SurveyMonkey recently launched a mobile app for the iPad and iPhone, providing the ability to create, send, and monitor surveys from a phone or tablet device. The app is free, although you need a SurveyMonkey account to use it. With the new app, there’s no longer a need to rely on a computer to design and manage surveys. The app also allows convenient viewing of data from any location with Internet access. Another notable benefit is that the analytic reports are optimized for mobile devices and are easy to read on small screens. Although there is not yet an Android app, all SurveyMonkey pages and surveys are optimized for any mobile device, so surveys are easy to take regardless of the operating system used.
Archive for the ‘Non-NLM Resources’ Category
The National Library of Medicine (NLM) Value Set Authority Center (VSAC), in collaboration with the Office of the National Coordinator for Health Information Technology (ONC) and Centers for Medicare & Medicaid Services (CMS), has published the annual update for the 2014 Eligible Hospital Clinical Quality Measure (CQM) Value Sets. The update includes revised value sets to address deleted and remapped codes in the latest terminology versions, as well as new codes for addressing CQM logic corrections and clarifications. The Centers for Medicare & Medicaid Services (CMS) updates these electronic reporting specifications annually to ensure that the specifications align with current clinical guidelines and terminologies, and that they remain relevant and actionable within the clinical care setting.
The VSAC offers a Downloadable Resource Table, accessible from the Download tab on the VSAC Web page, that provides prepackaged downloads for the most recently updated and released 2014 CQM Value Sets, as well as for previously released versions. Access to the Value Set Authority Center requires a free Unified Medical Language System® Metathesaurus License. NLM also provides the Data Element Catalog that identifies data element names (value set names) required for capture in electronic health record technology certified under the 2014 Edition of the ONC Standards and Certification Criteria. The NLM update of the VSAC coincides with the CMS posting of the official updated 2014 Eligible Hospital Clinical Quality Measures (eCQMs).
The following additional resources are available to help health care providers and vendors navigate the 2014 CQMs:
- AHRQ: United States Healthcare Knowledge Database (USHIK) Agency for Healthcare Research and Quality’s website with 2014 eCQMs and other health information technology resources. This site provides a number of formats for viewing, downloading, and comparing versions of eCQMs and their value sets.
- ONC: Clinical Quality Measure Feedback System ONC encourages the EHR technology developer and user communities to provide feedback regarding the implementation, structure, intent, and data elements pertaining to CQMs.
- For Questions: Contact NLM Value Set Authority Center Help.
The American Medical Association has specific recommendations for its authors about questionnaire response rates included in the JAMA Instructions for Authors. One of the guidelines is that survey studies should have sufficient response rates (generally at least 60%) and appropriate characterization of nonresponders to ensure that nonresponse bias does not threaten the validity of the findings. However, response rates to questionnaires have been declining over the past 20 years, as reported by the Pew Research Center in The Problem of Declining Response Rates. Fortunately, suggestions about increasing questionnaire response rates are available in two recent AEA365 blog posts that are open access:
- Jessica Foster on Maximizing Survey Response Rates: make the questionnaire matter and personalize your communications to the members of your sample;
- Steve Young on Making Evaluation Surveys More Appealing: make responding more fun by using meaningful graphics and new rating tools such as graphic sliders.
Additional useful advice, such as making questionnaires short, personalizing your mailings, and sending full reminder packs to nonrespondents, is included in this open access article: Sahlqvist S, et al., “Effect of questionnaire length, personalisation and reminder type on response rate to a complex postal survey: randomised controlled trial.” BMC Medical Research Methodology 2011, 11:62.
The current trend in evaluation reporting is toward fewer words and more images. There are a number of companies that offer high-quality, royalty free photographs at minimal cost. Stockfresh, for example, charges as little as $1 per image. However, no-cost is even better than low-cost. Freelancers Union, a nonprofit organization dedicated to assisting freelance workers, recently published a list of the best websites for no-cost images. If you are looking for free images for your presentations or reports, check out their article, which also describes the difference between public domain, royalty-free and Creative Commons-licensed images.
