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Job Ad: Content Librarian, Philadelphia, PA

Content Librarian, GlaxoSmithKline (GSK), Philadelphia PA

Basic Qualifications

  • Bachelor’s degree
  • 3-5 year applicable experience
  •  Intermediate Enterprise Content Management Systems knowledge

Preferred qualifications:

  • Degree in Library or Information Science
  • Demonstrated knowledge of and ability to appropriately apply cataloging and metadata standards
  • Advanced ability to set up, use and improve cataloging systems and tools
  • Experience with brand/customer marketing and knowledge of marketing principles in the pharmaceutical industry a plus
  • Skilled in image processing and file conversion
  • Thorough knowledge of the creative development and production (online/offline) processes
  • General understanding of media formats and digital encoding
  • Knowledge of current and evolving technologies across all media production. Including but not limited to Adobe Creative Suite and Final Cut Studio
  • Excellent organizational skills with close attention to detail and time management
  • Strong service orientation and highly proactive working style
  • Strong analytical & problem solving skill
  • Strong interpersonal and communication skills


  • Maintains an understanding of the company’s strategy and how CMS capabilities including taxonomy, metadata, templates, content and components, support that strategy.
  • Understands and interprets company and brand business priorities in order to ensure CMS is most effectively utilized.
  • Provide expertise in content management and helps to ensure promotional compliance, which aligns with the organization’s commitment to customer value (GSK and FDA guidance and policy).
  • Appropriately escalates issues and potential deviations from SOPs and works with others to ensure governance and successful resolution.
  • Serves as go-to resource for content, reporting and to assist with re-use and re-purpose analysis, which aligns with the organization’s goals of efficiency and process improvement.
  • Educates the internal/external user population to ensure compliance to SOPs and understanding of the system.
  • Maintains integrity of CMS and works to proactively develops and implements action plans to improve performance and utility.
  • Implements Business Improvement techniques to improve data integrity, maintain metadata standards, and streamline workflows.
  • Analyzes usage patterns and user-search trends on a routine basis. Regularly reports on asset usage. Recommends strategies to improve performance and utility.
  • Acts independently and makes decisions to ensure progression of projects.
  • Anticipates needs and problems to avoid crisis management.
  • Provides clear and concise communications to all levels across the organization and with external stakeholders/suppliers.
  • Communicates complex technical information in an understandable and accessible way to a variety of audiences (stakeholders, end users, key personnel).
  • Strong collaboration skills and comfortable working in environments with constant change and ambiguity.

Requisition Number: 79545

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