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Archive for the ‘General (All Entries)’ Category

NN/LM Middle Atlantic Region Funding Now Available!

Monday, October 17th, 2011

We are pleased to announce that funding opportunities are now available for MAR Network members.  Please visit the Funding section of our website and apply for all Express Awards by November 18!

Hurricane Irene

Thursday, August 25th, 2011

As the east coast prepares for Hurricane Irene, we want to remind users of the following resources:

The NN/LM Emergency Preparedness & Response Toolkit is an excellent source of information on preparing a disaster plan for your library, provides current information on disasters (including updates on Irene), and information on how to obtain assistance. See

If your library is closing ahead of the storm, please set your Out of Office message in DOCLINE to prevent new requests from routing to your library. Go to Institutions, Update. Navigate to the Out of Office tab, and enter dates. If your return is uncertain, you can leave that blank. You can enter an active date in the Out of Office window upon your return. The Regional Medical Libraries are standing by for any requests, and will want to know of any problems that might arise during the storm. You can reach your RML through the Contact Us link in DOCLINE or by calling 1-800-338-7657. Canadian libraries can call CISTI at 1-800-668-1222.

For personal and family preparation, see the site


DOCLINE 4.6 webinars

Tuesday, July 26th, 2011

The DOCLINE Team will be hosting a webinar to highlight the changes to Loansome Doc Transfer and Resubmit introduced in DOCLINE 4.6. We will present an overview of the features in a live demonstration and conclude with a Q & A session. Come see What’s New in DOCLINE presented by a member of the DOCLINE Team.

There will be two sessions of the What’s New in DOCLINE 4.6 webinar – each session will present the same information.

Wednesday, July 27, 2011 from 4:00 – 5:00 pm Eastern Time


Monday, August 1, 2011 from 2:00 – 3:00 pm Eastern Time

There is no need to register. We will start promptly at the top of the hour. You can login up to 15 minutes prior to the start of the session.

Once connected to the webinar, teleconference instructions will be provided.

To access the webinar, go to the following web address:

You are encouraged to test your connection prior to joining the webinar. To test your connection, go to: (Note: If you see a certificate error warning when accessing the page, it is OK to proceed to Adobe website)

If you are unable to attend the sessions, information about DOCLINE 4.6 can be obtained at one of the resources below:

Release Notes:

Weekly DOCLINE training classes:

Your Regional Medical Library or CISTI is available for training or user assistance:

If you have any questions, please contact NLM via the Contact Us link in DOCLINE.


– Maria

DOCLINE Customer Service

National Library of Medicine

US: 1-888-FINDNLM (press 3, then press 1)

Intl: 301-594-5983 (press 3, then press 1)

Our Program

Monday, July 11th, 2011

To accomplish NN/LM’s mission, the MAR office will build a program centered on 4 core values:  Involvement, Communication, Sharing and Transparency:

  • We plan a structure that will actively involve Network member libraries.  Our advisory structure will bring health professionals and public health workers, together with academic librarians, hospital librarians, public librarians, and librarians from other types of environments to offer diverse ideas and points of view.
  • Through a variety of new and existing communication channels, we will focus on informing Network members about MAR and NLM activities.
  • We will promote sharing of ideas and expertise among Network members.
  • Information on funding opportunities and upcoming events will be widely disseminated, in advance, to encourage involvement of both new and continuing participants.

MAR staff will develop and offer a variety of free classes on NLM resources, and other topics of interest to Network members, such as Public Health Information, Grants and Proposal Writing, Electronic Health Records and Electronic Licensing.  In the fall, requests for proposals will be invited for outreach awards for Network members to educate, train and partner with health professionals and consumers in their areas.  Special awards will be offered to develop programs related to emergency preparedness, e-science, electronic health records and translational science.  Additional funding will be provided for Network members to enhance technology, attend and offer training and participate at exhibits.  We look forward to your creative efforts to make our programs a success.

Award Report: Health Literacy Curriculum: Tools and Strategies for Improving Health Communication–New York Medical College

Tuesday, June 28th, 2011

The primary purpose of this project was to develop a curriculum for health professionals and providers with practical solutions for improving health communications in their own practice settings.  The project continues the collaboration initiated by the Public Health Information Partners Project, expands the health literacy efforts at New York Medical College and in the Hudson Valley region, and work with participants from a 2007 health literacy conference.

