Contract Summary and Objectives, 2011 - 2012

The mission of the National Network of Libraries of Medicine (NN/LM) is to advance the progress of medicine and improve the public health by providing all health care providers in the United States with equal access to biomedical information and improving the public's access to information to enable them to make informed decisions about their health. The University of Massachusetts Medical School’s Lamar Soutter Library, as the National Network of Libraries of Medicine New England Region (NER) develops mission-responsive programs built upon the following principles:

  • A participatory approach to reformulating the Regional Advisory Council that reflects upon the dynamic forces in health care in order to develop programs and projects that enhances the roles of librarians to work towards changing the role and perceptions of the health information provider
  • Leveraging the limited resources of Network members, state, and other library associations to provide a continuum of activities that achieve common programmatic goals
  • A theme-based funding structure for projects that employ innovative practices in outreach that address our thematic focused areas: Escience, Health Information Technology/Electronic Medical Record; Healthcare Workforce; Health Literacy; and Healthy Communities
  • Continuous monitoring, tracking, and evaluation of progress using the logic model and process map methodologies that help measure successful goals towards meeting outcomes
  • Flexible design of training opportunities that employ in-person and distance-based instructional sessions for librarians, health care professionals, and consumers.

Based on its national mission and local characteristics, the following objectives for 2011-2012 build upon the progress made in the previous years in Network and Outreach program areas.

Network Programs:

1. Ensure basic health information access for all unaffiliated health professionals and the public health workforce.

2. Offer DOCLINE training & support to Network members. Coordinate the contribution, review, and maintenance of serial holdings data to DOCLINE

-Two travel-related training sessions; two online or distance based sessions.

3. Service Continuity: Develop a Network strategy to provide document delivery and access to collections in the event of a regional or national disaster.

4. Participate in the NN/LM National Emergency Preparedness & Response Plan to act as a backup RML to the Mid Continental Region (MCR) in the event of an emergency. Implement the plan during emergencies as specified by MCR.

5. Provide backup services for NLM customer service inquiries in the event of an emergency as directed by NLM.

6. Integrate a variety of media including in-person relational meetings to communicate information on programs, policies, services, and resource updates to Network members, key stakeholders and leaders, and relevant organizations.

- 21 in-person meetings across all program areas are budgeted.

7. Obtain feedback on needs, and preferences from constituents to improve access to clinical and consumer information; report feedback finding to NLM including hosting site visits conducted by NLM site visit team.

- 21 Site visits for constituent relations and partnership building

- 12 Health Science Library association meetings will be attended throughout the region

-1 regional association meeting 

9 state association meetings throughout Connecticut, Massachusetts, New Hampshire, Vermont, and Maine

8. Participate in NLM and RML meetings such as monthly teleconferences and the RML Directors’ meetings; participate in testing alternative methods of communication and reporting.

- Attend RML Directors’ meeting in Minneapolis

9. Recruit Network members, health care professionals and providers, and others to constitute the newly developed Regional Advisory Committee (RAC)

10. Convene the RAC at least once a year for reporting, advisement, and feedback on NER program areas.

11. Engage the RAC Communities of Interest in advancing the development of NER programs according to NER Focus Areas.

- Support travel for RAC Group (Community of Interest or Advisory) meetings ; one All RAC Meeting

12. Monitor and evaluate NER programs to assess their effectiveness in meeting NN/LM goals.

- Enlist evaluation consultants to provide expertise for staff, members, and others developing outreach projects

13. Assist in the administration of NLM resource related surveys, tests, assessments on behalf of and as requested by NNO or other units.

14. Promote NLM funding opportunities to Network members.

15 .Foster the development of new roles and opportunities for health information professionals by offering training opportunities in response to the changing forces in health care and funding innovative services that illustrate those new roles.

- Offer funding to members piloting new services in knowledge management

- Establish Hospital Library Advisory Group to advise NER on hospital library issues and guide development of Knowledge Management Pilot Site initiative

- Fund University of Connecticut’s LMS Library’s development of extended Health Informatics course

16. Continue identifying historical collections for inclusion in the Directory of History of Medicine Collections.

17. Provide an instructional facility for NER and NTC related training.

Outreach Programs

1. Collaborate with and extend NLM and NN/LM services and instructional support to practicing health professionals, specifically targeting underrepresented health practitioners and students

  • Audiences:
    • Health professionals: Physicians, nurses, physician assistants, nurse practitioners, public health workers, pharmacists,
    • Healthcare support: medical assistants, community health workers, allied health educators,
    • Health Education: Community colleges (one Hispanic Serving Institution: Capital Community College in Hartford), training academies, AHEC’s, Colleges and universities with medical and nursing programs
    • HealthIT: Regional Extension Centers and other entities working in HealthIT initiatives.
    • Resources: PubMed, TOXNET, MedlinePlus,, Evidence Based Practice in Public Health Website,

2. Collaborate with Regional Extension Centers and other entities working in HealthIT initiatives.

3. Collaborate with and extend NLM and NN/LM services and instructional support to health care professionals and community based agencies that serve special populations or focus on special topics related to consumer health information.

  • Audiences: Network members, health professionals, public health workers, information professionals, educators, community, faith-based, volunteer, and other types of organizations, including those serving minorities, special and underserved populations, health advocacy and self-help groups

  • Resources: MedlinePlus, NIHSeniorHealth, ToxTown, Tox Mystery, LactMed,, and other NLM resources relevant to consumer-based information.

    • Offer subcontracts and awards for health information outreach to providers and consumers

    • Fund access to licensed resources to public health departments

    • 42 training sessions across all program areas are budgeted

4. Provide consultation to Network members as well as community-based, faith-based and other organizations representative of special populations on preparing proposals for projects to compete for NLM and NN/LM funding

5. Promote the role of libraries in community engagement aspects of CTSA (Clinical Translational Science Awards) with those institutions receiving or seeking the award.

6. Exhibit or promote NLM resources at national, regional and local conferences, meetings, and health fairs: Three national exhibits:

  • American Academy of Pediatrics, Boston, October 2011

  • American Translators Association, Boston, October 2011

  • Gerontological Society of America, November 2011

eight regional, state, and local health fairs are budgeted but are not listed herein.

7. Support the ongoing development of the eScience Portal as an educational and collaborative resource for librarians throughout the region.

8. Partner with other libraries to develop learning opportunities that focus on developing competencies in the clinical and scientific disciplines that are likely to require information management skills related to eScience.

9. Provide funding enabling the practical application of eScience principles among collaborating institutions

  • Fund a Member library or other library collaborating in eScience to develop and conduct pilot projects

10. Provide technology-related learning opportunities that showcase the application of technology resources in information access and management.

  • Enlist consultants to conduct skills building instructional sessions to members

11. Provide support to Network members and other health information providers to increase access to health information resources

  • Offer Technology Improvement awards

Note that funding amounts are unspecified for subcontract and awards categories.

Training sessions are not designated by the specific course to be taught.