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7 Things You Should Know About Instant Messaging

From EDUCAUSE:

7 Things You Should Know About Instant Messaging

From the abstract:

“Instant messaging (IM) is a form of online communication that allows real-time interaction through computers or mobile devices. Although typed text remains the primary convention for IM, the technology now allows users to send images, audio and video files, and other attachments. Hundreds of millions of people use IM to stay connected. In many ways, it epitomizes the notion of the always-connected, multitasking student, sending and receiving messages at all hours, from a wide spectrum of devices, while doing several other things at the same time. IM has become such an integral part of students’ lives that many colleges and universities are working to move it beyond the social sphere into teaching and learning.”

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