Sutter Medical Center, Sacramento Health Information Ambassador Program

The Health Information Ambassador Program helps patients and families gain access to information on their condition and other health issues. The program was implemented through a partnership between Sutter Medical Center, Sacramento?s Consumer Health Library, Volunteer Services Department, Nursing Education Department and Diversity Council, and has been active at Sutter Medical Center for four months. The program helps to address the Diversity Council?s objective to promote patient health literacy, the Nursing Education Department?s objective to achieve their patient teaching checklist, supports volunteer interests and promotes the services of the Consumer Health Library. We would like to expand access to health information and promote awareness and use of technology applications at the patient?s bedside through the use of iPads to immediately review information with patients on valuable health information sites like MedlinePlus. Tablet technology will also help to increase the efficiency of information requests being submitted and fulfilled as information request forms can be filled out and submitted to the library in real time.