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National Network of Libraries of Medicine

Pacific Northwest Region

Quarterly Report
August to October 2004


Table of Contents

A. NETWORK PROGRAMS

  1. Health Professional Access to Information
  2. Assess Needs of Health Science Librarians
  3. Network Membership Program
  4. Document Delivery
  5. Resource Libraries
  6. Communication
  7. Regional Advisory Committee
  8. Monitor Region's Programs
  9. User Feedback
  10. Training Facility
  11. NLM User/Non-User Needs Assessment
  12. NLM Grants
  13. Follow-up with NLM-funded Projects

B. OUTREACH PROGRAMS

  1. Outreach to Health Professionals
  2. Consumer Health Information Services
  3. Training to Support Electronic Access to Health Information
  4. Exhibits and Presentations at Meetings
  5. Technology Awareness and Integration
  6. Library Improvement
  7. Connections

C. ENHANCEMENTS

D. NN/LM WEB SERVICE

E. ADMINISTRATION, STAFF AND OTHER


A. NETWORK PROGRAMS

1. Health Professional Access to Information
As part of the initiative to work with the public health workforce, Linda Milgrom attended the Regional Network Steering Committee of the Northwest Center for Public Health Practice, October 13 and 14. Workforce development coordinators and Focus Area G coordinators from AK, ID, MT, OR, WA and WY and tribal representatives participated. RML staff have attended for several years and find this a very valuable forum for contacting public health leaders. L. Milgrom contacted all PNR Resource Libraries to share names and contact information.

L. Milgrom reviewed applications for Public Health Outreach awards in Region 5.

2. Assess Needs of Health Science Librarians
Nothing to report this quarter.

3. Network Membership Program
In this region as of the end of this quarter:

  1. 156 Full Members -- one fewer than last quarter. The Pacific Northwest Research Institute, WAUHFY, withdrew from DOCLINE when their librarian took a position with another company. (Note that this number does not include WAUPNR, which is counted as a full member by DOCUSER because WAUPNR is active in DOCLINE. However, WAUPNR is the LIBID for the NN/LM PNR office.)
  2. 175 Affiliate Members -- five more than last quarter: Somali Community Services of Seattle (WAUJWQ), Eastern Idaho Technical College (IDUJXA), Stone Soup Group (AKUJYF), Alliance for Multi-Cultural Health (WAUJYI), and LINKS Mat-Su Parent Resource Center (AKUJYX).
  3. 156 full DOCLINE participants -- the Pacific Northwest Research Institute, WAUHFY, having withdrawn from DOCLINE. (Note that this number omits two Demo Libraries, WAUXXF and AKUXXK, which are "active" DOCLINE participants but are not real accounts; it also omits WAUPNR, which is an active DOCLINE participant but is the LIBID for the NN/LM PNR office. It also omits the three "Borrow-Only" DOCLINE libraries: Oregon State University ORUGYU; Willamette University ORUGYO; and Shriner's Hospital for Children Research Department, ORUCDQ -- these are counted as affiliate members.)
  4. 23 Public Libraries, one of which, Port Townsend Public Library, WAUZEG, is a DOCLINE participant (and therefore a full member). Newest public library affiliate member is Newport Public Library, ORUJTH. Three of the public libraries listed in DOCLINE are not network members -- their records were entered by NLM staff because they'd had ILL transactions with NLM: Seattle Public Library's record (WAUGZW), Asotin County Library (WAUJNV), Hillsboro Public Library (ORUJNT).
  5. 146 libraries are contributing their Serial Holdings data to DOCLINE -- this figure was derived using the DOCLINE Search function, searching for "Number of Holdings" "Greater Than" "0" which returns a total of 149 institutions, two of which are demo libraries and one of which is the NN/LM PNR office. Eliminating those 3 leaves 146. Since the two new DOCLINE libraries are not yet contributing holdings information, they are not featured in this total. Two additional libraries withdrew from DOCLINE during this past quarter.

4. Document Delivery
DOCLINE Serial Holdings: The OCLC cost for production of the SULOP proved to be prohibitive for Portland State University. Instead, in order to begin their DOCLINE participation, they elected to enter holdings for 25 titles manually.

DOCLINE Tutorial: The Routing Table section of the tutorial for DOCLINE Version 2.x was released and publicized.

In October, the first DOCLINE class held in conjunction with the National Training Center and Clearinghouse's PubMed training took place here. This DOCLINE class was advertised with the PubMed class, and registration was handled by the NTCC. We also conducted local publicity for the class, and had a good registration of 9 people. Those who attended received 2 MLA CE credits. t text here.

5. Resource Libraries
Nothing to report this quarter.

6. Communication
The PNR Web Group continued its review of the PNR Web Site during the quarter by administering a brief survey to attendees of the PNC/MLA Annual Meeting. Concurrently, we contracted for graphics consultation regarding some incremental changes that will make a big different to the Web site's look and feel.