Exhibiting is a popular strategy for health information resource promotion, but exhibits can be challenging events to evaluate. Survey platforms for tablets and mobile phones can make it a little easier to collect feedback at exhibit booths. The NN/LM Outreach Evaluation Resource Center (OERC) has explored QuickTapSurvey, which seems well-suited to getting point-of-contact responses from booth visitors. The application allows creation of short, touch-screen questionnaires on Apple or Android tablets. You simply hand the tablet to visitors for their quick replies. The same questionnaire can be put on multiple tablets, so you and your colleagues can collect responses simultaneously during an exhibit.
When you have an Internet connection, responses are automatically uploaded into your online QuickTapSurvey account. When no connection is available, data are stored on the tablet and uploaded later. You can use QuickTapSurvey’s analytics to summarize responses with statistics and graphs, and can also download the data into a spreadsheet to analyze in Excel. QuickTapSurvey is a commercial product, but there is a limited free version. The application is fairly user friendly, but it may be worthwhile to experiment with it before taking it on the road. Further information about QuickTapSurvey, including the different pricing options, is available on the web site.
Do you want to know more about great assessment resources, tools, and lessons learned from others with an interest in evaluation? Check out the American Evaluation Association (AEA) 365 blog, where anyone (not only AEA members) can subscribe via email or really simple syndication (RSS) feed. The established blog guidelines place a cap on contributions with a maximum of 450 words per entry. You will know at a glance what the subject is (Hot Tips, Cool Tricks, Rad Resources, or Lessons Learned) from the headers used within the entries, and all assumptions of prior knowledge and experience with evaluation and organizations are avoided, with clarification of all acronyms and no jargon allowed.
A handy tip is to scroll down the right sidebar of the website to locate subjects arranged by the AEA Topical Interest Groups (TIGs). Some of these that are likely to be of interest to National Network of Libraries of Medicine (NN/LM) members are Data Visualization and Reporting, Disabilities and Other Vulnerable Populations, Health Evaluation, Integrating Technology into Evaluation, and Nonprofits and Foundations Evaluation. Examples of recent items of potential interest include Conducting a Health Needs Assessment of People With Disabilities, with shared lessons learned from the needs assessment work done in Massachusetts, and the “rad resource” of Disability and Health Data System (DHDS), with state-level disability health data available from the Centers for Disease Prevention and Control (CDC).
The Journal of General Internal Medicine published a commentary this month, “Physicians’ Roles in Creating Health Literate Organizations: A Call to Action,” that gives physicians guidance on their role in implementing health literate health care organizations. Physicians’ responsibilities to address health literacy are not restricted to improving the clinical encounter, declared authors Cindy Brach, Benard Dreyer, and Dean Schillinger. For health care organizations to become health literate, physicians must also be willing to serve as health literacy champions.
The authors detail actions physicians can take to implement each of the Ten Attributes of Health Literate Health Care Organizations, as described in an Institute of Medicine discussion paper by Brach, et al, published in 2012. The article also points readers to the Health Literacy Universal Precautions Toolkit to help physicians lead their practices in implementing health literacy universal precautions.
Kylie Hutchinson is a Credentialied Evaluator and consultant to non-profit organizations, specializing in the areas of program planning and evaluation. She regularly presents webinars for Community Solutions Planning & Evaluation about topics such as the vast and often jargony world of evaluation terminology. As part of Hutchison’s research, she has consulted online evaluation glossaries, such as the OECD Glossary of Key Terms in Evaluation and Results Based Management and the US Environmental Protection Agency Program Evaluation Glossary, and counted thirty six different definitions of evaluation methods within them. What accounts for so much variation? Common reasons include the perspectives and language used by different sectors and funders such as education, government, and non-profit organizations.
A helpful tip when working with organizations on evaluation projects is to ask to see copies of documents such as annual reports, mission and vision statements, strategic planning, and promotional materials, to learn more about the language they use to communicate about themselves. This will assist you in knowing if modifications in assessment terminology language are needed, and can help guide discussions on clarifying the organization’s purpose of the evaluation.
