Technology Improvement: Whatcom Taking Action and SEAS
The Arc of Whatcom County serves as the lead agency for Whatcom Taking Action, a collaborative of community leaders, parents, service and care providers working to create a cohesive system of services and support for children impacted by developmental, behavioral and other special healthcare needs. As part of Taking Action, the SEAS (Single Entry Access to Services) program, housed at the Opportunity Council, provides a centralized intake system and single point of contact for families to connect to resources and information. Taking Action's Family Tools Team also creates family friendly resource guides and informational handouts of a variety of topics relevant to for Children with Special Health Care Needs which we post to our website and social media. This project will provide SEAS Navigators (intake managers) with updated computers to efficiently manage the growing number of children/families requesting developmental/behavioral/special healthcare resource referral assistance in Whatcom County.