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National Network of Libraries of Medicine

Pacific Northwest Region

Quarterly Report
May to July 2004


Table of Contents

A. NETWORK PROGRAMS

  1. Health Professional Access to Information
  2. Assess Needs of Health Science Librarians
  3. Network Membership Program
  4. Document Delivery
  5. Resource Libraries
  6. Communication
  7. Regional Advisory Committee
  8. Monitor Region's Programs
  9. User Feedback
  10. Training Facility
  11. NLM User/Non-User Needs Assessment
  12. NLM Grants
  13. Follow-up with NLM-funded Projects

B. OUTREACH PROGRAMS

  1. Outreach to Health Professionals
  2. Consumer Health Information Services
  3. Training to Support Electronic Access to Health Information
  4. Exhibits and Presentations at Meetings
  5. Technology Awareness and Integration
  6. Library Improvement
  7. Connections

C. ENHANCEMENTS

D. NN/LM WEB SERVICE

E. ADMINISTRATION, STAFF AND OTHER


A. NETWORK PROGRAMS

1. Health Professional Access to Information
Nothing to report this quarter..

2. Assess Needs of Health Science Librarians
Nothing to report this quarter.

3. Network Membership Program
In this region as of the end of this quarter:

  1. 157 Full Members -- same total as last quarter, but there were changes. Two new libraries will be joining DOCLINE: Portland State University, ORUGYG, and Miles Community College, MTUJUW. One library closed when its institution closed: Eastmoreland Hospital, ORUESG. One library remains open but withdrew from DOCLINE (and is now an affiliate member): Idaho Drug Information Service, IDUIDH. (Note that this number does not include WAUPNR, which is counted as a full member by DOCUSER because WAUPNR is active in DOCLINE. However, WAUPNR is the LIBID for the NN/LM PNR office.)
  2. 170 Affiliate Members -- five more than last quarter. Two affiliate members were "upgraded" to full membership because they will be joining DOCLINE: Miles Community College, MTUJUW and Portland State University, ORUGYG. One full member was "downgraded" to affiliate membership when it withdrew from DOCLINE: Idaho Drug Information Service, IDUIDH. Seven new affiliate members joined: Benton-Franklin Health District, WAUJSK; Oregon OSHA Resource Center, ORUJSL; Newport Public Library, ORUJTH; South King County Breastfeeding Coalition, WAUJTY; Seattle Indian Health Board, WAUJTZ; Missoula Area Parish Nurse Ministries, MTUJWD; and Puget Sound Alliance for Community Technology, WAUJWE. The new affiliate members are results of outreach efforts to the Oregon Library Association done by Maryanne Blake, local outreach trips by Gail Kouame, and community-based organization networking conducted by Roy Sahali.
  3. 156 DOCLINE participants -- two fewer DOCLINE libraries, Eastmoreland Hospital, ORUESG; and Idaho Drug Information Service, IDUIHS. Two new DOCLINE libraries, Portland State University, ORUGYG, and Miles Community College, MTUJUW. (Note that this number omits two Demo Libraries, WAUXXF and AKUXXK, which are "active" DOCLINE participants but are not real accounts; it also omits WAUPNR, which is an active DOCLINE participant but is the LIBID for the NN/LM PNR office. It also omits the three "Borrow-Only" DOCLINE libraries: Oregon State University ORUGYU; Willamette University ORUGYO; and Shriner's Hospital for Children Research Department, ORUCDQ -- these are counted as affiliate members.)
  4. 23 Public Libraries, one of which, Port Townsend Public Library, WAUZEG, is a DOCLINE participant (and therefore a full member). Newest public library affiliate member is Newport Public Library, ORUJTH. Three of the public libraries listed in DOCLINE are not network members -- their records were entered by NLM staff because they'd had ILL transactions with NLM: Seattle Public Library's record (WAUGZW), Asotin County Library (WAUJNV), Hillsboro Public Library (ORUJNT).
  5. 146 libraries are contributing their Serial Holdings data to DOCLINE -- this figure was derived using the DOCLINE Search function, searching for "Number of Holdings" "Greater Than" "0" which returns a total of 149 institutions, two of which are demo libraries and one of which is the NN/LM PNR office. Eliminating those 3 leaves 146. Since the two new DOCLINE libraries are not yet contributing holdings information, they are not featured in this total. Two additional libraries withdrew from DOCLINE during this past quarter.

