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National Network of Libraries of Medicine

Pacific Northwest Region

Quarterly Report
February to April 2004


Table of Contents

A. NETWORK PROGRAMS

  1. Health Professional Access to Information
  2. Assess Needs of Health Science Librarians
  3. Network Membership Program
  4. Document Delivery
  5. Resource Libraries
  6. Communication
  7. Regional Advisory Committee
  8. Monitor Region's Programs
  9. User Feedback
  10. Training Facility
  11. NLM User/Non-User Needs Assessment
  12. NLM Grants
  13. Follow-up with NLM-funded Projects

B. OUTREACH PROGRAMS

  1. Outreach to Health Professionals
  2. Consumer Health Information Services
  3. Training to Support Electronic Access to Health Information
  4. Exhibits and Presentations at Meetings
  5. Technology Awareness and Integration
  6. Library Improvement
  7. Connections

C. ENHANCEMENTS

D. NN/LM WEB SERVICE

E. ADMINISTRATION, STAFF AND OTHER


A. NETWORK PROGRAMS

1. Health Professional Access to Information
Following last quarter's successful expansion of the group purchase to the Total Access package of Lippincott Williams & Wilkins electronic journals from Ovid, administration and management of the group became the official responsibility of a committee within the Pacific Northwest Chapter of the Medical Library Association. During the past two years, the group purchasing efforts have been conducted by an ad-hoc group comprising of the NN/LM PNR Resource Sharing Coordinator (Susan Barnes) and two hospital librarians.

2. Assess Needs of Health Science Librarians
Nothing to report this quarter.

3. Network Membership Program
In this region as of the end of this quarter:

  1. 157 Full Members -- one fewer than last quarter, because the Chiron Corporation Library, WAUPAG, closed in March. (Note that this number does not include WAUPNR, which is counted as a full member by DOCUSER because WAUPNR is active in DOCLINE. However, WAUPNR is the LIBID for the NN/LM PNR office.)
  2. 165 Affiliate Members -- eight new affiliate members: Bates Technical College Library (WAUJOW), Montana Tech Library (MTUJPB), Shoreline School District Library (WAUJPD), Seattle Pacific University Library (WAUHAI), Kenai Community Library (AKUJPC), Spokane Public Library (WAUWQB), Whatcom County Library System (WAUIZR), and Chouteau County Library (MTUJRN). The new affiliate members that are public libraries are probably a fortunate result of the Public Library Association meeting in Seattle during this quarter.
  3. 160 DOCLINE participants -- one less DOCLINE library, Chiron Corporation Library, WAUPAG. (Note that this number omits two Demo Libraries, WAUXXF and AKUXXK, which are "active" DOCLINE participants but are not real accounts; it also omits WAUPNR, which is an active DOCLINE participant but is the LIBID for the NN/LM PNR office.)
  4. Public Libraries, one of which, WAUZEG, is a DOCLINE participant (and therefore a full member). Newest public library affiliate members are Kenai Community Library (AKUJPC), Spokane Public Library (WAUWQB), Whatcom County Library System (WAUIZR), and Chouteau County Library (MTUJRN). Three of the public libraries listed in DOCLINE are not network members -- their records were entered by NLM staff because they'd had ILL transactions with NLM: Seattle Public Library's record (WAUGZW), Asotin County Library (WAUJNV), Hillsboro Public Library (ORUJNT).
  5. 150 libraries are contributing their Serial Holdings data to DOCLINE -- one fewer than last quarter, with departure of Chiron Corporation Library, WAUPAG. Note: There is a change in terminology with this quarter. This category was previously "SERHOLD participants" but the component of DOCLINE formerly known as SERHOLD is now named Serial Holdings.

4. Document Delivery
The successful implementation last year of the SERHOLD-to-OCLC batch data transfer has significantly lessened the need for NN/LM PNR to provide public access to Serial Holdings data via its Web site. With consultation from other regions that were also providing access to Serial Holdings data from this site, the public Serial Holdings data access was discontinued. A replacement Web page now provides information about how to find holdings data via DOCLINE and/or OCLC WorldCat.

