Webinars and Workshops from the NEO

Upcoming webinars and workshops from the NEO can be found here: NEO Training Opportunities

Requesting a Class

For more information about these webinars and workshops, or to request a session, contact Cindy Olney .

Webinars (duration 1 hour unless otherwise noted)

Clever Evaluation - Evaluation methods that are quick, resourceful, and useful. Strategies include using existing data, combining evaluation with other project activities, and enlisting the help of others in data collection.

Make Your Point: Good Design for Data Visualization - A good data visualization communicates dense amounts of information quickly and effectively. To create effective data visualizations, you need to know the basic principles of chart design. These principles apply whether you are using sophisticated data visualization technology or tried-and-true Excel.

Mapping an Outreach Project: Start with Information; End with a Plan - If you want to develop a project that requires stakeholder support, you need more than a solid plan. You need to build the case for both the need and potential success of your program. This webinar series will show you how to use the tools and methods of program evaluation to plan a compelling program. 4 one-hour webinars.

Once Upon a Time: Using Evaluation Findings to Tell Your Project's Story - covers a five-step process for developing reports, then shows two different structures that can be used to organize narrative and content to be interesting and motivational to the reader or listener

Workshops (in-person)

Measuring What Matters to Stakeholders (approved for 4 contact hours of Continuing Education from the Medical Library Association)

How can we get decision makers to understand the value that information professionals bring to their organizations? Measuring and communicating what matters to key stakeholders is one step in the process. This workshop will provide a framework for defining an evaluation plan that will provide meaningful information to help you convey your library’s value to those who influence your budget and operations. Participants will have the opportunity to practice using planning, evaluation and communication tools to help them use evaluation to demonstrate their value to stakeholders.

Using Questionnaires for Program Evaluation: Collecting High Quality Information (approved for 4 contact hours of Continuing Education from the Medical Library Association)

This course outlines the basics of conducting surveys for program evaluation. Participants will learn how to write survey items using typical question formats while avoiding common errors; distribute questionnaires to maximize response rate; determine sample size using online calculators; learn strategies for avoiding and exploring response bias in survey data.

The Outreach Evaluation Series

The goal of the Outreach Evaluation Workshop Series is to develop the ability of those who conduct health information outreach projects to gather and use evaluation data for program improvement and decision-making. The four workshops in the series are:

  • Community Assessment (approved for 4 Medical Library Association contact hours)
    Community assessment is the essential fact-finding phase of program development. You form a picture of a target community or user group in order to develop beneficial programs and services for it.  But community assessment, particularly for outreach programs, can be so much more than an evaluation activity.  It provides opportunities to meet leaders who provide entry into the community, initiate relationships with potential collaborators, and express your interest in the lives of the people you want to serve. In this workshop, participants will learn a four-step process for conducting community assessment that includes data collection, interpretation, and use.  The relationship-building potential of each step will be discussed.
  • Planning Outcomes-Based Outreach Programs (approved for 3 Medical Library Association contact hours)
    In the words of the immortal Yogi Berra, “if you don’t know where you’re going, you might not get there.” The logic model is a useful tool from planning projects that will help you drive toward your desired results. Participants will learn how to identify desired outcomes, create an outcomes-based project plan using logic models, and then write objectives and evaluation plans based on those logic models. It provides an ideal framework for developing funding proposals, sets the stage for setting up a quality control system to make sure your project stays on track, and provide a structure for your final reports.
  • Asking the Right Questions: Data Collection for Health Information Outreach (approved for 4 Medical Library Association contact hours)
    Good data collection tools follow three key principles. They aim to decrease perceived risk, increase perceived benefit, and decrease cost to respondents. This workshop shows you how to apply these principles in developing questionnaires and interviews. You also will learn that clear evaluation questions are the foundation of evaluation method design. They lay the groundwork for creating tools that collect the information you can use to develop, conduct, assess, and demonstrate the value of your projects. The teaching format combines lecture with interactive group exercises.
  • Finding Information in Numbers and Words: Data Analysis for Program Evaluation (approved for 4 Medical Library Association contact hours)
    This workshop provides participants with strategies for working with qualitative and quantitative data to assess program value and make effective decisions. Participants will learn how to summarize quantitative data using descriptive statistics and use charts as a data analysis tool.  They will work with a partner to analyze qualitative data and validate findings from the analysis.  The class ends with a hands-on experience synthesizing quantitative and qualitative data to assess the value of a hypothetical program and make recommendations for its future.