Archive for the ‘General’ Category
Forget about elevator speeches. Think elevator conversations instead. Elevator pitches are one of a number of strategies you may use to stealthily promote your organization’s successful programs and services, which generally consist of little promotional speeches of elevator-ride length that you can slip into small talk when you run in to “someone influential.” You can add nuggets of evaluation findings to these mini-speeches to demonstrate program value. But you may be missing a key element in the elevator pitch exchange: the other person. For insight, review the article by Tim David, Your Elevator Pitch Needs an Elevator Pitch, which appeared in the Harvard Business Review (10 December 2014), and emphasizes the importance of engaging your fellow elevator traveler, rather than talking “at” him or her. This leads to a conversation rather than a speech. It is notable how the author seamlessly slips in evidence to support his low-key pitch. For example, he surreptitiously inserts a statistic that he must have obtained from a follow-up evaluation with one of his client organizations that productivity and morale increased 38% after his training, to help underscore the value his service provided to the organization.
Here are several other tips from the article:
- Answer polite but perfunctory questions (such as “what does your office do?”) with a surprising answer.
- Use questions to draw your elevator companion into the conversation. David suggests that you talk no more than 20% of the time. Yield the remainder of the time to the other traveler, but use questions to keep the conversation rolling.
- Don’t worry too much about that 20-second time frame traditionally recommended for elevator pitches. If you successfully engage your fellow rider, he or she will hold the elevator door open to continue the chat.
The elevator pitch format is a good addition to your story-telling tool kit. But it may take some practice to be able to present an elevator pitch casually and conversationally. If you’re up for that challenge, then check out Tim David’s article for some excellent guidelines!
Recently the NN/LM Outreach Evaluation Resource Center (OERC) investigated web sites offering reviews of multiple online survey tools, yielding the following list of five resources as a starting point. In addition, there are individual reviews of online survey products on a variety of websites and blogs, which are not included in this list.
Zapier.com’s Ultimate Guide to Forms and Surveys, Chapter 7 “The 20 Best Online Survey Builder Tools”
This resource compares 20 different online survey tools. There is a chart with a brief statement of what each survey tool does best, what you get for free, and the lowest plan cost. Additionally, there is a paragraph description of each tool and what it does best. Note: this is part of an eBook published in 2015 which includes chapters like “The Best Online Form Builders for Every Task.”
Appstorm.net’s “18 Awesome Survey & Poll Apps”
This review was posted on May 27, 2015, which reassures that the information is most likely up to date. While there are very brief descriptions, it is good for a quick comparison of the survey products. Each review includes whether or not there is a free account, if the surveys can be customized, and whether or not there are ready-made templates.
Capterra.com’s “Top Survey Software Products”
This resource appears almost too good to be true. However, no date shown means that the specificity in the comparisons might not be accurate. Nevertheless, this website lists over 200 survey software products, has separate profile pages on each product (with varying amounts of detail), and lists features that each product offers. You can even narrow down the surveys you are looking for by filtering by feature. Hopefully the features in Capterra’s database are kept updated for each product. One thing to mention is that at least two fairly well-known survey products are not in their list.
AppAppeal.com’s “Top 31 Free Survey Apps”
Another review site with no date listed. This one compares 31 apps by popularity, presumably in the year the article was written. One thing that is unique about this review site is that the in-depth review includes the history and popularity of the app, the differences of each app to other apps, and recommended users for each app. Many of the reviews include videos showing how to use the app.
TopTenReviews.com’s 2015 Best Survey Software Reviews and Comparisons
This website has the feel of Consumer Reports. It has a long article explaining why you would use survey software, how and what the reviewers tested, and the kinds of things that are important when selecting survey software. Also like Consumer Reports, it has ratings of each product (including the experiences of the business, the respondents, and the quality of the support), and individual reviews of each product showing pros and cons. With the date included in the title of the review, the information is most likely current.
