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First National Survey of Consumer Health Information Services

I am attempting to conduct the first national survey of consumer health information services. The study is called CHISS (Consumer Health Information Services Survey). I want as many institutions to provide data so I can put together a picture/roadmap of a way for librarians to create new connections within their community and organizations.

I would appreciate if you could share the IRB approved blurb below with your listserv/announcement list. I am trying to get as many people who are providing these services to contribute. Also I would like to make sure that your organization as a supplier of consumer health resources fills out the survey.

Take part in the Consumer Health Information Services Survey (CHISS). Researchers from Louisiana State University Health Sciences Center in Shreveport, LA are conducting a 15-20 minute survey to identify consumer health information services. The researchers hope to receive responses from public libraries, academic institutions, hospitals and not-for-profit organizations involved in consumer health information services. The goal is to identify what services are currently offered, who is offering them and how often. The data may be able to assist other organizations in implementing new consumer health information services. Organizations that participate will be entered for a drawing to win one of two $300 checks. After the survey period, 53 randomly chosen hospital librarians that complete the follow-up survey will receive $10 for their time and effort. This research is possible through financial support from the Hospital Libraries Section of the Medical Library Association. The survey will be open from April 15, 2013 to April 30, 2013 at 11:45 pm Pacific time. If you are willing to participate, please go to

Julia M. Esparza, MLS, AHIP

Clinical Medical Librarian

LSUHSC – Shreveport, LA


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