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Archive for the ‘DOCLINE’ Category

DOCLINE Quarterly and Yearly Statistical Reports Now Available!

NLM has released the following DOCLINE quarterly statistical reports for April-June 2013:

  • Summary DOCLINE Borrower Statistics (Reports 1-1A, 1-11A, 1-1AT)
  • Summary DOCLINE Lender Statistics (Report 1-1B)
  • Detailed DOCLINE Borrower Statistics (Reports 1-2A, 1-22A)
  • Detailed DOCLINE Lender Statistics (Report 1-2B)
  • Resource Library Quarterly Report – Fill Rate (Report 2-14)
  • Loansome Doc Detailed Lender Statistics (Report 5-1A)
  • Loansome Doc Throughput Report (Report 5-1B)

NLM has also released the following DOCLINE yearly statistical reports for July 2012-June 2013:

  • Ranked List of Serial Titles – Borrower (Report 1-8A)
  • Ranked List of Serial Titles – Lender (Report 1-8C)

The quarterly reports feature changes to several of the report labels in an effort to clarify the meaning and improve calculations of the statistics reported. For the lender reports, items removed from the lender for non-action are now counted in the “Not Filled” totals and fill rate percentages for more accurate reporting of lender activity. The “Days to Process” (turnaround time) calculation of how long the lender took to fill or not fill requests on average is now reported in one-hundredths of a day based upon calendar days. The Request Reports section of the DOCLINE Online Help Manual has been updated to reflect the changes.

Please note: Reports 1-11A, 1-1AT, and 1-22A are only distributed to libraries that have entered requests in DOCLINE for other libraries. Report 2-14 is only distributed to resource libraries.

DOCLINE statistical reports are available by going to Requests, then Reports in the DOCLINE menu. Instructions for downloading and printing reports may be found in the “Request Reports” section of the online manual (click the Help link at the top of the DOCLINE screen) or in the Reports section of DOCLINE’s FAQ page.

DOCLINE Tip of the Month: Temporary Library Deactivation

Tugger the DOCLINE Mascot

The first day of summer is June 21st and vacation season has arrived! DOCLINE users are reminded that you can prevent requests from routing to your library during a closure by completing the ‘Out of Office’ request form in DOCLINE. To access this, go to “Institutions,” “Update,” then “Out of Office.” Enter the date range when requests should not route to your library, and then click on Request Approval.

It’s best to submit any request for deactivation a few days in advance of your departure to allow the RML time to review it. Please note that only one ‘Out of Office’ date range is permitted at a time; you cannot request a second deactivation period until the initial period has past. Detailed instructions for use of this feature can be found at the FAQ: DOCLINE – Temporary Library Deactivation. On the last day your library is active, please process as many requests as possible as “Filled” or “Not Filled.” At the end of the day, please receipt any new requests and process all outstanding requests as “Not Filled,” so they will immediately route to the next potential lender.

If you have any questions or need assistance, please don’t hesitate to call us at 1-800-338-7657 or e-mail us at psr-nnlm@library.ucla.edu! You can also reach DOCLINE customer support by with the “Contact Us” feature in DOCLINE and completing the “Ask a Question” form.

MLA 2013 DOCLINE Presentation Now Available for Viewing!

The presentation for the DOCLINE Users Group Meeting, given at the 2013 MLA Annual Meeting, is now available to view from the NLM DOCLINE presentations page. The presentation includes speaker notes. The “MLA 2013 DOCLINE Update” presents data highlights and preliminary analysis from the recent national survey of DOCLINE libraries, as part of the NLM strategic planning initiative exploring the future of resource sharing. The goal of the initiative was to better understand the resource sharing needs of the National Network of Libraries of Medicine, given the declining use of DOCLINE for ILL and Loansome Doc for document delivery. The results showed that DOCLINE is still a vital service! The presentation also gave a brief overview of recent and upcoming DOCLINE releases.

Libraries are invited to share their thoughts on the results presented, and any further insights into future needs regarding obtaining biomedical literature for health professionals. Comments may be sent to NLM by using the Contact Us feature of DOCLINE, or by discussing with NN/LM PSR staff.

EFTS Has A New Look!