4. Document Delivery
DOCLINE Serial Holdings: The batch transfer of holdings data from OCLC to DOCLINE became available this quarter. Two academic libraries in the Pacific Northwest Region have indicated interest in participating. Identifying the steps to be taken that lead to participation was somewhat time-consuming, involving substantial communication with NLM and with OCLC. Not all of the steps can yet be documented since there has not yet been a test case for NLM and a regional office to work through.

DOCLINE Tutorial: At the beginning of this quarter a beta version of the Routing Table section of the tutorial for DOCLINE Version 2.x was released to members of the advisory group (which comprises the DOCLINE Coordinators from all regions except 4) and to selected DOCLINE libraries in regions 1 and 6. The tutorial, which features videos, screen shots, and text, received high marks and reviewers provided a collection of good suggestions, including the key observation that the pace of the videos was too fast. Other suggestions included: change to a sans serif font; use a darker hue for the callouts in the videos and differentiate between callouts that provide explanations and callouts that describe action steps; include information about randomization of routing within cells; include information to the "Adding Libraries by LIBID" video about how to find LIBIDs; eliminate wraparound text from left-hand navigation column; include information about how to handle large sets of libraries retrieved by searching; address problems with the screen shots (thumbnails hard to read and understand and make tutorial look cluttered; full-sized screens readable but need some accompanying explanation); emphasize the need to request approval from the regional DOCLINE coordinator; and correct a video that presented a misleading approach to adding libraries that participate in EFTS. By the end of this quarter, this revision was approximately 90% completed. The tutorial should be ready for public release early next quarter.

5. Resource Libraries
Nothing to report this quarter..

6. Communication
The PNR Web Group continued its review of the PNR Web Site during the quarter by conducting conversations with each PNR staff member about how they use the site, what they like and dislike about it, and who else we should contact for input and ideas. The conversations with PNR staff helped the PNR Web Group recognize that the site does indeed need revision and upgrading, and made it possible to identify several relatively easy alterations that could make a significant improvement in the site's overall look.

PNR staff participated in regularly scheduled RML, Consumer Health, and subgroup conference calls; and attended the MLA annual meeting.

Linda Milgrom tested version 2 of NLM's exhibit reporting system.

Ms. Blake presented the findings of her evaluation of the HLIB-NW discussion list in a poster session at the Medical Library Association in Washington, D.C. in May.

7. Regional Advisory Committee
Gail Kouame continues to host the hip-pnr discussion list for PNR's Consumer Health Advisory Committee. We have selected dates for meeting in February 2005.

8. Monitor Region's Programs
L. Milgrom and G. Kouame visited the DeArmond Consumer Health Library and the William T. Wood Medical Library at Kootenai Medical Center, Coeur d' Alene, ID.

9. User Feedback
Nothing to report this quarter.

10. Training Facility
NTCC staff used the training facility to teach two PubMed classes (May 3 and 4, 2004) and one Gateway class (May 5). Mark Minie also used the lab to teach the three-day NCBI class, June 14-16. While in Spokane in June, LM and GK visited with Larry Hoffman, IT Director for Washington State University/Spokane. We discussed his interest in hosting a "remote" PubMed session (i.e., possibly one taught in Seattle and broadcast to Spokane). Linda and Gail toured the WSU facility and forwarded information to Maureen Czujak at NTCC.

11. NLM User/Nonuser Needs Assessment
Nothing to report this quarter.

12. NLM Grants
L. Milgrom discussed NLM's AIDS Outreach funding possibilities with Mark Alstead (health Services, Seattle-King County Jail) and with Trina Forest (BABES network). L. Milgrom also visited with Judy Norman, a lactation specialist interested in funding opportunities, and reviewed a draft NLM systems grant being prepared by PKIDS, a community organization in Southwest Washington.

