National Network of Libraries of Medicine
Pacific Northwest Region
Quarterly Report
November 2003 to January 2004
Table of Contents
- Health Professional Access to Information
- Assess Needs of Health Science Librarians
- Network Membership Program
- Document Delivery
- Resource Libraries
- Communication
- Regional Advisory Committee
- Monitor Region's Programs
- User Feedback
- Training Facility
- NLM User/Non-User Needs Assessment
- NLM Grants
- Follow-up with NLM-funded Projects
- Outreach to Health Professionals
- Consumer Health Information Services
- Training to Support Electronic Access to Health Information
- Exhibits and Presentations at Meetings
- Technology Awareness and Integration
- Library Improvement
- Connections
C. ENHANCEMENTS
E. ADMINISTRATION, STAFF AND OTHER
A. NETWORK PROGRAMS
1. Health
Professional Access to Information
Susan Barnes facilitated arranging a group subscription
by almost 50 institutions to the Lippincott Williams
& Wilkins Total Access ejournal package from Ovid.
This group subscription provides online access to 230
full-text ejournals for almost fifty thousand health
professionals, hospital staff, and faculty and students
in health education programs. Participants come from all
five states in NN/LM PNR plus British Columbia.
2. Assess Needs of
Health Science Librarians
Gail Kouame posted a survey on the HLIB-NW discussion
list for the Washington Medical Librarians' Association
regarding continuing education needs in December
2003.
3. Network Membership
Program
G. Kouame and S. Barnes developed a brochure aimed at
recruiting affiliate Network members.
In this region as of the end of this quarter:
- 158 Full Members -- one new full member, Corixa Corporation, WAUJLE. (Note that this number does not include WAUPNR, which is counted as a full member by DOCUSER because WAUPNR is active in DOCLINE. However, WAUPNR is the LIBID for the NN/LM PNR office.)
- 157 Affiliate Members -- two new affiliate members, Whitman County Library (WAUJLF) and Puget Sound Parish Nurse and Health Ministries (WAUJMD).
- 161 DOCLINE participants -- one new DOCLINE library, Corixa Corporation, WAUJLE. Corixa features an approach to DOCLINE service that is new to this region; the three Corixa sites (one in Hamilton, Montana; one in Seattle, Washington; and the third in San Francisco, CA) are managed by a library consulting group in Los Angeles. Staff at the Corixa library in Seattle are employees of the Los Angeles company and are supervised and trained by that company, and the primary contact person for the Seattle Corixa DOCLINE account has her office in Los Angeles. (Note that this number omits two Demo Libraries, WAUXXF and AKUXXK, which are "active" DOCLINE participants but are not real accounts; it also omits WAUPNR, which is an active DOCLINE participant but is the LIBID for the NN/LM PNR office.)
- 18 Public Libraries, one of which, WAUZEG, is a DOCLINE participant (and therefore a full member). Newest public library affiliate member is Whitman County Library, Colfax, WA, WAUJLF. Three of the public libraries listed in DOCLINE are not network members -- their records were entered by NLM staff because they'd had ILL transactions with NLM. Seattle Public Library's record (WAUGZW) was created long ago; during this quarter NLM entered two new records: Asotin County Library (WAUJNV) and Hillsboro Public Library (ORUJNT).
- 151 SERHOLD participants -- one new participant with the new DOCLINE library, Corixa Corporation, WAUJLE.
4. Document
Delivery
DOCLINE activities:
- Encouraged NN/LM member participation in the beta test of DOCLINE 2.0 by working with several libraries in the region to conduct early testing and then by sending information out to the regional email list and by sending requests in the test system to all DOCLINE libraries in the region.
- Collaborated with the NN/LM Pacific Southwest Region to present a DOCLINE 2.0 update at the Joint Meeting of the Medical Library Group of Southern California and Arizona, the Northern California and Nevada Medical Library Group, and the Pacific Northwest Chapter, Medical Library Association.
- Completed and tested the first draft of a new DOCLINE tutorial about updating routing tables -- the first component of the all-new DOCLINE tutorial for version 2.0, which updates the content and moves from a static PowerPoint presentation to one which includes videos produced with Camtasia.
Six libraries received Electronic Document Delivery Awards in November:
- Kaiser Permanente Center for Health Research Library, Portland, OR to acquire a scanner. This will allow electronic delivery of interlibrary loan requests to DOCLINE and OCLC libraries using Ariel to send scanned documents; and electronic delivery of print collection copies to Kaiser Permanente Center for Health Research staff, using either Ariel or the software that is provided with the scanner.
- National College of Naturopathic Medicine Library, Portland, OR to buy Ariel software in order to send and receive electronic documents instead of relying so heavily upon mail, fax, and shipping. This award will also be used to acquire Adobe Acrobat to create and manipulate pdf files, and Clio software for tracking and organizing ILL transactions.
- Providence Everett Medical Center Library, Everett, WA to expand its email document delivery service to include copies of articles from its print collection. Following the recommendation of the medical center's information systems department, the library will acquire a scanner and OmniPage Pro Office software for document conversion and pdf formatting. Award funds will also be used cover labor costs of software and scanner installation.
