National Network of Libraries of Medicine
English Arabic Chinese (Simplified) French Hindi Japanese Korean Persian Portuguese Russian Spanish

Tipping the Culture in Healthcare - Mass Communication and Impacting Perception

Class Details

Guest Speaker: Jessica Maack Rangel, MS RN, Senior Fellow and Nurse Executive for UNTHSC Institute for Patient Safety

Description: The healthcare industry has worked diligently to achieve improved and sustained patient safety outcomes; however, the impact of these efforts on improvement measures has been insufficient, especially when compared to high reliability organizations such as aviation and nuclear power industries. What’s the difference, and what can healthcare learn from these organizations? This session is designed to be a thought-provoking appeal to examine healthcare messaging and its impact on patient safety. High reliability principles imbued with an interprofessional approach to communication design can make a difference. “Every system is perfectly designed to achieve the outcomes it gets.” Let’s tip the culture in a direction that drives safety.

This session is eligible for 1 hour of Continuing Education credit from the Medical Library Association and will be recorded for future viewing. No registration is required.

Tuesday, May 15, 2018
1:00pm - 2:00pm
Region/Office: National
May 15, 2018
1:00PM - 2:00PM CT

This webinar series from the NNLM South Central Region, co-sponsored by SaferCare Texas (formerly the UNTHSC Institute for Patient Safety), features expert guest speakers presenting on topics related to the field of patient safety and health care quality. Through this series, we hope to empower health care professionals, patients, and health information professionals to support the elimination of preventable harm and achieve the highest quality in health care possible. Sessions will be scheduled periodically and topics chosen based on current trends in patient care. Possible topics include patient safety research, quality improvement, opioid abuse, precision medicine, and ambulatory care.

Sessions will be eligible for 1 hour of Continuing Education credit from the Medical Library Association and will be archived for future viewing.

Click here for more details.


Upon completion of each webinar, attendees will be able to:

  • Demonstrate deeper understanding of patient safety and related topics presented by experts from various health-related fields.
  • Describe current trends affecting improvement of healthcare and patient safety.
  • Evaluate new strategies and technologies and how to apply new knowledge to their own practice.