There are now 29 EFTS participants in the NN/LM Pacific Northwest Region, 18% of the region's DOCLINE libraries. That is lagging behind the national participation rate of 26% (868 EFTS participants out of 3282 DOCLINE libraries). Our region is one of the five that are relatively new to EFTS; when just those 5 regions are considered, our rate of participation compares favorably. The rate of participation in EFTS in regions 2, 3, 4, 6, and 7 is 14% (276 out of 1988 DOCLINE libraries)

5. Resource Libraries
Nothing to report this quarter.

6. Communication
The NN/LM PNR Web Group began a review of its Web site to determine whether changes should be made, and if so, what changes are needed.

Several new network members joined PNR in response to a direct mailing from NLM to 16,000 public libraries nationwide for National Library Week in April. PNR participated in regularly scheduled RML, Consumer Health, and subgroup conference calls.

NN/LM PNR joined the University of Washington Health Sciences Libraries in hosting the MLA Expert Searcher Teleconference on March 11th.

The Dragonfly winter 2004 issue was completed at the end of March with five original articles. There were 177 messages on HLIB-NW, the regional discussion list maintained by the RML. Forty-one of these messages, or 24%, were sent from PNRNews, the official NN/LM PNR announcement list.

RML staff members participated in conference calls for Tribal Connections, Consumer Health Coordinators, Outreach/Education Coordinators, and special task forces, as well as the general monthly NNO conference calls.

7. Regional Advisory Committee
We continued to host the email discussion list for our Consumer Health Advisory Committee, and will try to schedule another meeting in February 2005.

8. Monitor Region's Programs
We tested the OARF, NLM Outreach Projects, and Exhibit databases; and updated all regional information in those files.

Tina Bullock, IT Director for Nimiipuu Health (Nez Perce Tribe, a Tribal Connections 3 participant) visited the RML on March 18. The following day, Linda Milgrom accompanied her on visits to Community Health Information Centers at Harborview Medical Center (Seattle) and Highline Community Hospital (Burien, WA)

L. Milgrom served on the NNO's Subcontract Process Working Group.

9. User Feedback
Nothing to report this quarter.

10. Training Facility
No NTCC classes this quarter.

11. NLM User/Nonuser Needs Assessment
Nothing to report this quarter.

12. NLM Grants
L. Milgrom participated on an NLM Extramural Programs grant review session (April 2), reviewing IADL and Information Systems grant proposals. L. Milgrom discussed NLM grant opportunities and reviewed a draft community needs assessment tool with Linda D'Alonzo, Morton General Hospital.

13. Follow-up with NLM-funded Projects
In conjunction with the Northwest Regional Rural Health meeting (Spokane, March 25-26), L. Milgrom met with Pam McBride and Kathryn Allen, investigators of a current NLM IADL Project in Orofino, Idaho. The project is going well and planning is underway to extend training and collaboration to additional community agencies. L. Milgrom also reviewed a new application Pam is preparing, Transforming Healthcare Quality Through Information Technology (joint NLM-AHRQ funding program). Received quarterly reports from 5 "Access to Electronic Health Information" projects.

B. OUTREACH PROGRAM

1. Outreach to Health Professionals
An Express Outreach Planning award to Montana Tech College of Technology was funded. This award will assist in coordinating collections and services to radiologic technicians in Montana (April -- October 2004).

St. James Healthcare (Butte, MT) received an Express Impact/Reassessment Award to revisit Barrett Hospital (Dillon, MT) and to assess the impact of previous outreach to staff (February -- April 2004)

March 12, Federal Way School District, Federal Way, WA. 11 school nurses: PubMed, MedlinePlus, and other online health information resources.

2. Consumer Health Information Services
Kalispell Regional Medical Center received an Express Outreach Planning award to bring together a variety of local agencies that provide health information in the Flathead Valley and to determine where gaps or duplication of services exist, enhance partnerships and improve community access to health information (February -- August 2004)

G. Kouame attended a train the trainer session for Consumer Health Coordinators to prepare to teach the curriculum for the Public Libraries initiative. She continued work on the Public Libraries and Community Partners web site, and co-authored article for "Library Trends" which is in press, scheduled for publication in Winter 2005.

3. Training to Support Electronic Access to Health Information
Outreach Subcontracts (Outreach Project Awards) were funded for:

  • Technology Training for Trusted Sources in Diverse Communities (Associates in Cultural Exchange, Seattle, WA)
  • Public Health Nurses and the Internet (Oregon Health & Science University, Portland, OR)
  • Health Information On-Line Project (St. Mary's Hospital, Cottonwood, ID)
  • AHEC/Lincoln Country Health Coalition Internet Access Project (AHEC at WSU, Spokane, WA)

Although the official start date for these projects was January 1, 2004, delays in getting COAs and purchase orders established at the UW effectively pushed back beginning activities until mid-February. Initial Quarterly Reports for these new projects are appended to this report.

