State/Province union lists will begin running Friday afternoon, July 20, 2007. They should be available by Saturday evening, July 21. While the reports are in process, users will not be able to access state/province union lists.

Union lists are generated quarterly. The next time state/province union lists will be generated is November 2, 2007.

When you are going to be away from your library, you take certain steps to assure that your users are aware of your absence. You update your voicemail message and hopefully, you update you status in your DOCLINE account. When you plan to be away three or more working days, use the electronic DOCLINE Hold Request form to allow DOCLINE to not route requests to you when you are not there to handle them. Please complete the form several days in advance so the regional staff can get it keyed into the DOCLINE system.

While on hold Loansome Doc libraries, will not accept requests from registered users. If patrons have a secondary serving library selected in their account, the system will automatically choose that active DOCLINE library for their Loansome Doc request, till you come off of ‘hold’ status.

Mozilla has announced that it is ending support for Firefox 1.5 in mid-May. As a result, NLM will no longer support Mozilla Firefox 1.5.x for use with DOCLINE and Loansome Doc effective May 14, 2007.

Firefox 1.5.x users should upgrade to the latest Firefox 2 release as soon as possible, or switch to Internet Explorer version 6 or 7.

Effective May 14, 2007, NLM will no longer support the Netscape browser for use with DOCLINE and Loansome Doc. Libraries and patrons using Netscape to access DOCLINE and Loansome Doc should switch to Internet Explorer 6.x or 7.x, or Mozilla Firefox 2.x.

NLM is discontinuing Netscape support due to numerous issues and display problems with this browser. Users successfully using Netscape 7.1 with DOCLINE and Loansome Doc may continue, however, we cannot offer customer support for this browser.

Any users upgrading their browsers or using a new PC should verify that their browser settings are correct. See http://www.nlm.nih.gov/docline/system_requirements.html#browser for links to instructions for all supported browsers. The SE/A Network Access Coordinator can assist you if you have any questions about or need assistance with switching browsers.