A cohort of trainees was planned with each trainee expected to train others, use or share applications, and participate in a moderated health literacy wiki or blog.  A total of 200 participants was targeted, including: health professionals, providers of direct patient care, community leaders and librarians working in health care settings.  Leaders included professional employees in public health departments, nurses, health/medical faculty and educators, and medical libraries from the NN/LM MAR.

The project’s four objectives were as follows:

  1. Complete a preliminary needs assessment of professionals in the Hudson Valley region.
  2. Implement a “train the trainer” model for participating health professionals.
  3. Create a regional health literacy wiki or blog to foster effective communications and networking among health professionals with an interest in health literacy.
  4. Evaluate the use of specific strategies and tools in clinical or professional practice.

The needs assessment confirmed that there was a high level of interest in health literacy programming, and that a focus on practical strategies was desired.  Subsequent research informed the development of a training curriculum. By April 30, 2011,  three training events were scheduled using reputed health communication and health literacy experts.  The program descriptions, handouts, and photos are available here.  A total of 276 participants attended one or more events.

The health literacy wiki was created next.  By June 15, 2011, a total of 29 users were registered, with 296 users of the toolkit.

Evaluation of the project continues, but results show that we have successfully created a cohort of health professionals interested in honing their communication skills with patients/consumers and have provided them with the practical tools and strategies that they value and wish to continue to enhance.

Dianna Cunningham
New York Medical College Health Sciences Library

Award Report: Increasing Parental Health Literacy to Optimize Pregnancy Outcomes–Drexel University

Tuesday, June 28th, 2011

The overall goal of this project was to encourage health literacy by developing a culturally and educationally appropriate intervention that was convenient and tailored to the topics covered in a pregnancy program at a federally qualified health center in Philadelphia, PA.  The intervention consisted of a series of text messages enhanced with embedded URLs for websites that were selected for credibility and relevance to the educational topics covered in program sessions.  These tailored messages were  delivered twice weekly to participants’ cell phones and have been collected into a library that can be pre-loaded intro a text-messaging program to be sent out at designated dates and times.

During the project period, we provided this intervention to 36 women in five cohorts.  We also developed a short training program on information seeking in collaboration with the Health Sciences Library at Drexel University. This program was offered five times to the general patient population at the center and was delivered by a Drexel health sciences librarian; it demonstrated how to search for health information on the Internet and featured examples of credible, reliable websites, including MedlinePlus.  In keeping with our observation that for this population the most popular mode of Internet access is via cell phone, we offered participants the use of iPod Touch devices to mimic the experience of web searching on a cell phone.

Monthly survey data revealed that almost all patients reported receiving the messages, reading them, and found them to be informative and supportive. Most also accessed the websites.   Participants in the training session were enthusiastic about being able to find trustworthy health information online.  The center has expressed interest in investigating further the health literacy and health information literacy of their patients, particularly as it may impact patient engagement.

Prudence W. Dalrymple
Institute for Healthcare Informatics
Drexel University


Some news items from the NLM Technical Bulletin

Tuesday, June 7th, 2011

NLM Technical Bulletin, May-Jun 2011, New My NCBI Accounts and E-mail Addresses

In the near future, registering for a My NCBI account will require an e-mail address.

 NLM Technical Bulletin, May-Jun 2011, PubMed Abstract Updated with Epigenomics Data

The PubMed Abstract display will include links to the NCBI Epigenomics database, if applicable.



Award Report: Extending the Reach: Health Information Resources for Unaffiliated Health Professionals–Rochester Regional Library Council

Friday, June 3rd, 2011

This project provided awareness and onsite training sessions for nine health agency partners. These agencies were identified as unaffiliated,  i.e., the health professionals working there (nurses, therapists, social workers, and others)  did not have use of the licensed and expensive electronic resources that are available to personnel at many hospitals and universities.

