Program Assessment and Evaluation
The MidContinental Region conducts an ongoing program of assessment and evaluation to identify regional needs and opportunities for program development, to demonstrate the value of Network membership and to evaluate the quality of services provided in the region. Assessment and Evaluation also works in concert with the Library Advocacy project to identify and create tools and to teach librarians in the region about using evaluation to show the value of health sciences libraries in member organizations and institutions. The links below will take you to useful web sites, reports of evaluation activities in the region and information about classes and presentations related to evaluation of outreach activities and library programs.
Evaluation in the Region
The MidContinental Region integrates evaluation into its daily work. Tools such as logic models, evaluation plans, focus groups, and questionnaires are employed to understand the needs of the Network membership and to guide the programs offered. These tools allow the RML staff to continuously review progress toward the National Network of Libraries of Medicine goals and toward the Region's objectives and desired outcomes in pursuit of those goals.
The results of all activities that solicit Member input are compiled into written reports and posted on this website. Check here for insights gained from Network member questionnaires and focus groups conducted with Members from health sciences and with public librarians in the region.
NN/LM Site Visit 2013
The National Network of Libraries of Medicine program is administered by the NN/LM National Network Office of the National Library of Medicine. The NN/LM National Network Office has scheduled mid-contract year site visits to all of the NN/LM Regional Medical Libraries(RML). The site visits are used as a mechanism to assess the progress the RML is making, the challenges being encountered,how the RML is addressing the challenges, make recommendations to the RML, and identify how NLM can assist in addressing the challenges. It is also an opportunity to get feedback from Network members within the region.Critical areas of the site visit are the regional program review and discussion, and the public input The 2013 Site Visit report is available.
There is a wealth of information about evaluation on the web. Some are specifically geared toward librarians and some can be adapted from other areas such as education, non-profit work, departments in the U.S. government and in the health arena.
A number of online tools can help librarians translate statistics and counts of services and resources into a powerful message for administrators. In addition to anecdotes about positive experiences and kudos from users, librarians can solicit feedback from users with surveys. Try the Library Value Calculator, the CBA/ROI Calculator for books and journals - tools for expressing library services in financial terms.
Contact Betsy Kelly, Assessment and Evaluation Coordinator, with questions or comments about the program or for assistance in designing evaluation criteria for outreach projects and activities. Phone: 800-338-7657 opt1/opt2/opt2