RML staff and librarians and public health staff of the University of Washington hosted Dr. Jack Snyder of NLM. Dr. Snyder talked about NLM and SIS developments and collected comments and concerns of RML. [Note: RML subsequently received a complete and thoughtful response from Dr. Snyder].

Gail Kouame and L. Milgrom met on August 17 with Ellen Howard (Harborview Hospital Library) and Yazmin Mehdi (Seattle Public Library) to discuss possible collaborations for the purpose of providing health information to community members who speak English as a second language.

In recognition of National Medical Librarians Month (October), the PNR offered to send letters of congratulations to hospital administrators informing them of the invaluable services medical librarians provide. Our network members provided the contact information and any additional projects, recognition or accomplishments they would like included, and we mailed the letters, on NN/LM letterhead signed by Director Sherrilynne Fuller.

7. Regional Advisory Committee
G. Kouame continued to host hip-pnr discussion list for Consumer Health Advisory Committee. She also began planning for the committee meeting to be held February 3-4, 2005.

8. Monitor Region's Programs
L. Milgrom and G. Kouame met on August 4 with staff of Seattle Public Library to discuss outreach to specific ethnic and cultural groups in the city and to tour the new library building.

9. User Feedback
Nothing to report this quarter.

10. Training Facility
NTCC staff used the facility to teach PubMed (October 11) and TONET (October 12). The following day, Susan Barnes taught a half-day DOCLINE class.

11. NLM User/Nonuser Needs Assessment
Nothing to report this quarter.

12. NLM Grants
Nothing to report this quarter.

13. Follow-up with NLM-funded Projects
L. Milgrom Emailed and offered support to Susie McIntyre, Voices of Hope, Great Falls, MT, recipient of recent Information Systems grant from NLM.

We received quarterly reports from 5 "Access to Electronic Health Information" projects. Subcontractors were reminded of closing date for their projects. Two subcontractors requested no-cost extensions.

B. OUTREACH PROGRAM

1. Outreach to Health Professionals Nothing to report this quarter.

2. Consumer Health Information Services
We are processing documentation for five new AEHI projects in the PNR. Although the period of performance started September 1, the actual start was delayed due to NLM and University of Washington procedures.

The new Web resource "Public Libraries and Community Partners" rolled out August 11. It is linked from several regional and NN/LM national pages as well as MedlinePlus! Participated in more roundtable discussions hosted by the RML with representatives from area community-based organizations.

3. Training to Support Electronic Access to Health Information
G. Koume and L. Milgrom traveled to Kalispell, MT September 20-22 in support of the Express Planning award managed by Heidi Sue Adams at Kalispell Regional Medical Center. The Flathead Valley partnership includes public, community college and hospital librarians as well as members of the local public health agency, cancer center, and school district personnel. While in the area, G. Kouame and L. Milgrom taught five workshops for staff of partner agencies and the public.

The RFP for this year's Outreach Project Awards was finalized with proposals due September 24. Six proposals were received and distributed to the review team.

RML staff spent many hours this quarter facilitating subcontracting efforts of COPPA applicants and UW Office of Sponsored Programs (OSP) staff. The mechanism for making such awards out of our region proved arduous. At the same time new Access to Electronic Health Information awards were being finalized and processed through the OSP.

Quarterly reports for the following Outreach Project Awards (subcontracts) in PNR are appended:

  • Technology Training for Trusted Sources in Diverse Communities (Associates in Cultural Exchange)
  • Public Health Nurses and the Internet (Oregon Health & Science University)
  • Health Information On-Line Project (St. Mary's Hospital, Cottonwood, ID)

Final Reports for the following projects that were completed this quarter are also appended:

  • Central Washington REACH (WSU, Pullman, WA)
  • X-plain Vietnamese Breast Cancer Tutorial (Harborview Medical Center, Seattle)
  • Locating Resources for Children-At-Risk (Oregon Pacific AHEC, Corvallis, OR)

Final reports for the following Access to Electronic Health Information subcontracts are also appended:

  • African American Reach and Teach Health Ministry, Access to Wellness Project (Seattle)
  • Empowering Parents of Children with Special Health Care Needs (Children's Hospital and Regional Medical Center, Seattle)
  • Computer Health Literacy for Seniors in Northern Idaho (Kootenai Medical Center, Coeur d'Alene, ID)

The following AEHI projects received no-cost extensions. Their final reports will be included next quarter:

  • Online Access to Reviewed Health Education Materials (Public Health Seattle-King County)
  • Alaska Health Education Library Project (Dept of Health and Social Services, Juneau, AK)

Although the following AEHI projects had an official start date of September 1, 2004, due to the aforementioned delay in their implementation, their first quarterly reports will be included next quarter.