The U.S. Department of Health and Human Services (HHS) has issued a Notice of Proposed Rule Making (NPRM) to revise the Common Rule for the protection of human participants in research. It is now posted on the Federal Register’s public inspection website and will appear on Tuesday, September 8, in the printed version of the Federal Register for a 90-day public comment period. The major reforms propose to: 1) calibrate oversight to level of risk; 2) enhance respect for research participants; 3) facilitate broad participation in research; 4) increase privacy and security safeguards for research with biospecimens and data; 5) simplify consent documents; and 6) streamline IRB review. All interested stakeholders are encouraged to review the proposed revisions and make comments.
Juice Analytics has developed a practical guide to explore how data visualization and storytelling techniques can mix, 30 Days to Data Storytelling. The guide provides a checklist of daily activities lasting no longer than 30 minutes per day. Activities include articles to read, videos to watch, or small projects to complete. The guide links to data visualization and storytelling resources from sources as varied as Pixar, the Harvard Business Review, Ira Glass, the New York Times, and Bono, the lead singer of U2. Use the techniques in this guide to tell a story to report your evaluation data so it gets the attention it deserves!
The National Institutes of Health (NIH) in Bethesda, MD, is seeking applications from exceptional candidates who are energetic, innovative, and solution-oriented for the important position of Director, National Library of Medicine (NLM). This is a senior position with responsibilities focused on the direction and management of the world’s largest biomedical library and electronic information and data resources that are used billions of times each year by millions of people and thousands of computer systems worldwide. The NLM will also move towards becoming the epicenter for biomedical data science, not just at NIH, but across the biomedical research enterprise, and will include the activities initiated under the Big Data to Knowledge program. The NLM has a staff of approximately 1600 employees including full-time equivalency positions, training positions, contractors, volunteers, and guest researchers. The current annual budget is $387,134,000.
Applicants must submit a current CV and bibliography electronically to Ms. Regina Reiter, (301) 402-1130. In addition, applicants must also submit a supplemental narrative statement that addresses the qualifications requirements (not to exceed a total of two pages), a vision statement (not to exceed a total of two pages), and provide the names, titles, email addresses, and telephone numbers of 4-5 references. Applications will be reviewed starting October 20, 2015 and will be accepted until the position is filled.
This position offers a unique and exciting opportunity for an exceptional leader to serve as the chief visionary for NLM and lead all aspects of this highly complex organization. The Director, NLM, serves as the principal advisor to the Director, NIH, concerning matters related to biomedical informatics and access to biomedical information. Applicants must possess a Ph.D., M.D., or comparable doctorate degree in a field of health science plus senior-level scientific experience and knowledge of research programs in one or more areas related to biomedical informatics, computational biology, data science and standards, biomedical communications, and health information technology. The individual should be known and respected, both nationally and internationally, within their profession as someone of scientific prominence, with a distinguished record of research accomplishments and leadership credentials.
Mission statements are important. Organizations use them to declare to the world how their work matters. For employees, they guide efforts toward supporting organizational priorities. And mission statements are important to evaluators, because evaluation methods are ultimately designed to assess an organization’s value. Having those values explicitly stated is very helpful. The Nonprofit Hub’s document A Step-By-Step Exercise for Creating a Mission Statement is a tool that succintly lays out an effective 1-2 hour process to engage multiple stakeholders in the development of a mission statement, starting with a foundation of shared stories about the organization’s best work. In the end, everyone understands and endorses the mission statement because they helped develop it.
This exercise has potential that reaches beyond development of mission statements. It would be a great exercise for advisory groups to contribute their ideas about future activities, based on the organization’s past successes. The stories generated are data that can be analyzed for organizational impact. The group qualitative analysis process, alone, could be adapted to other situations. For example, a small project team could use the process to analyze stories from interviews, focus groups, or even written comments to open-ended survey questions.
