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National Network of Libraries of Medicine

Pacific Northwest Region

Quarterly Report
November 2004 to January 2005


Table of Contents

A. NETWORK PROGRAMS

  1. Health Professional Access to Information
  2. Assess Needs of Health Science Librarians
  3. Network Membership Program
  4. Document Delivery
  5. Resource Libraries
  6. Communication
  7. Regional Advisory Committee
  8. Monitor Region's Programs
  9. User Feedback
  10. Training Facility
  11. NLM User/Non-User Needs Assessment
  12. NLM Grants
  13. Follow-up with NLM-funded Projects

B. OUTREACH PROGRAMS

  1. Outreach to Health Professionals
  2. Consumer Health Information Services
  3. Training to Support Electronic Access to Health Information
  4. Exhibits and Presentations at Meetings
  5. Technology Awareness and Integration
  6. Library Improvement
  7. Connections

C. ENHANCEMENTS

D. NN/LM WEB SERVICE

E. ADMINISTRATION, STAFF AND OTHER


A. NETWORK PROGRAMS

1. Health Professional Access to Information
Nothing to report this quarter.

2. Assess Needs of Health Science Librarians
We conducted a survey of libraries' use of electronic document delivery and barriers to its use. We found that use of EDD to receive copies has increased in all formats (i.e., receive via email pdf or tiff; pickup from Web pdf or tiff); use of EDD to send copies has increased, but only in use of email pdf or tiff -- not in provision of Web pickup; several of the barriers to use have decreased in importance ("not sure how to begin," "insufficient IT support," "cannot afford scanner," "cannot afford software") but the "firewall prevents it" barrier has assumed greater prominence.

3. Network Membership Program
In this region as of the end of this quarter:

  1. 156 Full Members -- same as last quarter. (Note that this number does not include WAUPNR, which is counted as a full member by DOCUSER because WAUPNR is active in DOCLINE. However, WAUPNR is the LIBID for the NN/LM PNR office.)
  2. 181 Affiliate Members -- six more than last quarter: Oregon Occupational Safety and Health Administration plans eventually to join DOCLINE (ORUJSL), the NN/LM Web Services Technology Operation Center was established as an Affiliate Member so that it would have a LIBID (WAUKCF), the Bellingham Technical College Library (WAUJZX), the Dera'ina Health Clinic of the Kenaitze Indian Tribe (AKUKAV), Caribou Memorial Hospital (IDUKBQ), and Kennewick First Presbyterian Church (WAUKCV).
  3. 156 full DOCLINE participants -- same as last quarter. (Note that this number omits two Demo Libraries, WAUXXF and AKUXXK, which are "active" DOCLINE participants but are not real accounts; it also omits WAUPNR, which is an active DOCLINE participant but is the LIBID for the NN/LM PNR office. It also omits the three "Borrow-Only" DOCLINE libraries: Oregon State University ORUGYU; Willamette University ORUGYO; and Shriner's Hospital for Children Research Department, ORUCDQ -- these are counted as affiliate members.)
  4. 23 Public Libraries -- no change from last quarter. One of them, Port Townsend Public Library, WAUZEG, is a DOCLINE participant (and therefore a full member). Three of the public libraries listed in DOCLINE are not network members -- their records were entered by NLM staff because they'd had ILL transactions with NLM: Seattle Public Library's record (WAUGZW), Asotin County Library (WAUJNV), Hillsboro Public Library (ORUJNT).
  5. 146 libraries are contributing their Serial Holdings data to DOCLINE -- no change from last quarter. This figure was derived using the DOCLINE Search function, searching for "Number of Holdings" "Greater Than" "0" which returns a total of 149 institutions, two of which are demo libraries and one of which is the NN/LM PNR office. Eliminating those 3 leaves 146. Since the two new DOCLINE libraries are not yet contributing holdings information, they are not featured in this total. Two additional libraries withdrew from DOCLINE during this past quarter.

4. Document Delivery
The captions and shooting script for the Services and Fees section of the DOCLINE tutorial were created. We provided input to Region 4 staff, who are working on sections about updating Contact information and producing reports of Serial Holdings.

Initial investigations into the possibility of replicating the docMD project in this region were conducted.

5. Resource Libraries
An informal telephone survey of the six Resource Libraries in this region that do not participate in EFTS was done. We learned that one library intends to join but is facing resistance at its university administration level, four intend to join but haven't had time to work on it, and one is resistant to paying the surcharge and has no plans to join.