  • African American Reach and Teach Health Ministry: Access to Wellness Project 2004-2005 (Seattle, WA)
  • Electronic Access for Reliable Health and Medical Information Project (Sno-Isle Regional Library, Marysville, WA)
  • Health Reference Triage: Health Resources for Public Librarians (Tuality Health Information Resource Center, Hillsboro, OR)
  • Locating Healthcare Resource for Rural Communities (Oregon Pacific AHEC, Corvallis, OR)
  • Montana Coalition Against Domestic and Sexual Violence (Voices of Hope, Great Falls, MT)

4. Exhibits and Presentations at Meetings
The RML and regional colleagues exhibited at the following national and regional meetings. Exhibit reports are included in the appendix.

National exhibits:

  • American Association of Naturopathic Physicians, Sept 7-11, Seattle, WA
  • Rural TeleCon, October 10-13, Spokane, WA
  • American Academy of Pediatrics, October 9-13, San Francisco, CA
  • Midwives Alliance of North America, October 15-17, Portland, OR
  • American College of Emergency Physicians, October 17-20, San Francisco, CA
  • American College of Chest Physicians, October 24-27, San Francisco, CA

Regional exhibits:

  • Washington Library Assn/Pacific Northwest Library Assn, August 11-12, Wenatchee, WA
  • PNC/MLA, October 2-4, Seattle, WA
  • Idaho Library Association, October 6-8, Boise, ID

Staff of the American Society of Neuroradiology contacted the RML to discuss this year's exhibit and program presentations and to begin planning for the 2005 conference. RML presentations received outstanding reviews by attendees and the association is eager to expand collaboration next year.

Mini-exhibit awards were made to:

  • Heather Hill, Benton-Franklin Health District for an exhibit at Infectious Disease Update in November.
  • Ann Uffalussy, Missoula Area Parish Nurse Ministries for a health fair in January
  • Sandra Means, Puget Sound Alliance for Community Technology for a health fair in October
  • Liisa Rogers, Healthwise, for the Idaho Library Association exhibit in October
  • Melanie Jones, Kittitas Community Health Library, for a health fair in November

G. Kouame provided the following presentations: "Health Information: What's the Cure?" - Sno-Isle Libraries, August 5, Freeland, WA; "Take This Information and Call Me In the Morning"- Invited speaker, WLA/PNLA joint meeting, August 13, Wenatchee, WA; "Prescription for Success" - August 25, North Olympic Library System, Port Angeles, WA; September 16, Mid-Columbia Library, Pasco, WA; September 27, Montana State University, Bozeman MT; and October 12, North Central Library District, Ellensburg, WA. Also, multiple training sessions in Kalispell, MT September 21 & 22 - hosted by Kalispell Regional Medical center. "Health Information: What's the Cure?" - Montana State Library Fall Workshops, September 24 & 25, Great Falls, MT.

5. Technology Awareness and Integration
The Technology Forum proposed for this contract evolved into a two-session Electronic Document Delivery forum, which was held as part of the Northwest Interlibrary Loan and Resource Sharing conference in Portland, OR in September. The first session focused on Web delivery products and featured presentations by representatives from CLIO, ILLiad, and Relais, introduced by an overview by Eric Schnell of Web delivery principles. The second session presented selected projects and issues: Janet Croft from the University of Oklahoma spoke on licensing issues; Eric Schnell spoke about the NN/LM-funded DocMD project being conducted in the Greater Midwest Region; and Cyril Oberlander from Portland State University presented information about his mobile scanning Ariel booktruck and other new technologies for EDD.

6. Library Improvement
A second round of Electronic Document Delivery awards was advertised and only one application was received -- from Empire Health Services in Spokane, WA. These awards will be re-publicized early in the next quarter.

7. Connections
Nothing to report this quarter.

C. ENHANCEMENTS

D. NN/LM WEB SERVICE

NN/LM Web Service:
Visits per Month

Year
August September October
2004
142654 144727 148684
2003
105733 120650 131414

NN/LM Web Service:
/members/reports/Transmitted
Year August September October
2004 1645 1354 1689
2003 2936 4287 3400
E. ADMINISTRATION, STAFF AND OTHER

RML staff participated in the PNC/MLA meeting in Seattle, October 2-4. L. Milgrom gave a brief review of changes to NLM databases and shared the related handout via the Public Folder on nnlm.gov.

The NN/LM PNR organized and presented a forum focused on strategies for hospital library survival, "The Three Ps of Hospital Library Success". It was held in conjunction with the PNC/MLA annual meeting in Seattle, WA in October 2004. The forum featured two panels of hospital librarians, special librarians, health professionals, hospital administrators, information technology professionals, and representatives from the National Library of Medicine. The attendees also participated in the day with problem solving sessions, question and answer times and a chance to lunch and mingle with the panelists.

G. Kouame agreed to be co-chair for an MLA tri-chapters meeting to be held in Seattle in October 2006, and participated in several site visits to select conference hotel.