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New Guide to Help Hospitals Engage Patients and Families

The Agency for Healthcare Quality and Research (AHRQ) has announced a new online resource designed to help hospitals engage patients and families in their care.  The field-tested strategies outlined in AHRQ’s new Guide to Patient and Family Engagement in Hospital Safety and Quality can help hospitals make care better and safer by bridging the communication gaps among patients and families and their health care providers.  The guide provides four evidence-based strategies on how patients and family members can:

  • Advise and train clinicians and hospital staff to work effectively with them
  • Promote better bedside communication to improve quality
  • Participate in bedside shift reports
  • Manage tasks in preparing to leave the hospital

Each strategy includes educational tools and resources for patients and families, training materials for health care professionals, and real-world examples that show how strategies are being implemented in hospital settings.

The Guide is available from the AHRQ web site:

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