DOCLINE Tip of the Month: Temporary Library Deactivation
The first day of summer is June 21st and vacation season has arrived! DOCLINE users are reminded that you can prevent requests from routing to your library during a closure by completing the ‘Out of Office’ request form in DOCLINE. To access this, go to “Institutions,” “Update,” then “Out of Office.” Enter the date range when requests should not route to your library, and then click on Request Approval.
It’s best to submit any request for deactivation a few days in advance of your departure to allow the RML time to review it. Please note that only one ‘Out of Office’ date range is permitted at a time; you cannot request a second deactivation period until the initial period has past. Detailed instructions for use of this feature can be found at the FAQ: DOCLINE – Temporary Library Deactivation. On the last day your library is active, please process as many requests as possible as “Filled” or “Not Filled.” At the end of the day, please receipt any new requests and process all outstanding requests as “Not Filled,” so they will immediately route to the next potential lender.
If you have any questions or need assistance, please don’t hesitate to call us at 1-800-338-7657 or e-mail us at firstname.lastname@example.org! You can also reach DOCLINE customer support by with the “Contact Us” feature in DOCLINE and completing the “Ask a Question” form.