- St. Joseph Medical Center Library, Tacoma, WA to upgrade her library's current Ricoh copy machine to one with scanning capability, to provide a data line for this machine, and to purchase Adobe Acrobat. This will give her library the ability to scan and send pdf documents via email. Ricoh is the vendor for all Franciscan Health System photocopiers, fax machines, scanners, etc. The institution has made the decision to move toward multifunction devices so this upgrade will support that initiative and enhance library services.
- Tuality Healthcare Health Sciences Library, Hillsboro, OR to acquire a scanner and Ariel software. These will make it possible to use the hospital library staff computer for scanning articles into tiff or pdf, and transmitting via web email as attachments. Their institutional MIS is currently designing an in-house tool for secure passwords to documents stored on the hospital intranet, a web pick-up system that they hope to use for articles to in-house patrons. If this is successful, they hope to provide access to scanned articles via Web pick-up from their Web server to fill ILL requests from other institutions.
- Willamette Falls Hospital, Oregon City, OR to acquire a scanner, Adobe Acrobat, and Ariel plus Norton Personal Firewall to protect the library's dedicated EDD computer. The award will also be used to fund technical support assistance from Symantec to set up the firewall and open up two ports for the EDD machine. This project will expand the library's options for document delivery to patrons and to other libraries, enabling faster, more efficient service through computer-to-computer transmission and receipt of articles.
We advertised the availability of five awards for up
to $2,000 -- but because several of the proposals were
for significantly less than the maximum, we were able to
fund all six proposals. These projects represent a range
of approaches to implementing electronic document
delivery (EDD), revealing the differences between
institutional environments and needs.
5. Resource
Libraries
Nothing to report this quarter.
6.
Communication
This quarter PNRML staff members participated in
conference calls for consumer health coordinators,
outreach/education coordinators, DOCLINE coordinators and
the monthly NNO conference calls for all staff as well as
conferences calls for special purposes like OARF
trainings.
G. Kouame attended teleconferences of a subgroup of
Consumer Health Coordinators working on a special
project.
Maryanne Blake conducted the annual Joint RML and PNC/MLA
Continuing Education survey in January 2004. The
responses assist the NN/LM PNR and state and regional
library associations in setting the direction of
continuing education for network members in our region
for the coming year. M. Blake is the Chair of the PNC/MLA
Professional Development Committee.
The Fall issue of our newsletter, Dragonfly, was closed
at the end of January 2004. There were ten original
articles in this issue. Forty-six messages and
announcements were sent to our NN/LM PNR announcement
list, PNRNews. These messages were also sent to the
HLIB-NW discussion list. There were a total of 184
messages on the HLIB-NW discussion list, 23 messages sent
by the RML staff.
In December and January M. Blake conducted a Web-based
survey of HLIB-NW members to determine if this regional
discussion list, started and maintained by the RML, is an
effective tool for building community among its members
and what can be done to improve it. She also did phone
interviews with six randomly chosen HLIB-NW members and
did an analysis of the discussion list archives. The
methodology and results will be presented later in a
poster session at MLA in 2004.
M. Blake assisted the Tribal Connections Web content
group develop standards, policies and procedures for
adding content, especially links, to the Web site. She
also set up an announcement list for Tribal Connections
Web to communicate updates of the TC Web site to its many
constituencies.
7. Regional Advisory
Committee
The Consumer Health Advisory Committee met at University
of Washington on November 21, 2003. The minutes of that
meeting are posted at:
http://nnlm.gov/pnr/hip/minutes2003.htm.
8. Monitor Region's
Programs
Site visits were made to two local network libraries:
- UW Alcohol and Drug Abuse Institute Library (12/11/03)
- Group Health Cooperative Medical Library (1/9/04)
9. User
Feedback
Nothing to report this quarter.
10. Training
Facility
No NTCC classes this quarter.
11. NLM User/Nonuser Needs
Assessment Nothing to report this
quarter.
12. NLM
Grants
Linda Milgrom consulted with Susie McIntyre (Voices of
Hope, Great Falls, MT) about possible resubmission of an
IADL application. Linda also reviewed a draft IADL
application being submitted by the Nez Perce Tribe.
13. Follow-up with
NLM-funded Projects
We received quarterly reports from 5 "Access to
Electronic Health Information" awards.
L. Milgrom discussed options for continuation funding
with Steve Teich, PI of an IADL project with Oregon
Nurses.
1. Outreach to Health
Professionals
Nothing to report this quarter.
2. Consumer Health
Information Services
G. Kouame has been working actively on a web resource
aimed at public librarians as part of the Public
Libraries Outreach Initiative. The web resource is aimed
at encouraging public librarians to partner with NN/LM
members and other health-related agencies in their
communities to provide health information. The draft of
the web site is at - http://nnlm.gov/libinfo/community/
Answered mid-year evaluation questions regarding progress
on the Public Libraries Outreach Initiative. Also, G.
