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SEA Currents

Newsletter of the NN/LM Southeastern/Atlantic Region

Archive for the ‘For The Region’ Category

What I Learned: My MLA Experience

Tuesday, June 10th, 2014

By: Tony Nguyen, Outreach/Communications Coordinator

The MLA annual conference is a beneficial meeting that gives me the opportunity to learn what other colleagues in the field are working on. My intent as a new coordinator for the NN/LM SE/A Region was to connect with many colleagues, understand the issues and trends in our field, and learn new skills related to the profession.

I had the opportunity to participate in two continuing education (CE) courses. The first class I attended was Becoming an Expert Searcher provided by Terry Jankowski from the University of Washington Health Sciences Library. The course focused primarily on utilizing PubMed with discussions on creative ideas and variances in search strategies. This class provided me with a good refresher to the reference interview and many of the intricacies of PubMed and a couple of new ideas on how to approach certain research questions. This class is a great complimentary course with PubMed for Trainers offered by the National Library of Medicine Training Center.

The second CE course, Public Speaking: Polish, Not Panic, was taught by Donna Berryman and Suzanne Bell from the University of Rochester in Rochester, NY. While I’m not necessarily someone that has difficulty speaking in front of crowds, I thought that there may be something new I could learn that would benefit my presentation skills. This class focused on understanding several causes of tension and anxiety related to public speaking and focused on learnable skills participants could utilize to improve speaking in front of groups. I found the class to be beneficial in gaining several tips and recognizing my personal habits related to public speaking.

Aside from the many sessions I attended, I was particularly interested in the Section Program sponsored by the Educational Media and Technologies Section. The theme was Structural Adjustments: Changes in Education. What interested me in this section was the topic of teaching theory and methodology. What I failed to realize is that this was the first flipped classroom offered at the conference. However, without having watched the presentations earlier, I found the discussions to be quite informative and beneficial.

While this isn’t my first year attending MLA, it was my first year as a coordinator for the NN/LM SE/A Region. I thought it would be beneficial to meet as many people as possible. Since I’m fairly active on Twitter as @TonyNguyen411, Kimberley Barker from the Claude Moore Health Sciences Library at University of Virginia suggested a fundraising project to support the MLA Scholarship Fund. We decided that for every ‘selfie’ an attendee took with us, a dollar would be donated to the scholarship fund. It was a great way to meet many people at the conference and contribute to the MLA Scholarship Fund. Though I don’t know exactly how many approached Kimberley, I was able to donate $45 to the fund. As a last minute first time project, I thought it turned out really well.

I found that this was a great conference to attend. I managed to meet many people, including my AHIP mentor. I observed many sessions related to marketing, outreach, survey design, and education. I feel that next year’s conference may be busier as I plan to apply to a committee and join a couple of the special interest groups. It was encouraging meeting many talented and passionate people within the profession and I look forward to meeting everyone again in the future.

My MLA: Consumer Health-Style

Friday, May 30th, 2014

By Terri Ottosen, Consumer Health Coordinator, NN/LM SE/A Region

Every year, it seems my MLA experience is busier and busier, but it’s a good thing because I always learn so much and meet new and interesting people, as well as connect with friends and colleagues. It was particularly exciting as a Co-Chair of the Planning Committee for The Patient Experience and Engagement: Improving Patient-Centered Care One Person at a Time, a Symposium on Saturday before the conference. We planned for over a year to bring a keynote speaker, Stephen Wilkins of the “Mind the Gap” blog, and a panel of librarians together to discuss patient engagement and to explore new and existing methods of how to connect the public and providers with quality health information resources and tools. Each speaker’s presentation is now on the Symposium LibGuide, with pictures coming soon. (

This year I was also privileged to have a paper accepted. My presentation was entitled, “Outreach Superstructure: Partnering to Design and Build a Framework for Health Information Interventions to Support Family Caregivers’ Medical Decision-Making.” I described a caregiver project that I worked on with Jamie Peacock, Outreach Librarian at the Specialized Information Services Division of NLM, and Wilma Templin-Branner, Health Education Specialist, at Oak Ridge Associated Universities (ORAU). We worked to produce a series of short, high-quality video tutorials using MedlinePlus. Unfortunately, I wasn’t able to show one during the paper presentation, but the tutorials are available for viewing on YouTube:

There were some very interesting presentations in the same paper section, Patient Centered Care, sponsored by the Federal Libraries Section of MLA. Among them, Taneya Koonce from the Vanderbilt University Medical Center in Nashville, spoke about their project to personalize health communication using health literacy and learning style preferences to improve a group of diabetes patients’ knowledge. Hannah Norton at the University of Florida, Gainesville, spoke about her project with Linda Butson (Congratulations on your retirement!) and Ryan Nall, in which patients were assisted by librarians in preparing questions before their physician visits.

