At least once each working day, log in to your DOCLINE account and receive requests that have been sent to your library.

All requests must be updated to indicate the actions you took:

• Fill the requests that you can, and update these requests as filled.
• Reject the requests that you cannot fill, including the reason for rejection when you update these requests.
• When you are taking the same action on a group of requests, use Batch Lend.
• When you are taking different actions on various request, use Single Lend..

View a screen shot of Batch Lend.

View a screen shot of Single Lend.

Read more about lending, from NLM's DOCLINE Help:

• Lending Overview
• Receiving Requests Overview
• Printing Requests
• Filling requests in batch
• Rejecting requests in batch
• Individually filling requests
• Individually rejecting requests
  
• Time-triggered Actions

See also: Requests FAQ, from NLM's FAQ: DOCLINE Frequently Asked Questions.

For more information:

1. Video overview of DOCLINE 2.0 from the Midcontinental Region, NN/LM (duration 4 minutes). The video is RealVideo format and requires the free RealPlayer.
2. Flash demonstration of DOCLINE 2.0 from the Midcontinental Region, NN/LM (duration 8 minutes; animation and audio).