Hutchinson identified several common themes within the plethora of evaluation methods and created color-coded clusters of them within her Evaluation Terminology Map, which uses the bubbl.us online mind mapping program. She also created a freely available Evaluation Glossary app for use on both iPhone and Android mobile devices and has a web-based version under development. For additional resources to better understand health information outreach evaluation, be sure to visit the NN/LM Outreach Evaluation Resource Center (OERC) Tools and Resources for Evaluation LibGuide.
The Office of the National Coordinator for Health Information Technology (ONC) has released the Safety Assurance Factors for EHR Resilience (SAFER) Guides. These guides are a suite of tools that include checklists and recommended practices designed to help health care providers and the organizations that support them assess and optimize the safety and safe use of EHRs. Each SAFER Guide has extensive references and is available as a downloadable PDF and as an interactive web-based tool.
The release of the SAFER Guides marks an important milestone in the implementation of the HHS Health IT Patient Safety Action and Surveillance Plan, which was issued in July 2013. The SAFER Guides complement existing health IT safety tools and research developed by the Agency for Healthcare Research and Quality (AHRQ) and ONC. AHRQ’s Patient Safety Organizations (PSO) have explicitly identified health IT as a high priority area because of the enormous impact EHRs are having on patient safety right now. PSOs are charged to help their members improve patient safety, and the SAFER Guides give them an evidence-based tool to do so.
Rigorously developed by leading health IT safety and informatics researchers and based on the latest available evidence, expert opinion, stakeholder engagement, and field work, each SAFER Guide addresses a critical area associated with the safe use of EHRs through a series of self-assessment checklists, practice worksheets, and recommended practices. Areas addressed include:
- High Priority Practices
- Organizational Responsibilities
- Patient Identification
- Computerized Physician Order Entry (CPOE) with Decision Support
- Test Results Review and Follow-up
- Clinician Communication
- Contingency Planning
- System Interfaces
- System Configuration
Registration is still open for the WebJunction Health Happens in Libraries: Health Information Resources for Library Staff webinar. Alan Carr and Kelli Ham of the NN/LM Pacific Southwest Region will discuss their collaborative efforts with public libraries regarding the Affordable Care Act and other popular health information topics. They will be joined by Milly C. Lugo-Rios from Santa Ana Public Library, and together share strategies for strengthening your own library’s health information services, to improve the health literacy of your community. The webinar will be held on January 22, 2014 from 11:00 AM – 12:00 PM PST.
The White House Initiative on Asian Americans and Pacific Islanders is continuing their Google+ Hangout Series on the Health Insurance Marketplace in Chinese (Mandarin). Almost one in seven Chinese Americans lacks health insurance and Chinese Americans are also among the highest limited English proficient populations in the nation. During the Hangout, there will be a live question and answer period with Mandarin-speaking representatives from the U.S. Department of Health and Human Services. They will respond to questions and provide information on how to obtain health care coverage through the new Marketplace. The Chinese language Hangout will take place on January 23, 2014 from 12:00 – 1:00 PM PST.
Tribalhealthcare.org provides consumer education materials and training tools for community representatives, to support American Indians and Alaska Natives in understanding their rights and opportunities associated with health care reform. The archived webinar of Health Insurance Marketplace for American Indians and Alaska Natives provides basic information to Tribal Leaders, Tribal Health staff, and Urban Indian Clinic staff about the new insurance options available to individuals and families through the Health Insurance Marketplace, including the special provisions and unique opportunities for American Indians.
The Kaiser Family Foundation continues to develop robust resources related to health care reform. Their comprehensive list of frequently asked questions may be useful to library staff and patrons alike, and includes a search feature. The For Consumers section contains information useful for patrons, including a series of one-page papers explaining how the Affordable Care Act will affect different groups of people.
For the latest ACA news, training events, and resources for librarians, keep an eye on the NN/LM PSR ACA LibGuide! Updated regularly, it contains both national and state-specific information on ACA resources.