Overall, it was a great conference. The world of consumer health was remarkably represented by many talented and passionate individuals. In between papers and posters and other meetings, there was, of course, socializing and fun. I met one of my new AHIP (Academy of Health Information Professionals) mentees, Mary Ann Barnett, who is an intern at Rex-UNC (University of North Carolina) Healthcare and is currently involved in launching the Duke University Medicine Pavilion Resource Center. She worked many years in schools and special libraries in the Saudi Arabian oil and gas industry and is both fascinating and charming.

It is encouraging that so many talented people are interested in consumer health, with many aspects represented in papers, posters, and discussions throughout the conference. I am proud to be a part of the Medical Library Association and to represent the National Network of Libraries of Medicine as a Consumer Health Coordinator. I look forward to the MLA conference next year in Austin!

SEAside Webinar– June 11, 2014 – Showcasing Your Value: Beyond Training Database Searching – Recording Now Available

Wednesday, May 28th, 2014



Welcome to SEAside Webinars! SEAside is a new alternate webinar series sponsored by the SE/A to promote educational opportunities that occur infrequently and are in addition to the Beyond the SEA webinar series.

This webinar, sponsored by SE/A’s Hospital Librarians Program Activity Committee (HLPAC), is the first in a series of occasional educational sessions designed for hospital librarians, but anyone is welcome to attend. The intent of the HLPAC sponsored webinars is to empower hospital librarians to act and think beyond the physical confines of a traditional library.

Jan Orick
Director, Inpatient Clinical Documentation Team
St Jude Children’s Research Hospital
Memphis, TN

Jan Orick will share her innovative approaches in communicating the value of the St. Jude Biomedical Library (TN) through yearly symposiums targeted to peak the interest of her clientele. Jan’s story is an inspiration to other librarians to look past database searching to draw attention to the library and expertise of librarians.

Jan T. Orick, AHIP received her degree in Library and Information Science from Louisiana State University. After working as a solo librarian in Lafayette Louisiana and then Methodist Hospitals in Memphis, TN, she began working at St. Jude Children’s Research Hospital as the Biomedical Librarian in 1995. She has served in her current position as Director of the Biomedical Library since 1998 where she manages a staff of 4 and a library collection of over 4000 electronic journals, books and multiple databases. Jan is a member of the Medical Library Association (MLA) and has served as an officer of the Hospital Libraries Section. She is also active in the Southern Chapter of the Medical Library Association.

What do you need to join these conferences?
• A computer (with Flash installed)
• A telephone
How do I connect?
Go to this URL:
• Enter as a Guest
• Sign in with your first and last name
Follow the instructions in the meeting room to have Adobe Connect call your phone or call 1-800-605-5167 and enter the participant code 816440 when prompted.

Beyond the SEA: June 18, 2014 – Once Upon a Time: Using Evaluation Findings to Tell Your Project’s Story – Recording Available

Tuesday, May 20th, 2014

Recording now available:


Time: Noon to 1:00 pm (EST)

Presenter: Cindy Olney

Once upon a time, there was an evaluation report that people actually read. Sound like a fairy tale? This presentation will show you that it IS possible to create more audience-friendly evaluation reports by incorporating story structures found in fairy tales and inspirational speeches. The presentation covers a five-step process for developing reports, then shows two different structures that can be used to organize narrative and content so the report is interesting and motivational to the audience. The formats covered in this webinar can be adapted for written reports, presentations, and even elevator speeches. Don’t let your data get in the way of a good story; use your data to enhance it instead.
Cynthia (Cindy) Olney, PhD, is the evaluation specialist at the National Network of Libraries of Medicine Outreach Evaluation Resource Center and has more than 20 years of experience with applied research and program evaluation. She owns her own consulting company, which specializes in evaluation consultation to libraries, academic health science programs, and community-based organizations. Cindy is also a recovering boring-report writer.