13. Follow-up with NLM-funded Projects
We received quarterly reports from 5 "Access to Electronic Health Information" projects, and made a site 5/5 visit to AARTH.

While in Northcentral Idaho (see B3 below), L. Milgrom and G. Kouame organized a meeting of librarians from several local agencies -- hospital librarian from Lewiston, ID; public librarian from Lapwai, ID; and grant writer/librarian from Orofino, ID. The group discussed services each currently provides and ways to share skills and resources. Clearwater Valley Memorial Hospital (Orofino) recently completed an NLM IADL grant and is taking the lead in promoting NLM resources in the area. Along with staff at St. Mary's Hospital in Cottonwood, they are also managing a current PNR outreach project to provide training to public librarians in a large three county area.

L. Milgrom also discussed options for continued funding with Steve Teich of OHSU, in the final stages of an NLM IADL project for outreach to nurses in Oregon.

B. OUTREACH PROGRAM

1. Outreach to Health Professionals
G. Kouame provided training sessions with Linda Milgrom at the Nez Perce Tribal Clinic in Lapwai, ID June 22-23, 2004.

A mini-training award was given to Dolores Judkins of OHSU for her poster and presentation at National Association of School Nurses meeting July 11-12.

Steve Gallion of the Seattle Indian Health board was awarded a mini-exhibit award in support of the SIHB Spirit Walk health fair, June 5.

2. Consumer Health Information Services
We held the first of three roundtable discussions with representatives of Community Based Organizations (July 21).

G. Kouame put the finishing touches on NN/LM's web resource "Public Libraries and Community Partners", which will be ready for roll-out in August. She has begun using curriculum materials developed for training public libraries (see #4), and coordinated with the State Libraries in Washington and Montana to promote training opportunities for public libraries. G. Kouame also attended a Cultural and Linguistic Competency workshop hosted by NLM prior to the MLA meeting in May, and participated in roundtable discussions hosted by the RML with representatives from area community-based organizations.

L. Milgrom attended Cultural and Linguistic Competency training in DC prior to MLA meeting.

Five applications for Access to Electronic Health Information awards were received by the June 4 deadline. Copies were forwarded to NLM; a review team of public, hospital and academic librarians and a state public health worker was appointed; reviewers completed their evaluations; RML staff tabulated results; distributed questions for bidders; reviewed responses to questions; and made recommendations for funding.

L. Milgrom spent many hours clarifying the COPPA application submitted by Somali Community Services of Seattle.

3. Training to Support Electronic Access to Health Information
L. Milgrom and G. Kouame traveled to Lapwai, ID June 21-23 to provide consultation and training as a complement to Tribal Connections 3 activity with the Nez Perce Tribe. During the visit, Linda and Gail conducted four hands-on training sessions for tribal health providers and community members, visited the new clinic space (under construction) that will have a health information/library alcove, and met with local librarians to plan future collaboration (see A13 above).

Quarterly reports for the following Outreach Project Awards (subcontracts) in PNR are appended:

  • Technology Training for Trusted Sources in Diverse Communities (Associates in Cultural Exchange)
  • Public Health Nurses and the Internet (Oregon Health & Science University)
  • Health Information On-Line Project (St. Mary's Hospital, Cottonwood, ID)
  • AHEC/Lincoln County Health Coalition Internet Access Project (AHEC at WSU, Spokane, WA)
  • Central Washington REACH (WSU, Pullman, WA)
  • X-plain Vietnamese Breast Cancer Tutorial (Harborview Medical Center, Seattle)
  • Locating Resources for Children-At-Risk (Oregon Pacific AHEC, Corvallis, OR)

Quarterly reports for the following Access to Electronic Health Information subcontracts are also appended:

  • African American Reach and Teach Health Ministry, Access to Wellness Project (Seattle)
  • Empowering Parents of Children with Special Health Care Needs (Children's Hospital and Regional Medical Center, Seattle)
  • Online Access to Reviewed Health Education Materials (Public Health Seattle-King County)
  • Computer Health Literacy for Seniors in Northern Idaho (Kootenai Medical Center, Coeur d'Alene, ID)
  • Alaska Health Education Library Project (Dept of Health and Social Services, Juneau, AK)

4. Exhibits and Presentations at Meetings
The RML and regional colleagues exhibited at the following national and regional meetings. Exhibit reports are included in the appendix.