On May 6, 2013, a new version of the Electronic Fund Transfer System (EFTS) was released. There are a number of enhancements in this version in addition to a new appearance. Over the next few weeks the EFTS staff will be blogging about these changes. To keep you in the loop with what is happening, subscribe to the EFTS-L Listserv, if you have not done so already. Landing page of the Electronic Fund Transfer System

When you go to the home page you will notice in the upper left corner, a new and more modern looking member login. Since users are now accustomed to logging in from the home page EFTS has decided to adopt the concept as well.

Note: If you are experiencing a browser error using your old bookmark, replace it with a new bookmark for the EFTS home page at https://efts.uchc.edu/.

For more information about EFTS and how to become a member, go to the About EFTS page. If you have any questions or need assistance, please don’t hesitate to call the RML at 1-800-338-7657 or e-mail us at psr-nnlm@library.ucla.edu!

DOCLINE Quarterly Statistical Reports Now Available!

NLM has released the following DOCLINE quarterly statistical reports for January-March 2013:

  • Summary DOCLINE Borrower Statistics (Reports 1-1A, 1-11A, 1-1AT)
  • Summary DOCLINE Lender Statistics (Report 1-1B)
  • Detailed DOCLINE Borrower Statistics (Reports 1-2A, 1-22A)
  • Detailed DOCLINE Lender Statistics (Report 1-2B)
  • Resource Library Quarterly Report – Fill Rate (Report 2-14)
  • Loansome Doc Detailed Lender Statistics (Report 5-1A)
  • Loansome Doc Throughput Report (Report 5-1B)

Please note: Reports 1-11A, 1-1AT, and 1-22A are only distributed to libraries that have entered requests in DOCLINE for other libraries. Report 2-14 is only distributed to resource libraries.

DOCLINE statistical reports are available by going to Requests, then Reports in the DOCLINE menu. Instructions for downloading and printing reports may be found in the “Request Reports” section of the online manual (click the Help link at the top of the DOCLINE screen) or in the Reports section of DOCLINE’s FAQ page.

DOCLINE Tip of the Month: E-mail Notification of Lend Requests

Question: How do I get an email notification when Lend requests route to my library?
Answer: Libraries can be alerted by email when new DOCLINE or Loansome Doc requests route to them. Users choose to be alerted for all DOCLINE requests, or only certain service levels (Normal, Rush, or Urgent Patient Care) and Loansome Doc requests.

Tugger the DOCLINE Mascot

To set up your alerts, do the following:

1. From the DOCLINE main menu, select Institutions.
2. Select Update [LIBID].
3. Click DOCLINE Options.
4. Choose “Lending Preferences.”
5. Select the type(s) of incoming requests to receive alerts.
6. Input recipient email address (use shared library account, if available).
7. Click SAVE.

Note: Some organizations’ email system security rejects incoming emails which are generated by an automated system such as DOCLINE. If your library does not receive the email alerts after turning then on, please work with your institution’s email administrators to ‘white list’ the address “docline@mail.nlm.nih.gov” or otherwise accommodate DOCLINE-generated emails.

For more information, go to the DOCLINE FAQ page. If you have any questions or need assistance, please don’t hesitate to call us at 1-800-338-7657 or e-mail us at psr-nnlm@library.ucla.edu!

NLM ILL survey coming soon!

In early March, 2013, NLM will be inviting DOCLINE libraries to participate in a survey on interlibrary loan practices and needs of the health science libraries in the National Network of Libraries of Medicine (NN/LM) and Canada. The survey has 30 questions, with an estimated completion time of about 12 minutes. This is your opportunity to help shape resource sharing programs of the future!

NLM initiated this survey to investigate the reasons for the declining use of DOCLINE and current practices of libraries regarding resource sharing. The number of ILL requests entered into DOCLINE has decreased 46% since 2002, while Loansome Doc requests declined 68% in that same period. Your response to this survey is vitally important, and will help NLM to understand the resource sharing needs of librarians in the NN/LM and Canada, and how best to meet those needs now and in the future! The invitation email will be sent via SurveyMonkey to the address of each library’s ILL contact reported in their DOCLINE institution record. If the listed ILL contact has previously opted out of receiving emails from SurveyMonkey, please contact DOCLINE to receive a link to the survey.

Now It’s Even Easier to Donate Journals to NLM!

