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Archive for July, 2012

Clear: Conversations Project Awards

Monday, July 16th, 2012

The Healthy Literacy COI (Community of Interest) announces our Clear: Conversations project awards.

Congratulations to:

  • Monina R. Lahoz, PhD, The Massachusetts College of Pharmacy and Health Sciences
  • Linda McIntosh, EdM, RN, Patient Education Specialist
  • Bradley Moore, MPH, The Boston Public Health Commission
  • Alberta Richetelle, MLS and Judith Kronick, MLS, UCONN Healthnet

Awardees are provided the guide to delivering this interactive workshop including: instructions how to prepare and implement the workshop; a workshop checklist; a health professional checklist; a small group leader checklist; sample roleplay cases; follow up activities; and health literacy resources and readings.

What is the Clear: Conversations Project?

Clear: Conversations is Health Literacy Missouri’s interactive workshop that teaches patients to take control of their health visits. NN/LM NER is providing support to Network members interested in offering the Clear: Conversations.workshop. Workshop participants observe a volunteer patient roleplay health scenarios with a health care provider.

The workshop leader:

  • Leads discussion on health literacy.
  • Shares their own health literacy experiences and encourages others to share.
  • Relates stories to health literacy issues.
  • Explains the four clear communication techniques.
  • Leads a role-play session with a health professional and a volunteer patient.

Can my library still participate?

Of course! Please join us for our planning teleconference, to be announced in our training calendar, at the end of July or in early August. The planning teleconference will present an overview of the workshop and give participants an opportunity to share approaches.  Though we cannot provide additional materials from Health Literacy Missouri, you are welcome to come and learn more about the project.   You can purchase your own materials directly from Health Literacy Missouri.  We encourage participants to offer the program in the next six months. Meet with us again at a wrap-up teleconference in January to share experiences.

Funded Projects Past and Present!

Monday, July 16th, 2012

Last year four projects were funded that advanced the Network through health information outreach or advancing health information practice through knowledge management.

In November we announced available funding opportunities for the 2011-2012 year. Proposals were submitted and reviewed by corresponding Communities of Interest. Three projects were approved for funding:

Brigham & Women’s Hospital, Boston
Standards for Care for Rehabilitation Services.
The Standards of Care for Rehabilitation Services project will research and investigate systems that would be appropriate to manage the creation and revision of the Department of Rehabilitation Standards of care and integrate them into clinical practice. Physical, occupational, and speech therapists author and review the standards and manage standards documents. The library will develop a knowledge management process that will allow for the creation, approval, and ongoing revision of the standards within an integrated system.

Healthy Acadia
Community Engagement Project
Healthy Acadia serves as the Healthy Maine Partnership for Hancock County and provides public health services for Hancock County, Maine’s second most rural district. The Community Engagement Project will enhance the awareness and use of National Library of Medicine health information resources among service providers as well as the general public. The project aims to conduct 15 training sessions and reach 170 participants.

Massachusetts College of Pharmacy and Health Sciences (Worcester Campus)
Improving Health Information Literacy in Middle School Children
This project uses community-based, interactive, and age-appropriate strategies to introduce 6th graders to the role of libraries in higher education, educate about lead poisoning, and improve students’ ability to use and apply health information. The program includes off-site components that bring students to public libraries, academic libraries, and art museums to explore the uses of lead and the effects of lead poisoning.

Rhode Island Welcome Back Center at Dorcas Place (RIWBC)
Health Information Literacy Outreach Project
RIWBC based at Dorcas Place adult education center is an initiative designed to help underemployed internationally educated medical practitioners re-enter their professions or alternative health careers in the state. . The project will partner with RI Community Health Workers Association and will use a train the trainer mode for workshops designed to inform RI’s health and adult education providers about how to effectively promote reliable health information to underserved minority populations. The project aims to reach 2,000 adult learners and community health workers.

Projects began on or after the start of our second fiscal year, May 2012. Projects will be completed by April 2013. In November, NER will announce its funding opportunities for the third (2013-2014) fiscal year.

Focused Outreach Two Years In

Monday, July 16th, 2012

NER’s Focused Outreach initiative has had two cycles of focused outreach periods in which NER staff work in selected areas to promote NLM resources and provide training to health services agencies and other community based organizations. We are currently wrapping up our outreach period in our second cycle of outreach areas: 1) the Downeast Maine Health District, and 2) Holyoke, Massachusetts.

The Focused Outreach Model involves

  1. Connecting with community agencies that serve NLM target populations
  2. Conducting training and promotional activities and developing and developing partnerships with other agencies to carry out further training
  3. Assess the project’s work through a comprehensive evaluation plan using data collection, process assessments, and outcomes measurement

In the Downeast Maine Health District NER worked with both Healthy Maine Partnerships, Healthy Acadia and Washington County One Community. Healthy Maine Partnership coalitions are community health education agencies. NER also worked with the Maine State Library’s BTOP (Broadband Technologies Opportunities Program) teaching MedlinePlus at BTOP training sites. Outreach work was conducted to reach Passamaquoddy tribal communities and smaller community hospitals that have no library services.

In Holyoke, a train the trainer model was established with local chapters of the Health Occupations Students Association: college students taught high school students about finding good health information and using MedlinePlus. Training was also conducted with residents at Holyoke Housing Authority communities, Holyoke Public Schools science teachers, and adult education centers.

NER’s previous focused outreach cycle was conducted in the Western Maine Health District and Providence, Rhode Island. A comprehensive report is available: Focused Outreach Evaluation Report: Providence, RI and Western Maine Health District.

NER is putting together its report on the Downeast and Holyoke focused outreach sites. We have also begun the initial phases for a third focused outreach cycle in Northern Worcester County and Hartford, Connecticut.

As with other NER initiatives the success of Focused Outreach relies on developing meaningful collaborations and linkages. Throughout all project cycles, NER Network Members have been instrumental in collaborating and helping to create those meaningful connections.

NERConnects – Drupal Gardens and Google Sites

Sunday, July 15th, 2012

On June 27, 2012, the NER gave a webinar on an overview of content management systems, specifically Google Sites and Drupal Gardens.

There are other hosted platform systems, such as and weebly, but we focused on these two for specific reasons.  But we focused on these two for specific reasons.   Google accounts are quite popular.  One Google login will allow for more than one account to be hosted.  Drupal Gardens is a popular platform among libraries (while the backend might look different, the general concept or organization is similar).

Google Sites and Drupal Gardens are part of larger enterprises: they provide constant security upgrades, reliable product support, and both have large user communities.  Both platforms allow for collaborative development with colleagues and both platforms make web pages that can be highly customized.

So if you need to create a personal website for your CV, your association, or an event, using a hosted platform will save time and money.

While both platforms have their drawbacks, there are resources available to help you become familiar and comfortable users.   I’ve highlighted some for you below:

Drupal Gardens

Drupal Help Section – find forums, documentation, quick start guides

Drupal Blip TV channel- short videos on getting started

Google Sites

Google’s Help Section

Google’s training module on how to use Google Sites


Let us know what you think we should focus on at the next NERConnects tech webinar session in October by filling out this 1 question survey (It’s short– I promise.).

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