Kouame was the guest on a radio call-in show at the
Washington Talking Book and Braille Library on November
11, 2003. Topics discussed included where to access
quality health information, how to evaluate health
information, and the kinds of questions to ask when
visiting a health professional, based on the "Ask Me 3"
concepts.
3. Training to
Support Electronic Access to Health
Information
G. Kouame was the guest instructor for a Library
Technician class at Highline Community College -- Medical
Reference Sources. Topics included searching MedlinePlus,
PubMed, and other NLM resources
L. Milgrom, Maryanne Blake, and Neil Rambo attended
Training for Public Health initiative in Salt Lake City,
November 14.
Outreach Subcontracts (Outreach Project Awards) were funded for:
- Technology Training for Trusted Sources in Diverse Communities (Associates in Cultural Exchange, Seattle, WA)
- Public Health Nurses and the Internet (Oregon Health & Science University, Portland, OR)
- Health Information On-Line Project (St. Mary's Hospital, Cottonwood, ID)
- AHEC/Lincoln Country Health Coalition Internet Access Project (AHEC at WSU, Spokane, WA)
Although the official start date for these projects was January 1, 2004, delays in getting COAs and purchase orders established at the UW effectively pushed back beginning activities until mid-February. Therefore, quarterly reports for these new projects will begin next quarter.
Quarterly reports for continuing Outreach Subcontracts and Access to Electronic Health Information subcontracts appended to this report include:
- Central Washington REACH (WSU, Pullman)
- X-plain Vietnamese Breast Cancer Tutorial (Harborview Medical Center, Seattle)
- Locating Resources for Children-At-Risk (Oregon Pacific AHEC, Corvallis)
- African American Reach and Teach Health Ministry (Seattle)
- Alaska Health Education Library Project (AK Dept of Health and Human Serv, Juneau)
- Health Education Materials Project (Public Health Seattle & King County, Seattle)
- Empowering Parents of Children with Special Needs (Children's Hospital, Seattle)
- Computer Health Literacy for Seniors (Kootenai Medical Center, Coeur d'Alene)
4. Exhibits and
Presentations at Meetings
G. Kouame l and Cathy Burroughs (along with Heidi
Sandstrom) presented a contributed paper at the MLA joint
chapters meeting in Sacramento in January 2004. The
presentation focused on the development of the "Public
Libraries and Community Partners" web resource described
above. The PowerPoint of the paper presentation is posted
at:
http://ncnmlg.stanford.edu/calendar/jtmtg2004/papers.html#3
No national exhibits assigned this quarter. However, L.
Milgrom collaborated with Region 5 on their American
Academy of Pediatrics exhibit in New Orleans (November
1-4, 2003). This experiment in inter-regional
collaboration was a great success, as both regions were
able to share booth logistic tips. In addition, we were
able to introduce Michelle Malizia to AAP technology
committee members with whom we'd worked at previous
meetings. As we had done in the past, Michelle gave
presentations on NLM products at the committee's theater
in the exhibit hall. We hope jointly staffed exhibits
will be continued and that NLM will (re)consider having
regions exhibit at specific meetings from year to year,
regardless of location.
L. Milgrom also assisted at the American Public Health
Association exhibit, coordinated by NLM (November 16-19,
2003).
Regional Exhibits
- Medical Home Leadership Conference Seattle November 7 ( Maryanne Blake)
- Oregon Public Health Association, Beaverton, OR, November 3-4 (Dolores Judkins)
- Women's Health Forum, Juneau, AK, November 15 (Patty Owen)
- Alaska Health Summit, Anchorage, AK, December 2-3 (Patty Owen)
- Joint conference PNC/MLA and California Chapters, Sacramento, CA, January 29-30
5. Technology
Awareness and Integration
Nothing to report this quarter.
6. Library
Improvement
I G. Kouame, C. Burroughs and M. Blake attended a
satellite teleconference entitled "The Visible Librarian"
about marketing in libraries. Promotion of this
teleconference prompted regional discussion about the
need for a hospital library forum to assist hospital
libraries in staying viable in the institutions. M. Blake
is taking the lead on developing this forum.
7.
Connections
G. Kouame met with Carol Story, the Program Director for
the Puget Sound Parish Nurses and Health Ministries to
discuss possible collaboration. G. Kouame will be
contributing a posted presentation at the Health
Ministries Association annual meeting in Seattle in July
2004. The RML will also staff an exhibit there. Also, G.
Kouame has been in communication with Cynthia Gustafson
at Carroll College regarding presenting at the Parish
Nurse Preparation course scheduled for May 2004 in
Helena, MT.
C.
ENHANCEMENTS
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In January, 2004, M. Blake attended the Joint Meeting
of the Medical Library Group of Southern California and
Arizona (MLGSCA), Northern California and Nevada Medical
Library Group (NCNMLG), Pacific Northwest Chapter of the
Medical Library Association (PNC/MLA) in Sacramento, CA
and attended Jan Buhmann's class, "Developing Your Own
Web-based Course: Making it Happen."
