National Network of Libraries of Medicine
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Moving Towards High Reliability in Health Care

Class Details

The recording for this session can be found below.

Guest Speaker: Frances Griffin, Registered Respiratory Therapist and independent consultant and faculty at the Institute for Healthcare Improvement (IHI)
Co-Sponsored by: University of North Texas Health Science Center Institute for Patient Safety

Description: What does it look like when a health care organization starts moving towards high reliability? In this session, characteristics of high reliability organizations will be discussed and the types of practical strategies that health care organizations can adopt to move towards these characteristics.

Frances A. Griffin, RRT, MPA, has worked in health care for over 25 years, particularly in the areas of patient safety, quality improvement and innovation. Ms. Griffin is a Registered Respiratory Therapist with experience in the hospital setting including administrative oversight for quality, case management, and other related departments. Ms. Griffin is an independent consultant and faculty at the Institute for Healthcare Improvement (IHI). Previously, she worked at the CMS Innovation Center where she led the Innovation Advisors Program and served as a senior advisor to various innovation models. Ms. Griffin was full-time staff at IHI for 8 eight years, directing patient safety, infection prevention and reliability projects and collaboratives, and serving as faculty for the 100k and 5 Million Lives Campaigns. Ms. Griffin is co-developer of the IHI Global Trigger Tool and an author on several IHI white papers. She is author of numerous articles related to patient safety and quality improvement in health care and author of “Patient Safety and Medical Errors,” a chapter in The Healthcare Quality Book: Vision, Strategy, and Tools (3rd edition).

For additional details and login information please visit: No registration is required.

Tuesday, December 5, 2017
Region/Office: National
Dec 5, 2017
1:00PM CT

This webinar series from the NNLM South Central Region, co-sponsored by SaferCare Texas (formerly the UNTHSC Institute for Patient Safety), features expert guest speakers presenting on topics related to the field of patient safety and health care quality. Through this series, we hope to empower health care professionals, patients, and health information professionals to support the elimination of preventable harm and achieve the highest quality in health care possible. Sessions will be scheduled periodically and topics chosen based on current trends in patient care. Possible topics include patient safety research, quality improvement, opioid abuse, precision medicine, and ambulatory care.

Sessions will be eligible for 1 hour of Continuing Education credit from the Medical Library Association and will be archived for future viewing.

Click here for more details.


Upon completion of each webinar, attendees will be able to:

  • Demonstrate deeper understanding of patient safety and related topics presented by experts from various health-related fields.
  • Describe current trends affecting improvement of healthcare and patient safety.
  • Evaluate new strategies and technologies and how to apply new knowledge to their own practice.