National Network of Libraries of Medicine
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The Canny Consumer: Resources for Consumer Health Decision-Making


In this face-to-face and online class, the savvy health consumer and the current healthcare environment is explored. The burden of navigating the complex and confusing health system is increasing for patients and their families. A wide variety of resources are covered to empower individuals to become an engaged health consumer with the ability to make informed decisions. The resources covered will assist consumers and those helping consumers to find quality health information and to navigate the healthcare system. Topics covered include: talking with your doctor, health insurance, technology and tools, wellness and finding the evidence.

Course Materials

PowerPoint Presentation
Web Resources Handout

Continuing Education

Course Developer

Terri Ottosen, is the former Outreach and Education Coordinator for the NNLM SEA.


Class Length: 
3 hours
Ashley Cuffia, Consumer Health Coordinator
Continuing Education:
This class is eligible for Consumer Health Information Specialization continuing education credit awarded by the Medical Library Association.

Past Classes

There are no archived recordings of this class

Upcoming Classes

There are no upcoming classes