6. Communication
PNRML staff attended regularly scheduled RML teleconferences, as well as conference calls for Tribal Connections, Consumer Health Coordinators, Outreach/Education Coordinators and Special Populations Outreach Coordinators

Gail Kouame continued to moderate the hip-pnr listserv -- a communication vehicle for the Consumer Health Advisory Committee for PNR.

The NN/LM PNR newsletter, Dragonfly, closed its Fall, 2004 issue with seven original articles by RML staff.

220 messages were posted on HLIB-NW, the regional discussion list. Thirty-five of these messages, or 16%, were sent from PNRNews, the official NN/LM PNR announcement list.

The Web Group continued to discuss and to make minor changes to the NN/LM PNR Web site.

7. Regional Advisory Committee
Planning continued for an on-site meeting of the Consumer Health Advisory Committee scheduled for February 3 -- 4, 2005.

8. Monitor Region's Programs
Nothing to report this quarter.

9. User Feedback
Nothing to report this quarter.

10. Training Facility
Nothing to report this quarter.

11. NLM User/Nonuser Needs Assessment
Nothing to report this quarter.

12. NLM Grants
Linda Milgrom reviewed Information Systems application submitted by PKIDs ( Vancouver, WA) (received good score and will be resubmitted). She also had several conversations with Julie Keller (Nez Perce Tribe, Lapwai, ID) regarding the status of their IADL application (subsequently funded).

13. Follow-up with NLM-funded Projects
Five "Access to Electronic Health Information" projects concluded by December 31, 2004 (two had asked for no-cost extensions). G. Kouame provided oversight and received required reports from the subcontractors. Five other "Access to Electronic Health Information" projects were started in September. G. Kouame provides oversight for these as well, reminding subcontractors of deadlines for quarterly reports, providing promotional materials and fielding questions as needed.

B. OUTREACH PROGRAMS

1. Outreach to Health Professionals
L. Milgrom conducted a workshop on MedlinePlus and PubMed for Highline (WA) School District Occupational and Physical Therapists, November 17.

Maryanne Blake and G. Kouame taught a hands-on class at the Northwest Portland Area Indian Health Board (NPAIHB) in Portland, Oregon on January 27, 2005. It demonstrated PubMed, MedlinePlus and other NLM online resources. Twelve of the NPAIHB staff attended.

2. Consumer Health Information Services
G. Kouame provided the following training sessions in affiliation with the Public Libraries Initiative:

  • "Prescription for Success" - two sessions on November 9, 2004 - Bellingham, WA.
  • "Prescription for Success" - three sessions Dec. 14 - 15, 2004 - Kenai, AK.

She and Roy Sahali also met with Sam McGraw of Seattle Goodwill on January 24, 2005 to talk about possible collaboration with their agency

R. Sahali spearheaded the concept and draft of a white paper proposing strategies for reaching and working with community organizations. He also serves and a panelist for the Libraries of the Future, Libraries and Health Information Forum in New York in November.

3. Training to Support Electronic Access to Health Information
L. Milgrom and G. Kouame traveled to Kenai, AK to present workshops on NLM resources. Public librarians, along with health professionals and community members attended the sessions.

We also kept in touch with ongoing Outreach Project Awardees:

  • St. Mary's Hospital, Cottonwood, ID -- reviewed exhibit and other promotional materials forwarded by Jeanette Gorman
  • Public Health Nursing project (OHSU, Portland, OR) -- discussed options for including onsite training with Dolores Judkins
  • Technology Training for Trusted Sources in Diverse Communities (Associates in Cultural Exchange, Seattle) -- discussed reporting and training activities with Ginger Kwan
  • AHEC/Lincoln County Health Coalition Internet Access Project (AHEC at WSU, Spokane, WA) -- updates on project activities still a problem. LM made repeated efforts to reach project manager and drafted a letter requiring substantial progress by April or termination of the subcontract.

