National Network of Libraries of Medicine
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Breezing Along with the RML

Class Details

Join us for a session on journey mapping. A journey map tells the story of a person's experience with your library or organization from the first contact through the process of using various programs or services. Alicia Lillich, Technology Coordinator will share some easy and affordable tools you can use to map your users journey, and identify areas where you can improve their experience with your services. More details to come!

Class Details:
Region/Office: National
Jul 19, 2017
11:00AM - 12:00PM CT

The National Network of Libraries of Medicine, MidContinental Region (NN/LM MCR) hosts a free monthly webinar that features presentations on our goals, activities, accomplishments, or resources. We may ask about your experiences or your opinions. We may encourage you to take action, offer a new service, or try a new technology. Every month will be different. Registration is required.

When: Held 3rd Wednesday, Monthly, 10am MT / 11am CT

Recorded classes are available on our YouTube playlist.