Evaluating MedlinePlus Connect 2
The project's first component will plan and design a comparison of the demographic similarities and differences among My Chart users who use MedlinePlus Connect in English and Spanish, as well as users that do not use either My Chart or MedlinePlus Connect. Specifically, the project will provide information about patient demographics (race, ethnicity, insurance status, age, language preference), clinical status (chronic illness), and use of services (number of clinical encounters) among users and non-users of My Chart and MedlinePlus Connect. The project's second component will plan and design new usability testing for users of MedlinePlus Connect. The usability testing will assess whether My Chart users: are able to identify the links to MedlinePlus Connect within My Chart; can navigate the links within MedlinePlus Connect, and can remember some of the health information they found as a result of using MedlinePlus Connect.