Tools and Resources
- ABP: Always Be Pilot-testing (some experiences with questionnaire design)
- Because People Aren’t Gold Fish: AEA Audience Engagement Strategies
- Boosting Response Rates with Invitation Letters
- Designing Surveys: Does The Order of Response Options Matter?
- From QWERTY to Quality Responses: How To Make Survey Comment Boxes More Inviting
- Keep It Simple with Micro-Surveys
- Nonrandom Ideas for Using Random Samples
- SOAR: An Appreciative Inquiry Approach for Strategic Planning
- The Dark Side of Questionnaires: How to Identify Questionnaire Bias
- The Good News about Bad News
A Brief Guide to Questionnaire Development
Written by Robert B. Frary, Virginia Polytechnic Institute and State University, "this booklet is intended to identify some of the more prevalent problems in questionnaire development and to suggest ways of avoiding them."
Impact Survey, Funded by the Bill and Melinda Gates Foundation
“Understanding the real outcomes patrons receive from using library services – how they use services, what type of assistance they need, and how services improves their lives. Impact Survey is designed to be user-friendly and requires minimal time and technology skills to implement.”
This website offers an alternative way to approach and design how people work together and includes. It provides a menu of thirty-three Liberating Structures to replace or complement conventional practices, including collecting and analyzing data.
Appreciative Inquiry Commons
This is a worldwide portal devoted to the fullest sharing of academic resources and practical tools on Appreciative Inquiry and the rapidly growing discipline of positive change. Based at Case Western Reserve University.
Dabbling in the Data: A Hands-On Guide To Participatory Data Analysis
A guide for a team-based approach to data analysis, from Public Profit.