Also, Quarterly Reports for the following continuing Outreach Subcontracts and Access to Electronic Health Information subcontracts are appended:

  • Central Washington REACH (WSU, Pullman)
  • X-plain Vietnamese Breast Cancer Tutorial (Harborview Medical Center, Seattle)
  • Locating Resources for Children-At-Risk (Oregon Pacific AHEC, Corvallis)
  • African American Reach and Teach Health Ministry (Seattle)
  • Alaska Health Education Library Project (AK Dept of Health and Human Serv, Juneau)
  • Health Education Materials Project (Public Health Seattle & King County, Seattle)
  • Empowering Parents of Children with Special Needs (Children's Hospital, Seattle)
  • Computer Health Literacy for Seniors (Kootenai Medical Center, Coeur d'Alene)

4. Exhibits and Presentations at Meetings
The RML and regional colleagues exhibited at the following national and regional meetings. Exhibit reports are included in the appendix.

National Exhibits:

  • American Dental Education Association, Seattle, WA, March 7-9
  • RML staff assisted with the NCBI/SIS exhibit for the American Association for the Advancement of Science, Seattle, WA, February 12-16
  • RML staff assisted NLM at their exhibit for the Public Library Association, Seattle, WA, February 25-27. L. Milgrom prepared and presented a presentation on PubMed in the NLM Theater.
  • Several teleconferences with staff of the American Society of Neuroradiology in preparation for their annual meeting in Seattle in June. ASNR is eager to develop a suite of NLM presentations and workshops for the meeting.

Regional Exhibits:

  • Northwest Regional Rural Health Conference, Spokane, WA, Mar 25-26, 2004
  • Montana Faith Health Summit, Billings, MT, Mar 25-26 (Bill Kehler)
  • Oregon Library Association, Eugene, OR, April 13-16
  • Montana Library Association, Bozeman, MT April 24-27

G. Kouame helped staff exhibits at AAAS (February 16), PLA (February 25-27), did a theater presentation on "other consumer health databases", moderated a session regarding consumer health, ADEA (March 8), did a presentation for Refugee Health Program Coordinators in Washington (April 12), Montana Library Association (April 24-27) and was also an invited speaker on "Good for What Ails You: Providing Quality Consumer Health Services".

M. Blake staffed the NLM exhibit and gave mini-presentations at the Public Library Association annual meeting in Seattle, WA in February.

5. Technology Awareness and Integration
Nothing to report this quarter.

6. Library Improvement
M. Blake made a site visit to McKenzie-Willamette Hospital in Springfield, Oregon where Susan Murray RN, the education coordinator, is trying to revive the medical library at the hospital that closed in the past year.

7. Connections
Tina Bullock from Nez Perce tribe traveled to Seattle to meet with RML staff and discuss future planning for Nez Perce Tribal Clinic. They are building new facility which will have computer stations for patients to access health information.

C. ENHANCEMENTS

D. NN/LM WEB SERVICE

NN/LM Web Service:
Visits per Month

Year
February March April
2004
130983 154616 138927
2003
71974 80390 89042

NN/LM Web Service:
/members/reports/Transmitted
Year February March April
2004 1342 1450 1367
2003 3121 3151 3661

E. ADMINISTRATION, STAFF AND OTHER
G. Kouame was a guest lecturer for Sherri Fuller's I-School class - spoke about consumer health and issues surrounding consumer health information delivery.

G. Kouame is on the program committee for the Washington Medical Library Association and helped plan the 2004 annual meeting which took place in April. She arranged for guest speakers and coordinated with hosting facility.

With Betsy Kelly, NN/LM MCR, M. Blake developed and taught a hospital library evaluation class, "Measuring Your Impact: Using Evaluation to Demonstrate Value" to the Colorado Council of Medical Libraries in Denver, Colorado on April 2nd. This class was developed in response to network member librarians requesting support from the NN/LM in all regions in the face of library cutbacks and closures. The class materials are on the OERC Web site.

With Catherine Burroughs, Ms. Blake taught a four-hour version of the outreach evaluation class, "Measuring the Difference ..." for the NN/LM GMR using distance teaching technology on April 30th.