Susan Barnes worked with Denise O'Shea (Technology Coordinator for the Middle Atlantic Region) to develop a 4-hour hands-on LinkOut class, which they co-presented at the National Library of Medicine during the Medical Library Association Annual Meeting.

National exhibits this quarter:

  • American Society of Neuroradiology, Seattle, June 5-11
  • CTCNet, Seattle, June 11-12 (coordinated by Regions 3 and 4)
  • Health Ministries Association, Seattle July 1-3
  • National Association of School Nurses, Seattle, July 10-12

Two of these exhibits, ASNR and the Health Ministries Association, were particularly rewarding. In each case, association staff were very receptive of NLM's participation and showed special interest in developing a long-term collaboration. Based on these experiences, LM approached NNO about the possibility of the RML's continuing to work with selected professional groups regardless of the location of their annual conferences. With NNO's concurrence, PNR will work with ASNR and the Health Ministries Association to develop program presentations and exhibit and educational materials that target members. Information on the many program presentations at these national meetings has been entered in the NLM Exhibit System and Outreach Activity Reporting System.

Regional exhibits this quarter:

  • Spirit Walk, Seattle, June 5 (done by Seattle Indian Health Board)

G. Kouame helped staff exhibits at ASNR June 7-11(and also did a presentation about MedlinePlus) and Health Ministries Association July 1-3. She staffed a poster session at the Health Ministries Association titled "Get Funded to Deliver Your Message." She also provided the following presentations: "Web-Based Resources to Support Your Health Ministry" - May 15th, Parish Nurse Preparation Course at Carroll College, Helena, MT and June 15th at Tri-cities Chaplaincy, Kennewick, WA ; "Treasures From the National Library of Medicine" - June 9th, Sno-Isle Libraries, Marysville, WA and June 16th, Hanford Technical Library, Richland, WA.

5. Technology Awareness and Integration
Nothing to report this quarter.

6. Library Improvement
Plans for advertising a second round of Electronic Document Delivery awards at the beginning of next quarter were finalized.

7. Connections
G. Kouame went to Oregon Health and Sciences University with other UW Health Sciences librarians for an exchange and learned about OHSU programs and services and attended sessions presented by their librarians (e.g. "Beyond Google" by Andrew Hamilton). She also attended a meeting of the Oregon Health Sciences Library Association July 22-23 with Susan Barnes to give and update of RML activities and to hear about their planned activities.

C. ENHANCEMENTS

D. NN/LM WEB SERVICE

NN/LM Web Service:
Visits per Month

Year
May June July
2004
133015 132834 135155
2003
120018 129144 113496

NN/LM Web Service:
/members/reports/Transmitted
Year May June July
2004 1065 1102 1734
2003 2952 2870 3364

E. ADMINISTRATION, STAFF AND OTHER

G. Kouame is the chair of the CE Committee for the Washington Medical Library Association (WMLA) WMLA sponsored a CE session at the Pacific Northwest Chapter of MLA annual meeting. She was asked to become an ad hoc member of MLA's Health Literacy Task Force.

L. Milgrom and M. Blake attended NCBI training in Seattle, June 14-16.

M. Blake also attended the Medical Library Association meeting in Washington, D.C. in May of 2004. At that meeting she taught the class "Measuring the Difference: Strategies for Improving and Evaluating Health Information Outreach Programs" with Cathy Burroughs. She also presented a poster session and attended the RML Directors' Meeting in Washington D.C. prior to the MLA meeting.