The plan to provide quality resources to these unaffiliated health professionals was developed under an earlier NN/LM MAR Planning Grant.  Under this project, a gateway on the CLIC-on-Health website was created that brought together links to free quality resources available from such sites as:  PubMed/Medline, MedlinePlus, NOVELNY Health Reference Center Academic, NLM Gateway, and the NLM Drug Information Portal.  Resource training including self-guided online tutorials and user guides were developed and made available for use 24/7.  A training program using the resources available from the For Local Health Professionals section on the CLIC-on-Health website were used as a “gateway” to instruct health professionals in the use of free health resources/databases on the web.

Sixteen awareness/training sessions enabled training for 155 participants.  Informational materials were provided for an additional fifty agency partner staff.  This training included the discussion of freely available health resources and access options for this information, including the role of Rochester area libraries.  The majority of training participants reported an increase in their level of awareness of free health information resources and of options for obtaining needed materials.

The project also enabled contact with academic librarians and their School of Nursing Faculty so nursing students would be made aware of the CLIC-on-Health for Local Health Professionals webpage prior to their graduation, as many of them will be employed in agencies that are unaffiliated.

The project was marketed to an extended group of potential users through the creation of a CLIC-on-Health poster/advertisement that is being sent to area libraries, nursing homes, insurance companies, and other health agencies.

Barbara Ciambor
Outreach Librarian
Rochester Regional Library Council

Award Report: “One-Stop” Shopping for Health Information–Rochester Regional Library Council

Wednesday, June 1st, 2011

CLIC-on-Health, created by the Rochester Regional Library Council (RRLC), is a gateway to quality healthcare information geared to target audiences such as teens, seniors, and health professionals–particularly those unaffiliated with hospitals and universities, and therefore unlikely to have access to licensed electronic resources. CLIC-on-Health is a collaboration of medical, public, and school librarians, and healthcare agencies in the Greater Rochester Region. Its purpose is to provide the people of the greater Rochester, New York, area with the high-quality healthcare information and resources they need to make wise lifestyle and healthcare choices.

The purpose of this Technology Improvement Award was:

  • To create a “meta-search” of health websites selected by librarians, allowing users to have a one-stop shopping experience when seeking health information.
  • To create a mobile version of CLIC-on-Health.

In late summer 2010, as work on the project began, the CoH Steering Committee determined the “meta-search” was not needed; MedlinePlus already provided a very similar feature. The Committee noted, however, that mobile computing was becoming more important as a method for people to access the Internet. The Project changed focus to that aspect.  As the project progressed, reports from The Pew Research Center validated our decision to focus on mobile computing.  A March 2011 report stated that 47% of adults get at least some of their news and information on a mobile device.

This project enabled the RRLC to create a mobile application and mobile website for CLIC-on-Health.  Working with a vendor (ITX), we created an “app” for the iPhone (available on iTunes, app name: ClicOnHealth) and Android phones, and a mobile version of the website.

The mobile version of CLIC-on-Health will be particularly useful for nurses and other healthcare professionals that are part of our NN/LM funded Outreach Award Extending the Reach:  Health Information Resources for Unaffiliated Health Professionals.”

Kathy Miller
Executive Director
Rochester Regional Library Council

Change to ILL National Maximum Base Cost

Wednesday, June 1st, 2011

From NLM:

The “National Maximum Charge” that limited Resource Libraries to charging $11 was removed as a requirement for Resource Libraries in the NN/LM contracts for 2011-2016. The change was effective May 1, 2011. As needed, Resource Libraries may raise ILL fees to recover costs. Primary Access Libraries and Other libraries were already able to charge fees necessary for cost recovery. As always, all charges and provided services must comply with the copyright law.

NLM removed the $11 limit because we had received multiple requests from Resource Libraries who stated they were unable to recover their costs at $11 per article. Additionally, Resource Libraries were permitted to charge above the $11 limit via surcharges which caused confusion among network members in regards to the expected charge. The removal of the National Maximum permits all libraries in the Network to charge cost recovery based fees.

As a point of reference on lending, during the previous contract period of May 2006-May 2011, Primary Access Libraries filled nearly 43% of the DOCLINE requests. Resource Libraries filled just over 31% of the requests. “Other” libraries borrowed lent just over 22% of requests.

We recommend that libraries changing their fees provide adequate notice to their regular borrowers, and through regional lists. Borrowers may wish to review their Routing Tables. Borrowers unable to find a lender can route requests to NLM, whose base ILL fee remains unchanged at $9.