Use the Loansome Doc Options screen in your DOCLINE Institution Record to indicate:

• Who receives Loansome Doc service from your library.
• Who is charged for Loansome Doc service from your library.
• How you will provide copies of articles to your Loansome Doc clients.
• Special registration instructions for your Loansome Doc clients.

View a screen shot of Loansome Doc Options

	Watch a Video about Loansome Doc Options (44sec; 381kb)

Go to the Loansome Doc Patrons tab to view and edit your patrons' records.

• Search for an individual's record, or
• Leave all search boxes blank and click the Search button to retrieve all records.

Loansome Doc requests will appear on your DOCLINE Home screen. Click on the link to display and then print them. Individual libraries' Loansome Doc procedures vary, but in general:

• Fill the requests that you can from your own collection.
• Transfer those that you cannot fill into DOCLINE, and send them as borrowing requests to another library.

	Watch a video about managing Loansome Doc and responding to requests (2 min 35sec; 1:09mb)

Your Loansome Doc patrons can start with a PubMed search and then they can:

• Log in to their accounts and send requests to your library.
• Request that NLM send them their password if they have forgotten it.
• Register for a new account if they don't have one yet.
• Edit their records.
• Check on the status of their requests.

	Watch a video about the Loansome Doc user interface ( 9 min; 2.7mb)

See also: Institutions FAQ from NLM's FAQ: DOCLINE Frequently Asked Questions.