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Mark E. de Jong Appointed Head of NLM’s Collection Access Section

Mark E. de Jong has been selected to fill the position of Head, Collection Access Section, in the Public Services Division, Library Operations, NLM, effective February 23, 2014. Mark comes to NLM from the position of Access Services Manager, University of Maryland University College (UMUC), where he directs a staff of nine in providing document delivery and interlibrary loan services to UMUC’s students and faculty in the U.S., Europe, and Asia. Mark has been with UMUC since 2005 and his experiences include overseeing the planning, development, and implementation of the ILLiad software for interlibrary loan management, as well as the implementation of SharePoint knowledge management platform to improve library communications, collaboration, and document management. He holds the rank of associate professor (adjunct) at UMUC, where he has taught both undergraduate and graduate courses in research and information literacy. Mark has published extensively in the library field; his newest work is a chapter on service design thinking in libraries for Woodsworth & Penniman, Advances in Librarianship, (Emerald Press, forthcoming).

Mark’s previous professional experiences include access and reference positions at Thurgood Marshall Law Library, University of Maryland at Baltimore; Frostburg State University; and the University of Buffalo. Mark holds a MA in history (SUNY College at Brockport) and MLS (University at Buffalo). He holds a doctorate in management (ADB) from UMUC, where his dissertation topic is “Attributes of Effective Leadership.”

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