settings. If you experience a problem in DOCLINE, please first check your browser settings, using the instructions listed at DOCLINE System Requirements, and then also clear your browser cache using the instructions on the DOCLINE FAQ. If the browser settings are correct and you have cleared your cache, please report any trouble via the “Report a Problem” form found under Contact Us in DOCLINE. The form gathers information that is useful in investigating the issue.

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