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Achieving Transformation: Leveraging Culture and Visible Improvement to Enhance Care and Experience for Patients and Personnel

Guest Speaker: Allan Frankel, MD, and Maleek Jamal, PhD, Safe and Reliable Healthcare

Description: Dr. Allan Frankel and Dr. Maleek Jamal of Safe & Reliable Healthcare will engage attendees with:

  1. A published and proven framework to achieve Cultural Transformation, co-developed with Institute of Healthcare Improvement [IHI]
  2. Methods and tools to effectively measure culture, enabling direct data linkages to outcomes like readmissions, CLABSIs, HCAHPS.
  3. Easy-to-implement strategies to reduce burnout, and engage frontline teams in ongoing improvement work at the unit level. Includes best practice insights from Mayo Clinic, NYU, and the Military Health System.

For additional details please visit: https://nnlm.gov/scr/training/patient-safety-series

Recording Thumbnail: 
Class: 
Patient Safety Webinar Series
Class Instance: 
Achieving Transformation: Leveraging Culture and Visible Improvement to Enhance Care and Experience for Patients and Personnel