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Attention All DOCLINE Users!

This is a NOTICE to all DOCLINE Users, that effective on May 1, 2011, the national maximum charge of $11.00 per article was eliminated.

The “National Maximum Charge” that limited Resource Libraries to charging $11 was removed as a requirement for Resource Libraries in the NN/LM contracts for 2011-2016.

As needed, Resource Libraries may raise ILL fees to recover costs. Primary Access Libraries and Other libraries were already able to charge fees necessary for cost recovery. As always, all charges and provided services must comply with the copyright law.

NLM removed the $11 limit because we had received multiple requests from Resource Libraries who stated they were unable to recover their costs at $11 per article. Additionally, Resource Libraries were permitted to charge above the $11 limit via surcharges which caused confusion among network members in regards to the expected charge. The removal of the National Maximum permits all libraries in the Network to charge cost recovery based fees.

As a point of reference on lending, during the previous contract period of May 2006-May 2011, Primary Access Libraries filled nearly 43% of the DOCLINE requests. Resource Libraries filled just over 31% of the requests. “Other” libraries borrowed lent just over 22% of requests.

We recommend that libraries changing their fees provide adequate notice to their regular borrowers, and through regional lists. Borrowers may wish to review their Routing Tables. Borrowers unable to find a lender can route requests to NLM, whose base ILL fee remains unchanged at $9.

Please keep in mind that lifting the national maximum cost requirement for Resource Libraries may result in the need for some DOCLINE libraries to adjust their Routing Tables. As always, if you need Routing Table assistance, please send Mark Goldstein an email at:


The 2011 Annual Conference of the Medical Library Association just concluded in Minneapolis on May 18, 2011. For those MLA members who did not get a chance to attend the annual conference, a good summary may be found on Maria Collins’ (NLM) presentation at the DOCLINE Users Groups Meeting on Tuesday, May 17, 2011:
NLM DOCLINE Users Group presentation

Maria’s presentation touched on: usage statistics; historical trends; a review of last year’s DOCLINE 4.5 enhancements; the national maximum cost; a discussion of NLM’s Print Retention Initiative; and a brief Q&A session. DOCLINE’s Serials Holdings module will be key to the unfolding Print Retention initiative.

Look to future posts of the NER blog for further updates from NLM on DOCLINE issues.

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