We receive a number of calls each month from DOCLINE participants in our Region who would like more information about QuickDOC. Here are answers to a few FAQs (Frequently Asked Questions) about this software package.
What is QuickDOC?
QuickDOC is a software package which enables ILL/document delivery staff to better manage DOCLINE (and non-DOCLINE) ILL activity at the local level.
How does it do this?
ILL staff enter DOCLINE BORROW requests for materials offline; these requests are then automatically uploaded to DOCLINE, NLM's automated request and referral system. The system also automatically downloads RECEIPT and LD RECEIPT requests to a file for offline printing. It updates the LEND module on DOCLINE for all processed requests. It enables the user to manage all ILL activity (non-DOCLINE requests are keyed in) with comparative statistics. QuickDOC keeps files and creates reports, including cumulative ILL activity. A separate billing program is also available. QuickDOC automatically handles each DOCLINE session either via dialup connection with a modem or via telnet connection over the Internet.
How much does it cost?
QuickDOC, Version 2.xx costs $179.95. This base price includes the SERLINE UI Program, a local file of SERLINE UIs for about 2500 journal titles; this list is added to as you make requests from DOCLINE. An Annual Update Subscription, which includes telephone help, a periodic newsletter, and free upgrades to new Versions published during the year, costs an additional $59.95. A BILLING Program, which prints invoices and statements for managing your charges to other libraries for ILL, and registers payments by invoice, deposit account, or request number, is available for an additional $99.95.
How can I get more information about QuickDOC or place an order?
You can obtain information about or place an order for this software program by contacting Jay Daly at:
Jay Daly
45A Mason Terrace
Brookline, MA 02446
Fax: (617) 734-3154
Voice: (617) 734-0918
Federal ID No: 028-34-7347
Email: jay@bidmc.harvard.edu
What method of payment can I use?
You can pay for QuickDOC and any additional items by check (made payable to Jay Daly) or credit card (AMEX, Visa or MasterCard).