Nursing Innovation Day at Ellis Hospital
The Siamese Twins of Patient Education: Health Literacy and Communication
Michelle Burda, NNLM MAR Education and Health Literacy Coordinator, was an invited guest speaker for Nursing Innovation Day at Ellis Hospital in Schenectady NY. The presentation was titled: The Siamese Twins of Patient Education: Health Literacy and Communication. The presentation focused on the concepts of health literacy, importance of good communication and tips, teach back as a communication tool and the 10 attributes of a health literate organization. NLM resources and other government resources to support health literacy in patients and healthcare professionals were reviewed.