Consumer Health Information Services

NN/LM PSR Fact Sheet

Mission: Improve the public's access to information to enable them to make informed decisions about their health.

Challenge: Fulfill the potential of health information providers to meet the health information and health literacy needs of the public.


  • Promote NLM and NN/LM resources/services to those providing health information to the public (via various listservs, publications, and presentations)
  • Train health information providers on the effective use of electronic resources, and on ways to integrate these resources into existing programs and services
  • Improve the regional information infrastructure by identifying regional, state, and local electronic health information resources and integrating them with NLM and NN/LM products and services
  • Expand NN/LM PSR partnerships and facilitating collaboration within the region
  • Evaluate the effectiveness of NN/LM PSR consumer health information services and modify them as needed


  • Network and other librarians
  • Health care providers
  • Public health professionals
  • Educators
  • Health advocates
  • Community-based organizations
  • Governmental agencies


  • Training and Professional Development
  • Exhibits and Presentations
  • Access to Consumer Health Information Resources
  • Promotional Products
  • Funding
  • Consulting