In response to a request from the US Congress, NIH is developing a 5-year NIH-wide Strategic Plan to advance its mission and outline a vision for biomedical research that ultimately extends healthy life and reduces illness and disability. NIH senior leadership and staff have developed a proposed framework for the Strategic Plan that identifies areas of opportunity across all biomedicine and unifying principles to guide NIH’s support of the biomedical research enterprise. The Strategic Plan is due to Congress in late December 2015.
NIH has issued a Request for Information (RFI) seeking input from stakeholders throughout the scientific research community and the general public regarding the proposed framework for the NIH-wide Strategic Plan. You are invited to review the framework and submit feedback by visiting the NIH web site or the RFI submission site. Comments are due by August 16.
Stakeholder organizations (e.g., patient advocacy groups, professional societies) are urged to submit a single response reflective of the views of the organization/membership as a whole. NIH will also be hosting webinars to gather additional input in early to mid-August. Your feedback is vital to ensuring that the NIH Strategic Plan positions biomedical research on a promising and visionary path!
How does your web survey look on a handheld device? The Pew Research Center reported that 27% of respondents to one of its recent surveys answered using a smartphone, and another 8% used a tablet. That means over one-third of participants used handheld devices to answer the questionnaire. The lesson learned is unless you are absolutely sure your respondents will be using a computer, you need to design surveys with mobile devices in mind. As a public opinion polling organization, the Pew Center knows effective practices in survey research. It offers advice on developing questionnaires for handhelds in its article Tips for Creating Web Surveys for Completion on a Mobile Device. The top suggestion is to be sure your survey software is optimized for smartphones and tablets. SurveyMonkey fits this criterion, as do many other popular Web survey applications.
Software alone will not automatically create surveys that are usable on handheld devices. It is also important to follow effective design principles, such as keeping it simple and using short question formats. Avoid matrix-style questions. Keep the length of your survey short. And don’t get fancy with questionnaires which include logos and icons, which take longer to load on smart devices. It is also advisable to pilot test questionnaires on computers, smartphones, and tablets, to be sure to offer a smooth user experience to all of your respondents.
This story builder tool available from the CDC Injury Prevention and Control web site involves three steps to produce an attractive, well-written program success story. Each step offers downloadable Microsoft Word documents to walk you through the process.
- Step 1: The worksheets are designed to gather and organize project information for your story. This step could be used as a participatory activity, for example you could pull together your project team or a group of stakeholders to talk through questions in this worksheet. The discussion would help group members articulate the program’s value from their perspective.
- Step 2: This step provides a story builder template to write your story, section by section. Each section has a field to develop a paragraph of your story, with some tips for writing in a compelling, user-friendly way. Each completed field prepares you for the final step.
- Step 3: Here, you can download a layout template, where you transfer the paragraphs from your story builder template into the layout. Because this is a Word document, you can change background design, font, or even the size and placement of pictures and call-out quote boxes.
Sometimes program successes are a well-kept secret, buried deeply in final reports under pages of statistics, tables, and descriptive details. There is a way to shine a stronger light on positive program impacts: program success stories. These are short (1-2 page) narratives designed to educate policy makers, attract partners, and share effective practices among colleagues. The Centers for Disease Control and Prevention deserves credit in leading a program success story movement within the public health sector. Many resources for developing program success stories are available from the CDC’s website. And a quick Google search will turn up many success story web pages from public health departments, such as the following three examples:
If you want to create success stories for your program or organization, you need to start with a plan, and establish a routine to collect information in a timely manner. To get started, check out the CDC Division of Oral Health’s Tips for Writing an Effective Success Story. For more details, the CDC offers the workbook Impact and Value: Telling Your Program’s Story. The CDC Division of Adolescent and School Health also has a how-to guide for writing success stories: How to Develop a Success Story. And lastly, you might find Success Story Data Collection Tool to be helpful for organizing and writing your program story. A data collection sheet could be particularly useful if multiple team members are involved in collecting success story data. The data collection tool is available in PDF or Word formats.