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Prescription for Success: Consumer Health on the Web

Course Description

This hands-on introduction to consumer health information will cover the information-seeking behaviors of consumers, the basics of, DIRLINE, and other reliable web pages such as those from professional medical associations and advocacy groups. It will cover sites devoted to pharmaceutical information for consumers, drug-interaction databases and herbal information.


Identify selected websites useful for answering consumer's health questions, especially:

  • Disease-specific information
  • Drug information for consumers
  • Herbal Information
  • Doctor Finders

Course Materials

Continuing Education

Upon successful completion of this class, each participant will receive 3 hours of continuing education credit awarded by the Medical Library Association (MLA). This course is on the list of approved courses for the MLA Consumer Health Specialization Program (


Greater Midwest Region

Samanthi Hewakapuge, Consumer Health Coordinator, ,

Midcontinental Region

Dana Abbey, Health Information Literacy Coordinator/Colorado, Health Information Literacy Coordinator/Colorado,

Barbara Jones, Network Membership and Missouri Liaison, ,

Pacific Northwest Region

Carolyn Martin, Consumer Health Outreach Coordinator, ,

Pacific Southwest Region

Kelli Ham, Consumer Health and Technology Coordinator, ,

Southeastern Atlantic Region

Terri Ottosen, Consumer Health Coordinator, ,

Update Author

Kelli Ham, Consumer Health and Technology Coordinator, NN/LM Pacific Southwest Region

Original Author

Jo-Ann Benedetti MA, MLS, AHIP, Manager of Information and Outreach Services at the Upper Hudson Library System in Albany, NY.