Four proposals for Outreach Project Awards were selected for funding, after review by RML staff and outside reviewers. L. Milgrom coordinated the review, submission of questions and responses from applicants, and communication with NNO. She wrote statements of work for the projects selected, offered feedback and options to those not funded, and shepherded paperwork through University of Washington OSP. Official start date will be February 15, 2005. First quarterly reports will be included next quarter. New awardees are:

  • Evaluating and Promoting Health Literacy in Recovering Alcoholics and Addicts at the Seattle Salvation Army Adult Rehabilitation Center (UW Health Sciences Library, Seattle, WA)
  • Skagit County Health Literacy Project (Skagit Valley Hospital, Mount Vernon, WA)
  • Alaska Health Information Outreach Project (Alaska Division of Public Health, Juneau, AK)
  • Walking for Health (Willamette Falls Hospital, Oregon City, OR)

The following AEHI projects that had received no-cost extensions were completed and final reports submitted:

  • Online Access to Reviewed Health Education Materials (Public Health Seattle-King County)
  • Alaska Health Education Library Project (Dept of Health and Social Services, Juneau, AK)

Five new AEHI projects had an official start date of September 1, 2004 actually began this quarter and submitted their first quarterly reports:

  • African American Reach and Teach Health Ministry: Access to Wellness Project 2004-2005 (Seattle, WA)
  • Electronic Access for Reliable Health and Medical Information Project (Sno-Isle Regional Library, Marysville, WA)
  • Health Reference Triage: Health Resources for Public Librarians (Tuality Health Information Resource Center, Hillsboro, OR)
  • Locating Healthcare Resource for Rural Communities (Oregon Pacific AHEC, Corvallis, OR)
  • Montana Coalition Against Domestic and Sexual Violence (Voices of Hope, Great Falls, MT)

Five COPPA awards in four regions were awarded subcontracts through PNR. A reporting toolkit for these projects was developed ( http://nnlm.gov/pnr/funding/coppatoolkit.html) that automatically forwards reports to PNR, the subcontractor's home RML, and to NNO. First quarterly reports are due February 15, 2005.

4. Exhibits and Presentations at Meetings
The RML and regional colleagues exhibited at the following national and regional meetings. Exhibit reports are included in the appendix.

Exhibit: Family Physicians Patient Education Conference - San Francisco, CA Nov 11-14, 2004.

5. Technology Awareness and Integration
Nothing to report this quarter.

6. Library Improvement
The Electronic Document Delivery awards were readvertised with a due date of January 31, 2005. Four applications were received and funded.

M. Blake developed a Web page on the NN/LM PNR Web site that brings together resources relevant to hospital librarians. The URL is http://nnlm.gov/pnr/advocacy/. This is to continue the RML's advocacy for health sciences, especially hospital librarians begun at the hospital library forum in October.

7. Connections
R. Sahali convened the Health Writers Steering Committee pre-planning meeting at the Seattle Indian Health Board to discuss producing the Annual Health Writers Workshop.

Tribalconnections.org staff facilitated video documentation and press access to Dr. Charles Grim, Indian Health Service director, for a Native American Center of Excellence presentation March 31.

R. Sahali assisted Lynn Holder (Director, University of Washington Tribal Community Partnership, Educational Partnerships & Learning Technologies) in preparing the technology section of the Colville Tribes Behavioral Health proposal to HHS.

The tribalconnections.org website was updated in November.

C. ENHANCEMENTS

D. NN/LM WEB SERVICE

NN/LM Web Service:
Visits per Month

Year
November December January
2005
159370
2004
156098 141764 127248
2003
122141 116020

NN/LM Web Service:
/members/reports/Transmitted
Year November December January
2005 2585
2004 1724 1638 1921
2003 2698 2048

E. ADMINISTRATION, STAFF AND OTHER

G. Kouame, L. Milgrom, C. Burroughs, M. Boer, R. Sahali and M. Blake attended the CBO Symposium at NLM December 2-3, 2004. PNR staff collaborated with NNLM/MCR to create a poster about Tribal Connections for the Symposium. C. Burroughs, R. Sahali and S. Fuller participated in the CBO Symposium; C. Burroughs was a member of the steering committee and chaired the Outcomes and Evaluation Panel; R. Sahali co-moderated the panel discussion with representatives of CBOs; and S. Fuller gave a presentation about outreach with tribal communities. She also met with Gale Dutcher and John Scott when they visited here to talk about multicultural/multilingual health information issues and needs - January 26, 2005.

Evaluation:

Maryanne assisted Claire Hamasu, Mid-Continental Region to post the survey for the CBO Symposium held at NLM in December, 2004 on Survey Monkey. She later worked with Cindy Olney on reporting the results of the survey.