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The Canny Consumer: Resources for Consumer Health Decision-Making


With the sharp rise in web-informed consumers and today’s fast paced communication technology and inclusive health care systems, information is readily available. Many health care systems now offer portable electronic records and electronic prescription services. The technologically savvy generation makes use of tools such as YouTube, blogs, and websites to share experiences in their health care. Yet, with the estimated 90 million Americans who do not understand how to read, comprehend, or use health information, health literacy will determine who is left behind in this techno cultural revolution. This class will focus on the interaction between technology, culture, and politics. An interactive session will allow participants to explore new and upcoming technologies such as personal health records and e-health tools. The resources covered will assist consumers and those helping consumers to find quality health information and to navigate the health care system. Implications for those left behind, including the ethical, social, and privacy issues concerning these new technologies will also be discussed.

Course Materials

Continuing Education

This course has been approved for 3 Medical Library Association Continuing Education Units.


Middle Atlantic Region

Lydia Collins, Consumer Health Coordinator, , ,

Pacific Southwest Region

Kelli Ham, Consumer Health and Technology Coordinator, ,

Southeastern Atlantic Region

Terri Ottosen, Consumer Health Coordinator, ,

Nancy Patterson, Community Outreach Coordinator,


Terri Ottosen, Consumer Health Coordinator, National Network of Libraries of Medicie, SE/A Region