Since April, 2009, NLM’s Journal Donation System has made it possible for libraries to determine whether NLM needs any volumes of the print journals they plan to discard. The system was designed for DOCLINE libraries and was restricted to titles listed in their DOCLINE holdings. On January 4th, 2013, NLM launched Version 2 of the system, and enhancements now make it possible for non-DOCLINE libraries to use the system! In addition, all libraries may now offer titles not owned by NLM. The system can be accessed directly, or by searching “Journal Donation System” on NLM’s home page. Once in the system, use the “Help” link for detailed instructions. For additional assistance, contact NLM at (301) 496-0081 or NLMJournalDonation@mail.nlm.nih.gov. NLM will pay shipping for needed volumes. To donate pre-1871 journal volumes, visit the NLM History of Medicine Division web site.

Since the inception of the online donation system in April 2009, a total of 8,230 gifts have been added to the collection. NLM hopes to build on the success achieved to date with the enhancements in Version 2!

DOCLINE Version 4.9.2 Released!

On February 21st, NLM released a minor update to DOCLINE. This maintenance increased the length of the citation, article author, and article title fields on the DOCLINE receipt. The article author and title fields were increased to 60 characters, while the citation field was increased to 100 characters, to allow for the increasingly long citations in PubMed. There are no changes to the PubMed interface or request functionality.

Action item for Lenders: The combination of a long citation and the borrower’s comments field, as well as document delivery addresses, may cause the receipt to print on two pages depending on your browser settings. If you encounter requests that print on two pages, please see the FAQ on “How do I prevent Receipts from printing on two pages?

Action item for Borrowers: Review the “Comments to Lenders” field of your DOCLINE record to ensure they contain only unique information necessary for lenders. Remove any duplicate information that may be displayed automatically on the receipt. This is also a good time to review your DOCLINE Options, Borrowing Preferences, document delivery addresses, and library group memberships. See the DOCLINE FAQ page about reviewing your Institution record. Feel free to contact your RML at 1-800-338-7657 for any questions or assistance.

The release of a new version of DOCLINE occasionally reveals problems with a user’s browser settings. If you are experiencing a problem in DOCLINE, first check your browser settings and then also clear your browser cache. If the browser settings are correct and you have cleared your cache, complete the “Report a Problem” form found under “Contact Us” in DOCLINE. The form gathers information that is useful to NLM in investigating the issue.

Changes to Northern California Kaiser Permanente Libraries DOCLINE Accounts

On February 1, 2013, Northern California Kaiser Permanente Libraries will begin to use a single DOCLINE account under the LIBID, CAUONY. This new account will handle ILL requests for online journals, while the Kaiser Arden Annex Library, CAUJBS, will handle print journal requests. The 18 participating libraries are listed below, and their DOCLINE accounts have been deactivated. They will remain as Affiliate members in the National Network of Libraries, Pacific Southwest Region. If you currently have any of these LIBIDs in your routing table, you are strongly encouraged to delete them and replace them with CAUONY. These are the only Kaiser LIBIDs which have been affected.

  • Kaiser Permanente Antioch (LIBID: CAULQW)
  • Kaiser Permanente Fresno (LIBID: CAUKMO)
  • Kaiser Permanente Hayward (LIBID: CAUKPH)
  • Kaiser Permanente Modesto (LIBID: CAULBB)
  • Kaiser Permanente Oakland (LIBID: CAUKOA)
  • Kaiser Permanente Redwood City (LIBID: CAUKRC)
  • Kaiser Permanente Roseville (LIBID: CAUKMP)
  • Kaiser Permanente Sacramento (LIBID: CAUKFS)
  • Kaiser Permanente San Francisco (LIBID: CAUKHS)
  • Kaiser Permanente San Jose (LIBID: CAUSNT)
  • Kaiser Permanente San Rafael (LIBID: CAUKSR)
  • Kaiser Permanente Santa Clara (LIBID: CAUKAP)
  • Kaiser Permanente Santa Rosa (LIBID: CAUZQL)
  • Kaiser Permanente South Sacramento (LIBID: CAUBWV)
  • Kaiser Permanente South San Francisco (LIBID: CAUKPS)
  • Kaiser Permanente Vacaville (LIBID: CAUNBS)
  • Kaiser Permanente Vallejo (LIBID: CAUVKP)
  • Kaiser Permanente Walnut Creek (LIBID: CAUKWC)