What do you need to join these conferences?
• A computer (with Flash installed)
• A telephone

How do I connect?

Go to this URL:
• Enter as a Guest
• Sign in with your first and last name.

Follow the instructions in the meeting room to have Adobe Connect call your phone or call 1-800-605-5167 and enter the participant code 816440 when prompted.

The importance on keeping Network membership information current

Monday, May 12th, 2014

by PJ Grier, Outreach/Access Coordinator

There are two prime resources managed by the National Library of Medicine (NLM) where the public can locate the contact information of our members in the Southeastern Atlantic Region (SE/A) of the National Network of Libraries of Medicine (NN/LM). The resources are MedlinePlus and NN/LM Members Directory. A third resource is LoansomeDOC® which is also used by the public, but requires registration for access. All three frequently rely upon some type of dataset transmission from DOCLINE®.

For consumers needing information on libraries in their local communities that are open to the public, they can perform a “look-up” search using a feature of MedlinePlus called Find a Library. The feature works by selecting a state from a drop-down menu and then clicking on the “Go” button. The result lists libraries alphabetically, by city or town. Library information (including address, phone number and URL) is pulled from the Institution Page of the DOCLINE® account holder on a weekly basis. Consumers rely on the accuracy of this information to inform them of choices that they may want to make in contacting and/or visiting a local health sciences library. If your library is listed in MedlinePlus, we urge you to locate your library by searching for it, as described above. Once you locate the MedlinePlus library record, please verify that all information is correct, especially any URLs that are shown. Click on the URL to make sure that you are taken to a viable and working library site at your institution. It is strongly recommended that you incorporate this process into your library’s workflow at least once a year or sooner if there is an organizational change. On the other hand, if you want to be listed in this optional service, visit the DOCLINE® help page for instructions on being listed in the MedlinePlus Consumer Health Libraries service.

The NN/LM Members Directory is purposed differently. It is a database that includes records of NN/LM’s members, their services, and how to contact them. It also contains a subset of detailed data from DOCLINE® and it is imported to the NN/LM servers every night, and access is provided to the public via the Members Directory interface. Data includes various types of services offered to the public, unaffiliated health professionals and affiliated individuals among other things. Importantly, anyone can use this resource including private sector business vendors, self-employed worker, competitors, consumers, etc. to get an accurate picture of a library’s service offerings. The SE/A office will often refer callers inquiring about document delivery/LoansomeDOC® services and associated pricing to search the directory for a library that meets their needs. In other instances we’ll refer callers who are seeking information about accessing a health sciences collection that is open to the public. The database satisfies the public’s need for library information and has multiple ways to search via the Basic or the Advanced Search feature to return local, statewide, regional or national results.

A third resource managed by NLM but not publicly accessible unless a person is a registered user is LoansomeDOC®. LoansomeDOC® also relies on the accuracy of library information data in DOCLINE®. For example, during the end-user registration, LoansomeDOC® performs a real-time query of a selected library’s data to complete the registration process.  You’ve guessed it: DOCLINE® is key to all three of these NLM services. Keeping your DOCLINE® institutional account information up-to-date is also very essential to the SE/A Regional Medical Library office and to other network members for communicating. It is the only official means that we have to contact network members for any reason and for network members to contact each other. Typically, items needing frequent updates are the staff contacts (including phone numbers and email addresses) on the People Page in DOCLINE®, because staff changes occur at any time. More static items include library, billing, document delivery, and internet addresses. These addresses should be reviewed yearly for accuracy. Pay particular attention to internet addresses (URLs) as these may change without your awareness, especially if another department within your institution controls them.

If you have any questions about “keeping contact information current”, please email PJ Grier, the SE/A DOCLINE Coordinator or Ashley Cuffia, our SE/A Library Associate.

Last updated on Friday, 22 November, 2013

Funded by the National Library of Medicine under contract HHS-N-276-2011-00004-C with the Health Sciences and Human Services Library of the University of Maryland