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DOCLINE Tip of the Month: Out of Office Request

Summer has just started and some of you may have vacation plans ahead. Will your library be closed for two or more business days (not including the weekend)?

To prevent DOCLINE requests from routing to your library during staff absences, use the Out of Office feature in your institution record. To access this, go to Institutions, Update, then Out of Office. Enter the date range when requests should not route to your library and click Request Approval.

NLM recommends processing as many requests as possible as “Filled” or “Not Filled” on the last day prior to your library becoming inactive. At the end of the day, receipt any new requests, and process all outstanding requests as “Not Filled” so they will immediately route on to the next potential lender.

More information on this feature is available on the DOCLINE web site.

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