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Evaluation Sites on the Web

NN/LM Evaluation Office (NEO)

"The NEO builds capacity for health information outreach evaluation in the Network of the National Library of Medicine (NN/LM). When evaluation is an integral part of an outreach project, participants can identify approaches that work well, learn from experiences, make mid-course corrections, and recognize accomplishments. Through evaluation, members of the NN/LM and staff of the Regional Medical Libraries can demonstrate to partners and stakeholders that efforts have made a difference...more information

The NEO also facilitates planning and evaluation of cross-regional outreach collaboration... 

Planning and Evaluating Health Information Outreach Projects:

3 coversThe second edition (2013) of this popular series of three booklets by Susan Barnes and Cynthia Olney presents step-by-step planning and evaluation methods. Along with providing information about evaluation, each booklet includes a case study and worksheets to assist with outreach planning. The booklets are designed to supplement Measuring the Difference: Guide to Planning and Evaluating Health Information Outreach and to support evaluation workshops.

Measuring the Difference

This 130-page guide is a primer (including tools and resources) for planning and evaluating health information programs. It was developed by the Network of the National Library of Medicine, Pacific Northwest Region and the National Library of Medicine.
To receive a single free copy, send an email request for "evaluation guide" to nnlm@u.washington.edu. Include your name and mailing address.

Institute for Museum and Library Services - Evaluation Resources

Evaluation resources include program planning tools, evaluation definitions, and methodologies and case examples of sound evaluation practices

Library Success Wiki: Services for Health Information Consumers

Find or share library partnership projects.

ibec Outcome Toolkit Version 2.0

A four step process of conducting outcome-based evaluation. IBEC worked with several libraries around the country to develop and test the process and the evaluation instruments you will find in the toolkit. The four steps are:

  • Getting Started
  • Collecting Data
  • Analyzing Data
  • Using What You Find

Each step is discussed and is accompanied by exercises.

Web Junction

  • Advocacy

    "Being able to demonstrate the impact your library is having on the community can convince decision makers, funders and voters to support your library. Find resources to help gather evidence, use data, and tell the stories that demonstrate the value of the library and show the return on investment it brings to the community. Learn how to amplify your library's value so that you may continue to make a difference in people's lives."

  • Needs assessment

    "With patron and community needs always evolving and expanding, how do we know we're providing the right services? When funders ask questions we can't answer, how do we gather evidence of the library's importance? Explore various tools, surveys, or focus group methods being used by libraries to do needs assessments which inform decisions about facilities and services to serve community needs."

Organization Sites

The WK Kellogg Foundation

The Kellogg Foundation "views evaluation as a tool for learning how to do our work better." This site offers information about approaches to evaluation, questions, creating an evaluation plan, budgeting and managing an evaluation project. You can download a pdf of the Logic Model Development Guide and the Evaluation Handbook - two excellent resources for the novice evaluator.

Evalued - a toolkit for e-library developments

"A British site" designed to support information services staff in Higher Education Institutions with the evaluation of electronic information services (EIS)." Four sections address how to conduct evaluation with a step by step guide to the process, information and tips on evaluation themes, a tools archive including questionnaires, interview questions, checklists and statistics for various themes, and a site to create custom tools based on those in the toolkit.

Contact us at rml@rml4.utah.edu or 801-587-3412 with questions or comments about the program or for assistance in designing evaluation criteria for outreach projects and activities.