Network of the National Library of Medicine
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Beyond an Apple a Day: Providing Consumer Health Information at Your Library

Class Details

To Join the Meeting
1. Go to
2. Enter the session number: 628 879 876 and password: apple
3. Please provide your name and email address.
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5. Select your audio connection preference:
*Call using computer - Adjust settings and test the connection
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*Call in - Call: 1-650-479-3208 (US/Canada Toll number)
Enter access code: 628 879 876 #
Enter the Attendee ID on your screen and press #
6. If you are using a mobile device, your access code is: apple

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For any technical issues, please call 817-735-2223 or email

No registration is required for this class.

Class Date:
Region/Office: National
Aug 16, 2017
12:00PM - 2:00PM CT
Continuing Education Credits: 
This class is eligible for Consumer Health Information Specialization continuing education credit awarded by the Medical Library Association.

This hands-on class will cover the health information seeking behavior of consumers and the role of the librarian in the provision of health information for the public. Come learn about the evolution of consumer health, health literacy and the e-patient. Participants will leave equipped with knowledge of top consumer health sites. We will discuss creative ideas for health information outreach. The class will wrap up with an opportunity to explore effective marketing approaches and develop an elevator speech.


This class teaches you the basics of providing consumer health information at your library. We will cover:

  • Challenges of providing consumer health information 
  • Planning a consumer health service
  • Consumer health on the internet
  • The reference interview
  • Ethics
  • Outreach
  • Project development / marketing